US FSS: Financial Operations

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Big data and analytics is changing the way financial organizations address key pain points, mitigate risks, and understand customers’ needs. New jobs are emerging and existing roles are changing as the industry adapts to new ways of doing things. Using reliable and relevant market pay data, make the right employee compensation decisions, and secure the top talent you need.

The Financial Operations segment of the US FSS: Financial Services Suite allows you to compare your strategy against robust and accurate compensation data for 128 positions from over 360 organizations of various sizes from around the country.

Compare your jobs across 18 position families, including:

  • Business analytics
  • Cloud computing
  • Financial modeling
  • Foreign exchange
  • Product development
  • And more
Guide your strategy with robust compensation data.

Participation open: March – May

Data effective: April 1

Results publish: September

2021 results available

  • 128 positions published
  • USD 1,600 – 4,800
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Sample report

Position list

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  • Product Details
  • Pricing / Buy Now
  • Participating Companies
  • Position List & Sample Report
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Product Details

Survey Statistics

  • # Positions Surveyed: 503
  • # Positions Published: 128
  • # Organizations: 369
  • # Observations: 48,621

Based on data from the 2021 US FSS: Financial Services Suite - Financial Operations survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Pay
  • Employee Turnover
  • Long-term Incentives
  • Organization Data
  • Pay Policies
  • Pay Range Minimums and Maximums
  • Sales Incentive Eligibility and Amounts
  • Sales Incentive Targets
  • Short-term Incentive Eligibility and Amounts
  • Short-term Incentive Thresholds, Targets, and Maximums

Data Analyzed

Type of Industry

  • Commercial Bank
  • Credit Union
  • Consumer Finance
  • Investment/Trust Management
  • Private Equity/Venture Capital Investment

Geographic Area

  • National
  • Metropolitan
  • Regional

Organization Size

  • Assets
  • Premium Income
  • Net Revenue
  • Number of Employees

Career Streams Analyzed

  • Executive
  • Management
  • Professional
  • Para-Professional

Position Families Analyzed

  • Consumer & Commercial Banking
  • Customer Service & Contact Center Operations
  • Finance
  • General Management
  • Legal, Compliance & Audit
  • Outsourcing & Global Capability Centers
  • Quality Management
  • Sales, Marketing & Product Management

Position Sub-Families Analyzed

  • Account & Client Management
  • Banking & Finance (Outsourcing & Global Capability Centers)
  • Branch Banking
  • Business Process/Service Quality
  • Business Strategy & Planning
  • Consumer & Commercial Banking Operations
  • Credit & Collections
  • Customer Service
  • Field Sales & Account Management
  • Fraud Detection & Prevention
  • Internal Audit
  • Lending & Leasing Operations
  • Remote/Telesales & Account Management
  • Risk Management

This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN® , giving you access to the data through a variety of customizable parameters.


Version Participant Non-Participant
2021 US FSS: Financial Services Suite — Financial Operations USD 1,600 USD 4,800

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US FSS: Financial Operations

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Please note:

  • Additional users may be added during checkout for USD 200 each per module/survey.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2021 results now available for purchase and will be delivered upon survey release (early September).

Participating Companies

View a list of the participating companies included in the US FSS: Financial Operations here.

Position List & Sample Report

Position List

View the position list and descriptions included in this survey.

Sample Report

View a sample report of this survey for a glimpse at what’s included.


  • IsOrderingSetYes
  • Ordering TypeSingleLevelMultiSelection
  • RegionUS
  • Sub TitleGet the compensation data you need to reshape your rewards strategy
  • Short DescriptionSalary benchmarking data for organizations that ensure the execution of loans.

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