US Hotel Industry Compensation Survey

Attract and retain top talent using an enhanced compensation strategy

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North America Hotel Industry Compensation Survey image

Thanks to amenities like interactive customer service experiences and intuitive in-room technology, the hotel industry is changing. Catering to the diverse wants and needs of your customer base requires the right employees. Attracting and retaining top talent through competitive compensation can deliver on these expectations and lead your organization to success.

Compare your hotel management salary plans against your competition with the US Hotel Industry Compensation Survey. With hotel market data collected for over 100 positions and 3,000 properties across the US, learn exactly what to pay your employees. Analyze the hotel survey data by:

  • Base pay
  • Incentive amounts
  • Incentive targets and maximums
  • Pay range midpoints
  • Service charges
  • Total cash
Are you ready to enhance your compensation strategy with this hotel survey?

Participation Open: February – April

Data effective : April 1

Results Publish: July

2023 Results Available

  • 124 positions published
  • USD 4,000
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Position list

  • Product Details
  • Pricing / Buy Now
  • Participating Companies
  • Position List & Descriptions
  • 2023 survey participation
  • Related articles

Product Details

Survey Statistics

  • # Positions Surveyed: 128
  • # Positions Published: 124
  • # Organizations: 38
  • # Observations: 56,498
  • # Properties: 3,000

Based on data from the 2023 US Hotel Industry Compensation Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Pay
  • Incentive Amounts
  • Incentive Targets & Maximums
  • Pay Range Midpoints
  • Service Charges
  • Total Cash

Data Analyzed


Geographic Area

Catering Revenue
Food & Beverage Revenue
Number of Rooms
Restaurant Revenue

Position Families Analyzed

Hotel Property

Formerly the North America Hotel Industry Compensation Survey, it has been split into separate US and Canada surveys to better reflect the regional trends, positions, and participating organizations included. For the Canada Hotel Industry survey data, please click here.

Hotel organizations are invited to participate in this survey, pending review and approval of a membership application by the survey Steering Committee. Membership type is based upon organization size and ability to report data to the extent which the survey requires.

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters.


Product Participant Non-Participant
2023 US Hotel Industry Compensation Survey N/A* USD 4,000

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US Hotel Industry Compensation Survey

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Please note:

Member pricing is based on hotel type — Full or Focused Service — and valid membership status in the HICS group.

Non-Participant report only includes property level jobs for the US. The non-participant report does not include Canadian, regional, or corporate level data, and is not in Mercer WIN.

To participate, organizations must meet certain membership criteria and complete an application to join the group. Organizations not meeting the criteria can purchase the non-participant report. If an organization qualifies to apply for the group, it can purchase the non-participant report one time only and must agree to apply the following year.

2023 results are now available for purchase.

Contact Nicole Aronov at to inquire about becoming a member/participant.

Participating Companies

View the participating companies included in the hotel survey here.

Position List & Descriptions

View the position list and descriptions (non-participant version) included in this hospitality industry salary survey.

2023 survey participation

2023 survey participation is now closed The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. Survey participation is open to all organizations and is not required to purchase results.

Key Dates:

  • Participation opens February 8, 2023
  • Participation closes April 14, 2023

Why should you participate?

  • Align your pay to the market
  • Maximize your budget by making informed decisions to ensure you are not overpaying or underpaying
  • Receive invitations to exclusive participant-only events


To learn more about how you can become a participant, please contact us.

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  • IsOrderingSetYes
  • Ordering TypeWIN
  • Enable ParticipationNo
  • Participation Start Date02/08/2023
  • Participation End Date04/17/2023
  • Sub TitleAttract and retain top talent using an enhanced compensation strategy
  • RegionUS
  • Short DescriptionEnhance your compensation strategy with detailed insights on hotel position pay.
  • CounterPart_SKUSKU_7410_CA
  • Product Survey HeadingHotel Industry Compensation Survey - US

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