When will I receive my data?

Customers with an account It may take up to 48 hours before the data is accessible in Mercer WIN. You will be notified via email when the data is available. New customers without an account It may take up to 72 hours to gain access to this dataset through Mercer WIN. Once your Mercer WIN account is created, your access link will be sent to your email.

How will I receive the data?

Once you submit an online order, our team will get to work right away to validate your purchase and grant access to the dataset. For new users, it may take us longer to verify your information and set up your new account.

How does Mercer ensure anonymity and maintain data integrity?

Mercer conducts surveys for its clients to support pro-competitive benchmarking of employee compensation and benefits. We provide this information to enable clients’ independent decision making in this area. Mercer recognizes that antitrust laws prohibit collusion in the labor market, and Mercer takes a series of steps in collecting, analyzing, and disseminating this data to prevent its misuse. These steps include a requirement of at least five separate data sources, anonymization of those data sources, aggregation of compensation data, and the use of historic, not forward-looking, compensation figures. Mercer further insists that this survey not be used to facilitate improper exchanges or agreements among competitors.

US Hotel Industry Compensation Survey

Product Details

Thanks to amenities like interactive customer service experiences and intuitive in-room technology, the hotel industry is changing. Catering to the diverse wants and needs of your customer base requires the right employees. Attracting and retaining top talent through competitive compensation can deliver on these expectations and lead your organization to success.

Compare your hotel management salary plans against your competition with the US Hotel Industry Compensation Survey. With hotel market data collected for 128 positions and 3,000 properties across the US, learn exactly what to pay your employees. Analyze the hotel survey data by:

Base pay
Incentive amounts
Incentive targets and maximums
Pay range midpoints
Service charges
Total cash

View a list of participating companies in The US Hotel Compensations Survey here.

The non-participant report is delivered in a published PDF format to your imercer.com account under My Downloads.

*Member/Participant:
Member pricing is based on hotel type — Full or Focused Service — and valid membership status in the HICS group. Contact John Shumway at john.shumway@mercer.com to inquire about becoming a member/participant.

Non-Participant:
Non-Participant report only includes property level jobs for the US. The non-participant report does not include Canadian, regional, or corporate level data, and is not in Mercer WIN.

To participate, organizations must meet certain membership criteria and complete an application to join the group. Organizations not meeting the criteria can purchase the non-participant report. If an organization qualifies to apply for the group, it can purchase the non-participant report one time only and must agree to apply the following year.

Base pay
Incentive amounts
Incentive targets and maximums
Pay range midpoints
Service charges
Total cash

View a list of participating companies in The US Hotel Compensations Survey here.

The non-participant report is delivered in a published PDF format to your imercer.com account under My Downloads.

Please select your participation status

2026 Non-participant/US$

Your order includes access for 3 users to Mercer WIN^®

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Add to Cart

Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates.

Please contact us if you have any questions.

IsOrderingSetYes
Ordering TypeWIN
Enable ParticipationYes
Participation Start Date04/01/2025
Participation End Date05/16/2025
RegionUS
Sub TitleCompare your hotel management salary plans against your competition
Short DescriptionEnhance your compensation strategy with detailed insights on hotel position pay.
CounterPart_SKUSKU_7410_CA
Product Survey HeadingHotel Industry Compensation Survey - US
Enable WidgetsYes
widget1Publish Date ~ August 2026
widget2Positions Published ~ 128
widget3Organizations ~ 43
widget4Observations ~ 55,382
Enable Home Page DisplayUS
EnableHomePageWithDisplayOrderUS~7

Product Highlights

Position Families

Hotel Property

Download the list of positions included in this survey along with the position descriptions.

Base Pay
Incentive Amounts
Incentive Targets and Maximums

Pay Range Midpoints
Service Charges
Total Cash

Industry

Hospitality

Geographic Area

Metropolitan

National

Size

Catering Revenue
Food and Beverage Revenue
Number of Rooms

Restaurant Revenue
Revenue

Product Highlights

Position Families

Hotel Property

Download the list of positions included in this survey along with the position descriptions.

Base Pay
Incentive Amounts
Incentive Targets and Maximums

Pay Range Midpoints
Service Charges
Total Cash

Industry

Hospitality

Geographic Area

Metropolitan

National

Size

Catering Revenue
Food and Beverage Revenue
Number of Rooms

Restaurant Revenue
Revenue

PARTICIPATION CLOSED

Participating in the survey

Participating in the Survey

You tell us what’s happening in your organization – from what you pay to how you pay – for your positions and we’ll give you a discount on the results. Survey participation is open to all organizations with matching jobs. Missed this year's participation window? Contact us to learn how you can participate in the next edition.

Participation Window

Opens: 04/01/2025

Closes: 05/16/2025

Learn more about participation

US Hotel Industry Compensation Survey

SINGLELEVELMULTISELECTION