industry solutions

financial services

Realign your organization for success today and beyond

In an industry that includes many different types of organizations, the challenges in the financial services space during the COVID-19 crisis have been varied and vast. Retail banking, for example, has had to close many locations while at the same time navigating support and hazard pay for the locations that could remain open. Commercial banking and lending and FinTech, on the other hand, have been able to more seamlessly transition to the fully virtual workforce that became necessary in light of the pandemic.

Demand for employees with key digital skills is now stronger than ever as new ways of working and engaging with customers, along with navigating security concerns, becomes paramount. Mercer has the relevant insights, data, and reports you need to make informed decisions now and prepare for the future—from rethinking your total rewards strategy to reevaluating key policies and practices.

Evaluating your pay strategy

As you advance along your digital journey, shifts in compensation strategy and what’s seen as critical positions will likely change. Identifying new skills sets, hiring strategically, and effectively motivating employees to help take your company into the future will be key. Mercer’s salary surveys give you the data you need to make sure you’re paying what you need to, both now and in the future.

Listening to your people

Employee engagement is key to leading with empathy, which is a top concern for employers, according to Mercer’s Global Talent Trends report. But employee engagement is not a one-size-fits-all approach. And deploying an engagement survey is not the first step. Take a look at engagement tools that can help you get the best out of your brightest by listening to your employees.

Refreshing your policies

Do your policies and practices need a revamp given how quickly the world of work has changed? Mercer’s reports cover that and more, such as relocation, compensation administration, paid time off and benefits and perks. All go into creating an employee value proposition that supports your talent strategy. Find the information you need today.

Making tough decisions

When making difficult choices related to layoffs, furloughs and hours-cuts, it’s important to remember that how your organization treats departing employees has a lasting impact on your employer brand. Get the tools you need to handle these tough decisions gracefully and be conscientious of your impacted employees’ well-being.