US Retail Compensation and Benefits Survey

Attract and retain employees for all retail roles

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US Retail Compensation and Benefits Survey image

Innovation is changing how people shop while also shifting the roles and skills you need to continue meeting customer demands. Traditional retail roles are still critical in the buying cycle too. Finding the staff you need for all roles and keeping them in place is crucial.

Motivate and attract top talent with the US Retail Compensation and Benefits Survey. See where your retail salaries stack up against the competition with survey data for 641 jobs across numerous position families, including central administration, distribution, e-commerce, finance/accounting, and much more. Benchmark your compensation strategy against all organizations, or narrow the data by:

Industry sectors and subsectors
Geographic location
Company size (Number of stores, organization revenue, store headcount, store revenue, store size)

To ensure accurate benchmarking for your organization, data is available for the retail industry as a whole, or you can select apparel manufacturing, supermarket, or restaurant data only.

Is your workforce strategy prepared to keep up with the retail industry?

Participation open: March – May

Results publish: September

2020 results available

641 positions published
USD 1,450 – 5,925

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Sample report

Position list

Survey	# of Positions Published	# of Organizations
US Retail Compensation and Benefits Survey	641	204
US Retail Compensation and Benefits Survey – Apparel Manufacturing	53	44
US Retail Compensation and Benefits Survey – Restaurant	53	31
US Retail Compensation and Benefits Survey – Supermarket	87	38

*Note: Table above is based off of 2020 Retail survey stats.

Product Details

Survey Statistics

# Positions Surveyed: 1,185
# Positions Published: 641
# Organizations: 204
# Observations: 2,176,531

Based on data from the 2020 US Retail Compensation and Benefits Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

Base Pay
Benefits Prevalence
Benefits Valuation
HR and Industry Practices
Incentive Eligibility
Organization Demographics
Short-term Incentive Amounts
Total Cash Compensation
Total Direct Compensation

Data Analyzed

Industry Sector

Apparel, Fashion, Footwear & Accessories
Convenience
Department Stores
Electronics, Entertainment, Communications, Office
Grocery, Pharmacy, General Merchandise
Home, Hardware, Building & Garden Supplies
Restaurants
Specialty Stores

Geographic Area

Metropolitan Area
National
Regional

Size

Number of Stores
Organization Revenues
Store Headcount for Store Manager
Store Revenue
Store Size

Sub Sector

Apparel & Accessories Combination Stores
Apparel/Accessories - Family
Apparel/Accessories - Infants/Children
Apparel/Accessories - Men
Apparel/Accessories - Women
Automotive Dealers
Automotive Parts & Services
Books/Music/Video
Combination Electronics etc. Stores
Combination Grocery etc. Stores
Combination Specialty Stores
Communications Stores
Convenience

Convenience Combination Gas/Petro & Convenience
Department Stores
Drug Stores, Pharmacies
Electronics Stores
Entertainment Stores
Fine Dining
Footwear/Shoes
Furniture & Home Furnishings Stores
Garden Supplies
Gas/Petrol
General Merchandise
Gifts/Novelties
Grocery Stores
Hardware

Home Goods & Products
Jewelry
Luxury
Office Supply Stores
Other Home Products
Other Specialty Stores
Quick Service, Fast Food
Restaurant Chains
Salon/Personal Care Products
Sporting Goods/Hobby
Wholesale Trade - Other or Combination
Wholesale Trade, Durable Goods
Wholesale Trade, Non-Durable Goods

Position Families Analyzed

Central Administration
Distribution
E-commerce
Finance / Accounting
Human Resources
Loss Prevention
Marketing & Sales Promotion
Merchandising
Real Estate
Store/Field Operations
Systems and Data Processing

This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters.

Pricing

Product	Participant	Non-Participant	NRF Member
2020 US Retail Compensation and Benefits Survey	USD 1,975	USD 5,925	USD 3,950
2020 US Retail Compensation and Benefits Survey – Apparel Manufacturing Module	USD 1,700	USD 5,100	N/A
2020 US Retail Compensation and Benefits Survey – Supermarket Module	USD 1,700	USD 5,100	N/A
2020 US Retail Compensation and Benefits Survey – Retail and Apparel Manufacturing Modules	USD 3,150	USD 9,450	N/A
2020 US Retail Compensation and Benefits Survey – Retail and Supermarket Modules	USD 3,150	USD 9,450	N/A
2020 US Retail Compensation and Benefits Survey – Restaurant	USD 1,450	USD 4,350	N/A
2020 US Retail Compensation and Benefits Survey – Retail and Restaurant Modules	USD 2,900	USD 8,700	N/A

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Quantity

Additional buying options are available. Call us to learn how you can lock in rates for two or more years and qualify for additional discounts.

Please note:

Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
Additional users may be added during checkout for USD 200 each per module/survey.
2020 results are available for purchase and will be delivered upon survey release (September).

Survey Schedule

Participation Opens: March 9
Participation Deadline: May 15
Data Effective: March 1
Report Available: September

Participating Companies

View the list of participating companies in this survey.

Position List & Sample Report

Position List

View the position list and descriptions included in this survey.

Sample Report

View a sample report of this survey for a glimpse at what’s included.

2020 survey participation

2020 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

A discount on survey results!
An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.

IsOrderingSetYes
Ordering TypeMultiLevelMultiSelection
RegionUS
Sub TitleAttract and retain employees for all retail roles
Short DescriptionData on pay, policies & practices, and benefits trends in the retail industry.
isCOLQOLNO