US FSS: Retail Banking

Revamp your talent strategy with competitive compensation data

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Quality customer service lies at the foundation of the retail financial services industry. Attracting and motivating top talent who can deliver an unparalleled customer experience is key for helping your organization.

The US FSS: Retail Banking survey includes the salary insights you need to effectively benchmark your strategy using data collected for more than 100,000 employee observations across 14 position families.

Evaluate the data industrywide, or by sub-category, including:

  • Commercial bank
  • Credit union
  • Diversified financial
  • Thrift
    • Are you ready to revamp your compensation strategy?

    Participation open: March – May

    Results publish: August

    2020 results available

    • 73 positions published
    • USD 1,500 – 4,500
    Buy now!

    Sample report

    Position list

    • Product Details
    • Pricing / Buy Now
    • Survey Schedule
    • Participating Companies
    • Position List & Sample Report
    • 2020 survey participation

    Product Details

    Survey Statistics

    • # Positions Surveyed: 356
    • # Positions Published: 73
    • # Organizations: 132
    • # Observations: 112,748

    Based on data from the 2020 US FSS: Financial Services Suite – Retail Banking survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

    Data Collected

    • Base Pay
    • Long-term Incentives
    • Organization Data
    • Pay/Employment Policies
    • Pay Range Minimums and Maximums
    • Sales Incentive Eligibility and Amounts
    • Sales Incentive Targets
    • Short-term Incentive Eligibility and Amounts
    • Short-term Incentive Thresholds, Targets, and Maximums

    Data Analyzed

    Type of Industry

    • Commercial Bank
    • Credit Union
    • Diversified Financial
    • Thrift

    Analyzed By

    • Assets
    • Industry Type
    • Location
    • Revenue/Sales
    • Total Employment

    Position Families Analyzed

    • Affluent/Premier Customers
    • ATM/Debit Card
    • Branch Executive
    • Branch Managers
    • Branch Support
    • Business Banking
    • Community Development
    • Emerging Markets
    • Fraud
    • In-store Banking
    • Personal Financial Advisement
    • Sales
    • Service
    • Tellers

    This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters.

    Pricing

    Version Participant Non-Participant
    2020 US FSS: Financial Services Suite — Retail Banking USD 1,500 USD 4,500

    Buy Now

    US FSS: Retail Banking

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    Please note:

    • Additional users may be added during checkout for USD 200 each per module/survey.
    • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
    • 2020 results are available for purchase and will be delivered upon survey release (late August).

    Survey Schedule

    • Participation Opens: March 9
    • Participation Deadline: May 15
    • Date Effective: March 1
    • Report Available: August

    Participating Companies

    View a list of the participating companies included in the US FSS: Retail Banking here.

    Position List & Sample Report

    Position List

    View the position list and descriptions included in this survey.

    Sample Report

    View a sample report of this survey for a glimpse at what’s included.

    2020 survey participation

    2020 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

    • A discount on survey results!
    • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
    • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.
    • IsOrderingSetYes
    • Ordering TypeSingleLevelMultiSelection
    • RegionUS
    • Sub TitleRevamp your talent strategy with competitive compensation data
    • Short DescriptionRobust salary and incentive benchmarking data for retail banking positions.

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