US Retail Compensation and Benefits Survey

Access the latest compensation and benefits data for US retail

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With fewer brick and mortar locations, increase in online services, and supply chain challenges, change continues to hit the retail industry hard. This places new pressure on employers to find and keep talent to lay the groundwork for your organization to thrive.

Building your retail talent foundation begins with offering competitive pay and benefits, which starts with analyzing trusted market data.

Motivate and attract top talent based on data from the US Retail Compensation and Benefits Survey, which provides data for 1,039 jobs across numerous position families, including administration, distribution, e-commerce, finance/accounting, and much more. Compare your retail salaries to those of the competition across industry sectors including apparel manufacturing, supermarket. Evaluate your retail pay rates and compensation strategy against all 288 organizations, or narrow the data by individual parameters such as, company size, and location. Restaurant compensation and benefits data is also collected along side the Retail survey and is available for an additional fee.

Go beyond pay for your retail employees, with survey data on short-term incentive amounts, incentive eligibility, and total cash compensation:

Do you have the market data needed to keep pace with the retail sector?

Participation open: March – April

Data effective : April 1

Results publish: September

2023 results available

  • 1,039 positions published
  • USD 3,000 – 9,000
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Sample report

Position list

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  • Product Details
  • Pricing / Buy Now
  • Participating Companies
  • Position List & Sample Report
  • Related Articles
  • 2023 Survey Participation

Product Details

Survey Statistics

  • # Positions Surveyed: 2,132
  • # Positions Published: 1,039
  • # Organizations: 288
  • # Observations: 4,309,262

Based on data from the 2023 US Retail Compensation and Benefits Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Pay
  • Benefits Prevalence
  • Benefits Valuation
  • HR and Industry Practices
  • Incentive Eligibility
  • Organization Demographics
  • Short-term Incentive Amounts
  • Total Cash Compensation
  • Total Direct Compensation

Data Analyzed

Industry Sector

  • Apparel, Fashion, Footwear & Accessories
  • Convenience
  • Department Stores
  • Electronics, Entertainment, Communications, Office
  • Grocery, Pharmacy, General Merchandise
  • Home, Hardware, Building & Garden Supplies
  • Restaurants
  • Specialty Stores

Geographic Area

  • Metropolitan Area
  • National
  • Regional


  • Number of Stores
  • Organization Revenues
  • Store Headcount for Store Manager
  • Store Revenue
  • Store Size

Sub Sector

  • Apparel & Accessories Combination Stores
  • Apparel/Accessories - Family
  • Apparel/Accessories - Infants/Children
  • Apparel/Accessories - Men
  • Apparel/Accessories - Women
  • Automotive Dealers
  • Automotive Parts & Services
  • Books/Music/Video
  • Combination Electronics etc. Stores
  • Combination Grocery etc. Stores
  • Combination Specialty Stores
  • Communications Stores
  • Convenience
  • Convenience Combination Gas/Petro & Convenience
  • Department Stores
  • Drug Stores, Pharmacies
  • Electronics Stores
  • Entertainment Stores
  • Fine Dining
  • Footwear/Shoes
  • Furniture & Home Furnishings Stores
  • Garden Supplies
  • Gas/Petrol
  • General Merchandise
  • Gifts/Novelties
  • Grocery Stores
  • Hardware
  • Home Goods & Products
  • Jewelry
  • Luxury
  • Office Supply Stores
  • Other Home Products
  • Other Specialty Stores
  • Quick Service, Fast Food
  • Restaurant Chains
  • Salon/Personal Care Products
  • Sporting Goods/Hobby
  • Wholesale Trade - Other or Combination
  • Wholesale Trade, Durable Goods
  • Wholesale Trade, Non-Durable Goods

Position Families Analyzed

  • Administration, Facilities & Secretarial
  • Communications & Corporate Affairs
  • Construction
  • Creative & Design
  • Customer Service & Contact Center Operations
  • Data Analytics/Warehousing, & Business Intelligence
  • Engineering & Science
  • Finance
  • General Management
  • Healthcare/Pharmacy Services
  • Hospitality (Food Service & Lodging)
  • Human Resources
  • IT, Telecom & Internet
  • Legal, Compliance & Audit
  • Project/Program Management
  • Production & Skilled Trades
  • Real Estate Management, Property Development & Investment
  • Retail
  • Supply Chain
  • Sales, Marketing & Product Management
  • Transportation Services

This survey is powered by Mercer Job Library. View Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters. Your survey purchase includes access for three (3) Mercer WIN® users. If you need additional users, they can be added during checkout.


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2023 US Retail Compensation and Benefits Survey Suite USD 3,000 USD 9,000

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US Retail Compensation and Benefits Survey

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Please note:

  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • Survey purchase includes access for three (3) users. Additional users may be added during checkout for USD 200 each per module/survey for participants and USD 600 per module/survey for non-participants.
  • 2023 results are now available for purchase.

Participating Companies

View the list of participating companies in this retail survey.

Position List & Sample Report

Position List

View the position list and descriptions included in this retail survey.

Sample Report

View a sample report for a glimpse at what's included in this survey across the retail landscape.

Related Articles

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2023 Survey Participation

2023 survey participation is now closed. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. Survey participation is open to all organizations and is not required to purchase results.

Key Dates:

  • Participation opens March 1, 2023
  • Participation closes May 4, 2023

Why should you participate?

  • Align your pay to the market
  • Maximize your budget by making informed decisions to ensure you are not overpaying or underpaying
  • Receive invitations to exclusive participant-only events

Product Participant Non-Participant
2023 US Retail Compensation and Benefits Survey Suite USD 3,000 USD 9,000

To learn more about how you can become a participant, please contact us.

  • IsOrderingSetYes
  • Ordering TypeWIN
  • Enable ParticipationYes
  • Participation Start Date03/01/2023
  • Participation End Date05/04/2023
  • Sub TitleAccess the latest compensation and benefits data for US retail
  • RegionUS
  • Short DescriptionData on pay, policies & practices, and benefits trends in the retail industry.
  • CounterPart_SKUSKU_7408
  • Product Survey HeadingRetail Compensation and Benefits Survey - US

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