US Retail Compensation and Benefits Survey

The data that you want to get the talent that you need within an evolving industry

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US Retail Compensation and Benefits Survey image

With fewer brick and mortar locations, increase in online services, and supply chain challenges, rapid change has hit the retail industry hard. This is putting new pressure on employers when it comes to finding and keeping talent - the ones that lay the groundwork for your organization to thrive. Building your retail talent foundation begins with competitive pay and benefits, which starts with insightful and trusted market data.

Motivate and attract top talent based on data from the US Retail Compensation and Benefits Survey, which provides data for 936 jobs across numerous position families, including central administration, distribution, e-commerce, finance/accounting, and much more. See how your retail salaries compare to those of the competition across three core modules - apparel manufacturing, restaurant, or supermarket. Evaluate your retail pay rates and compensation strategy against all 332 organizations, or narrow the data by individual parameters such as industry sectors, company size, and location. Go beyond pay for your retail employees, with survey data on:

Short-term incentive amounts
Incentive eligibility
Total cash compensation

Do you have the market data to keep pace with the retail sector?

Survey	# of Positions Published	# of Organizations
US Retail Compensation and Benefits Survey	936	332
US Retail Compensation and Benefits Survey – Apparel Manufacturing	117	68
US Retail Compensation and Benefits Survey – Restaurant	62	36
US Retail Compensation and Benefits Survey – Supermarket	110	45

*Note: Table above is based off of 2021 Retail survey stats.

Participation open: March - May

Data effective: April 1

Results publish: September

2021 results available

936 positions published
USD 1,500 – 6,300

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Sample report

Position list

Download product snapshot

Product Details

Survey Statistics

# Positions Surveyed: 1,670
# Positions Published: 936
# Organizations: 332
# Observations: 3,076,583

Based on data from the 2021 US Retail Compensation and Benefits Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

Base Pay
Benefits Prevalence
Benefits Valuation
HR and Industry Practices
Incentive Eligibility
Organization Demographics
Short-term Incentive Amounts
Total Cash Compensation
Total Direct Compensation

Data Analyzed

Industry Sector

Apparel, Fashion, Footwear & Accessories
Convenience
Department Stores
Electronics, Entertainment, Communications, Office
Grocery, Pharmacy, General Merchandise
Home, Hardware, Building & Garden Supplies
Restaurants
Specialty Stores

Geographic Area

Metropolitan Area
National
Regional

Size

Number of Stores
Organization Revenues
Store Headcount for Store Manager
Store Revenue
Store Size

Sub Sector

Apparel & Accessories Combination Stores
Apparel/Accessories - Family
Apparel/Accessories - Infants/Children
Apparel/Accessories - Men
Apparel/Accessories - Women
Automotive Dealers
Automotive Parts & Services
Books/Music/Video
Combination Electronics etc. Stores
Combination Grocery etc. Stores
Combination Specialty Stores
Communications Stores
Convenience

Convenience Combination Gas/Petro & Convenience
Department Stores
Drug Stores, Pharmacies
Electronics Stores
Entertainment Stores
Fine Dining
Footwear/Shoes
Furniture & Home Furnishings Stores
Garden Supplies
Gas/Petrol
General Merchandise
Gifts/Novelties
Grocery Stores
Hardware

Home Goods & Products
Jewelry
Luxury
Office Supply Stores
Other Home Products
Other Specialty Stores
Quick Service, Fast Food
Restaurant Chains
Salon/Personal Care Products
Sporting Goods/Hobby
Wholesale Trade - Other or Combination
Wholesale Trade, Durable Goods
Wholesale Trade, Non-Durable Goods

Position Families Analyzed

Administration, Facilities & Secretarial
Communications & Corporate Affairs
Construction
Creative & Design
Customer Service & Contact Center Operations
Data Analytics/Warehousing, & Business Intelligence
Engineering & Science
Finance
General Management
Healthcare/Pharmacy Services
Hospitality (Food Service & Lodging)
Human Resources
IT, Telecom & Internet
Legal, Compliance & Audit
Project/Program Management
Production & Skilled Trades
Real Estate Management, Property Development & Investment
Retail
Supply Chain
Sales, Marketing & Product Management
Transportation Services

This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN® , giving you access to the data through a variety of customizable parameters.

Pricing

Product	Participant	Non-Participant	NRF Member
2021 US Retail Compensation and Benefits Survey	USD 2,100	USD 6,300	USD 3,950
2021 US Retail Compensation and Benefits Survey – Apparel Manufacturing	USD 1,800	USD 5,400	N/A
2021 US Retail Compensation and Benefits Survey – Supermarket	USD 1,800	USD 5,400	N/A
2021 US Retail Compensation and Benefits Survey – Restaurant	USD 1,500	USD 4,500	N/A
2021 US Retail Compensation and Benefits Survey – Retail and Apparel Manufacturing	USD 3,400	USD 10,200	N/A
2021 US Retail Compensation and Benefits Survey – Retail and Supermarket	USD 3,400	USD 10,200	N/A
2021 US Retail Compensation and Benefits Survey – Retail and Restaurant	USD 3,100	USD 9,300	N/A

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Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
Additional users may be added during checkout for USD 200 each per module/survey.
2021 results now available.

Participating Companies

View the list of participating companies in this retail survey.

Position List & Sample Report

Position List

View the position list and descriptions included in this retail survey.

Sample Report

View a sample reportfor a glimpse at what's included in this survey across the retail landscape.

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2022 Survey Participation

2022 survey participation is now closed. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. Survey participation is open to all organizations and is not required to purchase results.

Key Dates:

Participation opens March 1, 2022
Participation closes May 6, 2022

Why should you participate?

Align your pay to the market
Maximize your budget by making informed decisions to ensure you are not overpaying or underpaying
Secure a significant discount on survey results
Receive invitations to exclusive participant-only events

To learn more about how you can become a participant, please contact us.

IsOrderingSetYes
Ordering TypeMultiLevelMultiSelection
RegionUS
Sub TitleThe data that you want to get the talent that you need within an evolving industry
Short DescriptionData on pay, policies & practices, and benefits trends in the retail industry.
isCOLQOLNO