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Retail banking services are experiencing exciting changes through various digital transformations like artificial intelligence, blockchain, machine learning, and mobile deposit. The move from in-person banking to online is shifting the focus of customer concerns to digital ones like user security. Maintaining trust-based relationships with your clients requires the right people in the right roles. A competitive pay strategy is key to securing and keeping your key employees.
The Retail Banking portion of the US FSS: Financial Services Suite includes salary data from more than 73,000 employee observations across 14 position families.
To help guide your compensation planning decisions, evaluate the data industry-wide, or by sub-category, including:
Participation open: March – April
Data effective: April 1
Results publish: September
2023 results available
Sample report
Position list
Download product snapshot
Based on data from the 2023 US FSS: Financial Services Suite – Retail Banking survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.
Geographic Area
Organizational Size
Career Streams Analyzed
This survey is powered by Mercer Job Library. View Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters. Your survey purchase includes access for three (3) Mercer WIN® users. If you need additional users, they can be added during checkout.
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Please note:
View a list of the participating companies included in this retail banking strategy survey here.
View the position list and descriptions included in this retail banking salary survey.
View a sample report of this survey for a glimpse at what's included in this retail banking operations survey.
Key Dates:
Why should you participate?
To learn more about how you can become a participant, please contact us.
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Salary data on US financial services industry positions across 7 modules.
Go beyond the paycheck and explore other areas of compensation.
Salary data for a broad cross-section of jobs within 5 US geographic regions.
Access to hourly pay rates, short-term incentives, and total cash across multiple industries within the US.