US Retail Compensation and Benefits Survey

The data that you want to get the talent that you need within an evolving industry

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With fewer brick and mortar locations, increase in online services, and supply chain challenges, rapid change has hit the retail industry hard. This is putting new pressure on employers when it comes to finding and keeping talent - the ones that lay the groundwork for your organization to thrive. Building your retail talent foundation begins with competitive pay and benefits, which starts with insightful and trusted market data.

Motivate and attract top talent based on data from the US Retail Compensation and Benefits Survey, which provides data for 936 jobs across numerous position families, including central administration, distribution, e-commerce, finance/accounting, and much more. See how your retail salaries compare to those of the competition across three core modules - apparel manufacturing, restaurant, or supermarket. Evaluate your retail pay rates and compensation strategy against all 332 organizations, or narrow the data by individual parameters such as industry sectors, company size, and location. Go beyond pay for your retail employees, with survey data on:

  • Short-term incentive amounts
  • Incentive eligibility
  • Total cash compensation
Do you have the market data to keep pace with the retail sector?
Survey # of Positions Published # of Organizations
US Retail Compensation and Benefits Survey 936 332
US Retail Compensation and Benefits Survey – Apparel Manufacturing 117 68
US Retail Compensation and Benefits Survey – Restaurant 62 36
US Retail Compensation and Benefits Survey – Supermarket 110 45

*Note: Table above is based off of 2021 Retail survey stats.

Participation open: March - May

Data effective: April 1

Results publish: September


2021 results available

  • 936 positions published
  • USD 1,500 – 6,300
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Sample report

Position list

Download product snapshot

  • Product Details
  • Pricing / Buy Now
  • Participating Companies
  • Position List & Sample Report
  • related articles
  • 2022 Survey Participation

Product Details

Survey Statistics

  • # Positions Surveyed: 1,670
  • # Positions Published: 936
  • # Organizations: 332
  • # Observations: 3,076,583

Based on data from the 2021 US Retail Compensation and Benefits Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Pay
  • Benefits Prevalence
  • Benefits Valuation
  • HR and Industry Practices
  • Incentive Eligibility
  • Organization Demographics
  • Short-term Incentive Amounts
  • Total Cash Compensation
  • Total Direct Compensation

Data Analyzed

Industry Sector

  • Apparel, Fashion, Footwear & Accessories
  • Convenience
  • Department Stores
  • Electronics, Entertainment, Communications, Office
  • Grocery, Pharmacy, General Merchandise
  • Home, Hardware, Building & Garden Supplies
  • Restaurants
  • Specialty Stores

Geographic Area

  • Metropolitan Area
  • National
  • Regional

Size

  • Number of Stores
  • Organization Revenues
  • Store Headcount for Store Manager
  • Store Revenue
  • Store Size

Sub Sector

  • Apparel & Accessories Combination Stores
  • Apparel/Accessories - Family
  • Apparel/Accessories - Infants/Children
  • Apparel/Accessories - Men
  • Apparel/Accessories - Women
  • Automotive Dealers
  • Automotive Parts & Services
  • Books/Music/Video
  • Combination Electronics etc. Stores
  • Combination Grocery etc. Stores
  • Combination Specialty Stores
  • Communications Stores
  • Convenience
  • Convenience Combination Gas/Petro & Convenience
  • Department Stores
  • Drug Stores, Pharmacies
  • Electronics Stores
  • Entertainment Stores
  • Fine Dining
  • Footwear/Shoes
  • Furniture & Home Furnishings Stores
  • Garden Supplies
  • Gas/Petrol
  • General Merchandise
  • Gifts/Novelties
  • Grocery Stores
  • Hardware
  • Home Goods & Products
  • Jewelry
  • Luxury
  • Office Supply Stores
  • Other Home Products
  • Other Specialty Stores
  • Quick Service, Fast Food
  • Restaurant Chains
  • Salon/Personal Care Products
  • Sporting Goods/Hobby
  • Wholesale Trade - Other or Combination
  • Wholesale Trade, Durable Goods
  • Wholesale Trade, Non-Durable Goods

Position Families Analyzed

  • Administration, Facilities & Secretarial
  • Communications & Corporate Affairs
  • Construction
  • Creative & Design
  • Customer Service & Contact Center Operations
  • Data Analytics/Warehousing, & Business Intelligence
  • Engineering & Science
  • Finance
  • General Management
  • Healthcare/Pharmacy Services
  • Hospitality (Food Service & Lodging)
  • Human Resources
  • IT, Telecom & Internet
  • Legal, Compliance & Audit
  • Project/Program Management
  • Production & Skilled Trades
  • Real Estate Management, Property Development & Investment
  • Retail
  • Supply Chain
  • Sales, Marketing & Product Management
  • Transportation Services

This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN® , giving you access to the data through a variety of customizable parameters.

Pricing

Product Participant Non-Participant NRF Member
2021 US Retail Compensation and Benefits Survey USD 2,100 USD 6,300 USD 3,950
2021 US Retail Compensation and Benefits Survey – Apparel Manufacturing USD 1,800 USD 5,400 N/A
2021 US Retail Compensation and Benefits Survey – Supermarket  USD 1,800 USD 5,400 N/A
2021 US Retail Compensation and Benefits Survey – Restaurant USD 1,500 USD 4,500 N/A
2021 US Retail Compensation and Benefits Survey – Retail and Apparel Manufacturing  USD 3,400 USD 10,200 N/A
2021 US Retail Compensation and Benefits Survey – Retail and Supermarket  USD 3,400 USD 10,200 N/A
2021 US Retail Compensation and Benefits Survey – Retail and Restaurant  USD 3,100 USD 9,300 N/A
 

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US Retail Compensation and Benefits Survey


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Please note:

  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • Additional users may be added during checkout for USD 200 each per module/survey.
  • 2021 results now available.

Participating Companies

View the list of participating companies in this retail survey.

Position List & Sample Report

Position List

View the position list and descriptions included in this retail survey.

Sample Report

View a sample reportfor a glimpse at what's included in this survey across the retail landscape.

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2022 Survey Participation

2022 survey participation is now closed. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. Survey participation is open to all organizations and is not required to purchase results.

Key Dates:

  • Participation opens March 1, 2022
  • Participation closes May 6, 2022

Why should you participate?

  • Align your pay to the market
  • Maximize your budget by making informed decisions to ensure you are not overpaying or underpaying
  • Secure a significant discount on survey results
  • Receive invitations to exclusive participant-only events

To learn more about how you can become a participant, please contact us.

  • IsOrderingSetYes
  • Ordering TypeMultiLevelMultiSelection
  • RegionUS
  • Sub TitleThe data that you want to get the talent that you need within an evolving industry
  • Short DescriptionData on pay, policies & practices, and benefits trends in the retail industry.
  • isCOLQOLNO

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