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Retail banking services are experiencing exciting changes through various digital transformations like artificial intelligence, blockchain, machine learning, and mobile deposit. The move from in-person banking to online is shifting the focus of customer concerns to digital ones like user security. Maintaining trust-based relationships with your clients requires the right people in the right roles. A competitive pay strategy is key to securing and keeping your key employees.
The Retail Banking portion of the US FSS: Financial Services Suite includes salary data from more than 75,000 employee observations across 14 position families.
To help guide your compensation planning decisions, evaluate the data industry-wide, or by sub-category, including:
Participation open: March – May
Data effective: April 1
Results publish: September
2022 results available
Sample report
Position list
Download product snapshot
Based on data from the 2022 US FSS: Financial Services Suite – Retail Banking survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.
Geographic Area
Organizational Size
Career Streams Analyzed
This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN® , giving you access to the data through a variety of customizable parameters.
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Please note:
View a list of the participating companies included in this retail banking strategy survey here.
View the position list and descriptions included in this retail banking salary survey.
View a sample report of this survey for a glimpse at what's included in this retail banking operations survey.
2022 survey participation is now closed. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. Survey participation is open to all organizations and is not required to purchase results.
Key Dates:
Why should you participate?
To learn more about how you can become a participant, please contact us.
Salary data on US financial services industry positions across 7 modules.
Go beyond the paycheck and explore other areas of compensation.
Salary data for a broad cross-section of jobs within 5 US geographic regions.
Insights into competitive & inclusive employee benefits.
Access to hourly rates, STI, and total cash across multiple industries.