industry solutions

retail and hospitality

Operating within a reimagined business model

The impact of COVID-19 has been dramatic for both essential and non-essential retail businesses alike. For some, it has meant pivoting from brick and mortar to ecommerce and keeping deliveries moving without interruption. At the same time, others have made difficult decisions to downsize or shutter their businesses altogether and consider how they might reopen again safely down the road.

To keep moving forward in the “new normal,” high-quality and up-to-date data and insights that allow you to make strategic decisions in your fast-paced industry are paramount. Mercer has what you need to do exactly that.

Evaluating your pay strategy

Whether you’re looking to adjust your total rewards strategy or find the right market data for new jobs to meet your business objectives, Mercer is here to help with high-quality data. Mercer salary and benefits surveys allow you to easily assess your current pay levels versus the labor market, as well as identify opportunities for adjusting incentives.

Listening to your people

Employee engagement is key to leading with empathy, which is a top concern for employers, according to Mercer’s Global Talent Trends report. But employee engagement is not a one-size-fits-all approach. And deploying an engagement survey is not the first step. Take a look at engagement tools that can help you get the best out of your brightest by listening to your employees.

Refreshing your policies

Do your policies and practices need a revamp given how quickly the world of work has changed? Mercer’s reports cover that and more, such as relocation, compensation administration, paid time off and benefits and perks. All go into creating an employee value proposition that supports your talent strategy. Find the information you need today.

Making tough decisions

When making difficult choices related to layoffs, furloughs and hours-cuts, it’s important to remember that how your organization treats departing employees has a lasting impact on your employer brand. Get the tools you need to handle these tough decisions gracefully and be conscientious of your impacted employees’ well-being.