US FSS: Retail Banking

Realign your talent strategy with competitive compensation data

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US FSS: Financial Services Suite – Retail Banking image
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With digital transformation in full swing — AI, blockchain, machine learning, and mobile deposit — the retail banking landscape has certainly shifted. Though the in-person experience may be diminishing, user security concerns are at an all-time high. Maintaining trust-based relationships with your clients requires the right people in the right roles. A competitive pay strategy is key to securing and keeping your key employees.

The US FSS: Retail Banking survey includes salary data from more than 100,000 employee observations across 14 position families.

To help guide your compensation planning decisions, evaluate the data industry-wide, or by sub-category, including:

  • Commercial bank
  • Credit union
  • Diversified financial
  • Thrift

Current, reliable data
In light of the economic and workforce changes brought on by the COVID-19 pandemic, Mercer conducted a “data refresh” in August to address any market movement that occurred after the initial survey participation period. You will receive the results of the refresh free with your purchase.

This added step to ensure you have access to the most current, reliable data means you can move forward confidently with your pay decisions knowing that your data accurately reflect the market.

Are you ready to revamp your compensation strategy?

Participation open: March – May

Results publish: August

2020 results available

  • 73 positions published
  • USD 1,500 – 4,500
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Sample report

Position list

Download product snapshot

  • Product Details
  • Pricing / Buy Now
  • Survey Schedule
  • Participating Companies
  • Position List & Sample Report
  • 2021 survey participation

Product Details

Survey Statistics

  • # Positions Surveyed: 356
  • # Positions Published: 73
  • # Organizations: 132
  • # Observations: 112,748

Based on data from the 2020 US FSS: Financial Services Suite – Retail Banking survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Pay
  • Long-term Incentives
  • Organization Data
  • Pay/Employment Policies
  • Pay Range Minimums and Maximums
  • Sales Incentive Eligibility and Amounts
  • Sales Incentive Targets
  • Short-term Incentive Eligibility and Amounts
  • Short-term Incentive Thresholds, Targets, and Maximums

Data Analyzed

Type of Industry

  • Commercial Bank
  • Credit Union
  • Diversified Financial
  • Thrift

Analyzed By

  • Assets
  • Industry Type
  • Location
  • Revenue/Sales
  • Total Employment

Position Families Analyzed

  • Affluent/Premier Customers
  • ATM/Debit Card
  • Branch Executive
  • Branch Managers
  • Branch Support
  • Business Banking
  • Community Development
  • Emerging Markets
  • Fraud
  • In-store Banking
  • Personal Financial Advisement
  • Sales
  • Service
  • Tellers

This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN® , giving you access to the data through a variety of customizable parameters.

Pricing

Version Participant Non-Participant
2020 US FSS: Financial Services Suite — Retail Banking USD 1,500 USD 4,500

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US FSS: Retail Banking

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Please note:

  • Additional users may be added during checkout for USD 200 each per module/survey.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2020 results are available for purchase and will be delivered upon survey release (late August).

Survey Schedule

  • Participation open: March 1
  • Participation deadline: May 14
  • Date Effective: March 1
  • Results publish: August

Participating Companies

View a list of the participating companies included in the US FSS: Retail Banking here.

Position List & Sample Report

Position List

View the position list and descriptions included in this survey.

Sample Report

View a sample report of this survey for a glimpse at what’s included.

2021 survey participation

2021 survey participation opens soon! The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. Survey participation is open to all organizations with matching jobs and is not required to purchase results.

Why should you participate?

  • A discount on survey results! Survey participants lock-in preferred pricing with data submission.
  • Receive an exclusive invitation to survey events, including results webinars and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Ensure your data is included in the market results - easily see the go-forward state and determine your market position with customized reports that compare your company data to your peers.

To learn more about how you can become a participant, please contact us.

  • IsOrderingSetYes
  • Ordering TypeSingleLevelMultiSelection
  • RegionUS
  • Sub TitleRealign your talent strategy with competitive compensation data
  • Short DescriptionRobust salary and incentive benchmarking data for retail banking positions.

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