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With digital transformation in full swing — AI, blockchain, machine learning, and mobile deposit — the retail banking landscape has certainly shifted. Though the in-person experience may be diminishing, user security concerns are at an all-time high. Maintaining trust-based relationships with your clients requires the right people in the right roles. A competitive pay strategy is key to securing and keeping your key employees.
The Retail Banking portion of the US FSS: Financial Services Suite includes salary data from more than 91,000 employee observations across 14 position families.
To help guide your compensation planning decisions, evaluate the data industry-wide, or by sub-category, including:
Participation open: March – May
Data effective: April 1
Results publish: September
2021 results available
Sample report
Position list
Download product snapshot
Based on data from the 2021 US FSS: Financial Services Suite – Retail Banking survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.
Geographic Area
Organizational Size
Career Streams Analyzed
This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN® , giving you access to the data through a variety of customizable parameters.
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Please note:
View a list of the participating companies included in the US FSS: Retail Banking here.
View the position list and descriptions included in this survey.
View a sample report of this survey for a glimpse at what’s included.
Salary data on US financial services industry positions across 7 modules.
Go beyond the paycheck and explore other areas of compensation.
Salary data for a broad cross-section of jobs within 5 US geographic regions.
Insights into competitive & inclusive employee benefits.
Access to hourly rates, STI, and total cash across multiple industries.