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US FSS: Financial Services Suite

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The digital transformation across the US financial services industry continues to unlock opportunities for companies looking to deliver services in a safer and more efficient way. Demand for employees with key digital skills is now stronger than ever as new ways of working and engaging with customers and new approaches to navigating security concerns become of paramount importance.

Harness the reliable market data within the US FSS: Financial Services Suite to better understand how to attract and retain the employees your financial institution needs for success now and in the future. Develop a flexible and scalable compensation strategy using salary data from 1,780 positions from US financial services companies.

The digital transformation across the US financial services industry continues to unlock opportunities for companies looking to deliver services in a safer and more efficient way. Demand for employees with key digital skills is now stronger than ever as new ways of working and engaging with customers and new approaches to navigating security concerns become of paramount importance.

Harness the reliable market data within the US FSS: Financial Services Suite to better understand how to attract and retain the employees your financial institution needs for success now and in the future. Develop a flexible and scalable compensation strategy using salary data from 1,780 positions from US financial services companies.

View a list of the participating companies included across this financial sector survey here.

Your data will be delivered in Mercer WIN®, an online delivery platform that gives you access to the data through a variety of customizable parameters. In just a few clicks, you can:

  • Benchmark compensation for traditional jobs and hybrid jobs
  • Compare your compensation strategy to a specific set of peers or competitors
  • Set metrics exactly as you want them
  • Benchmark off cycle
  • Identify the six most common skills associated with a role
  • Download .xls data files for easy importing into your comp management system

Your survey purchase includes access for up to three (3) users at your company. Additional users can be added during checkout.

We also offer integration with select third party compensation systems making it easy to access Mercer data wherever you prefer to do your market pricing activities.

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Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates.

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  • IsOrderingSetYes
  • Ordering TypeWIN
  • Enable ParticipationYes
  • Participation Start Date03/02/2026
  • Participation End Date04/24/2026
  • Sub TitleData to help you attract and retain the employees you need for continued success
  • RegionUS
  • Short DescriptionSalary data for US financial services industry positions; 7 industry sector modules available.
  • isCOLQOLNO
  • CounterPart_SKUSKU_7429-ca
  • Product Survey HeadingFinancial Services Suite - US FSS
  • Enable WidgetsYes
  • widget1Publish Date ~ September 2026
  • widget2Positions Published ~ 1,780
  • widget3Organizations ~ 444
  • widget4Observations ~ 535,806
  • Enable Home Page DisplayUS
  • EnableHomePageWithDisplayOrderUS~3

Product Highlights

Survey Modules

# of positions published

# of organizations

Participant Price/

Non-Participant Price

Commercial Banking

372

416

$2,300 - $6,900

Consumer Finance

175

281

$2,300 - $6,900

Financial Operations

176

391

$2,300 - $6,900

Financial Technology

859

402

$2,800 - $8,400

Insurance

286

396

$2,800 - $8,400

Retail Banking

116

238

$2,300 - $6,900

Wealth Management

90

158

$2,300 - $6,900

Position Families

  • Customer Service & Contact Center Operations
  • Finance
  • Quality Management
  • Sales, Marketing, & Project Management

Sub-Families

  • Business Process/Service Quality
  • Contact Center Operations & Training
  • Credit & Collections
  • Customer Relationship Management, Issue Resolution & Account Activation
  • Customer Service
  • Customer Service & Contact Center Operations Leadership
  • Product Marketing & Management
  • Remote/Telesales & Account Management
  • Sales Operations/Administration
  • Sales Training

Download the list of positions included in this survey along with the position descriptions.

  • Base Pay
  • Long-term Incentives
  • Organization Data
  • Pay Range Minimums and Maximums
  • Sales Incentive Eligibility and Amounts
  • Sales Incentive Targets
  • Short-term Incentive Eligibility and Amounts
  • Short-term Incentive Thresholds, Targets, and Maximums

Industry

  • Banking/Financial Services
  • Insurance/Reinsurance
  • Other Non-Manufacturing
  • Services (Non-financial)

Geographic Area

  • Metropolitan
  • National
  • Regional

Career Streams

  • Executive
  • Management
  • Para-Professional
  • Professional

Product Highlights

Survey Modules

# of positions published

# of organizations

Participant Price/

Non-Participant Price

Commercial Banking

372

416

$2,300 - $6,900

Consumer Finance

175

281

$2,300 - $6,900

Financial Operations

176

391

$2,300 - $6,900

Financial Technology

859

402

$2,800 - $8,400

Insurance

286

396

$2,800 - $8,400

Retail Banking

116

238

$2,300 - $6,900

Wealth Management

90

158

$2,300 - $6,900

Position Families

  • Customer Service & Contact Center Operations
  • Finance
  • Quality Management
  • Sales, Marketing, & Project Management

Sub-Families

  • Business Process/Service Quality
  • Contact Center Operations & Training
  • Credit & Collections
  • Customer Relationship Management, Issue Resolution & Account Activation
  • Customer Service
  • Customer Service & Contact Center Operations Leadership
  • Product Marketing & Management
  • Remote/Telesales & Account Management
  • Sales Operations/Administration
  • Sales Training

Download the list of positions included in this survey along with the position descriptions.

  • Base Pay
  • Long-term Incentives
  • Organization Data
  • Pay Range Minimums and Maximums
  • Sales Incentive Eligibility and Amounts
  • Sales Incentive Targets
  • Short-term Incentive Eligibility and Amounts
  • Short-term Incentive Thresholds, Targets, and Maximums

Industry

  • Banking/Financial Services
  • Insurance/Reinsurance
  • Other Non-Manufacturing
  • Services (Non-financial)

Geographic Area

  • Metropolitan
  • National
  • Regional

Career Streams

  • Executive
  • Management
  • Para-Professional
  • Professional
Participation
PARTICIPATION CLOSED

Participating in the survey

You tell us what’s happening in your organization – from what you pay to how you pay – for your positions and we’ll give you a discount on the results. Survey participation is open to all organizations with matching jobs. Missed this year’s participation window? Contact us to learn how you can participate in the next edition.

Participation Window

Opens: 3/2/2026

Closes: 5/4/2026

Participation Window

Opens: 03/02/2026

Closes: 04/24/2026

Learn more about participation

Frequently Asked Questions You can manage FAQs in Maintenance > Product Management > Products FAQs

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