US Retail Compensation and Benefits Survey

Move forward with a data-driven talent strategy

Buy now
US Retail Compensation and Benefits Survey image
Sales promotion image Sales promotion image

The retail industry is reinventing. With fewer brick and mortar locations, a shift to ecommerce, and the need to gain cost and resource efficiencies, reevaluating rewards strategies is a priority for many companies. Make smart investments with your salary budget to secure critical talent, using high-quality and up-to-date market data.

Motivate and attract top talent with the US Retail Compensation and Benefits Survey. See where your retail salaries stack up against the competition with survey data for 936 jobs across numerous position families, including central administration, distribution, e-commerce, finance/accounting, and much more. Use this survey to benchmark your retail pay rates and compensation strategy against all 332 organizations, or narrow the data by:

  • Industry sectors and subsectors
  • Geographic location
  • Company size (Number of stores, organization revenue, store headcount, store revenue, store size)
Do you have the market data to keep up in the retail industry?

Participation open: March - May

Results publish: September

2021 results available

  • 936 positions published
  • USD 1,500 – 6,300
Buy now!

Sample report

Position list

Download product snapshot

Survey # of Positions Published # of Organizations
US Retail Compensation and Benefits Survey 936 332
US Retail Compensation and Benefits Survey – Apparel Manufacturing 117 68
US Retail Compensation and Benefits Survey – Restaurant 62 36
US Retail Compensation and Benefits Survey – Supermarket 110 45

*Note: Table above is based off of 2021 Retail survey stats.

  • Product Details
  • Pricing / Buy Now
  • Survey Schedule
  • Participating Companies
  • Position List & Sample Report
  • 2022 Participation
  • related articles

Product Details

Survey Statistics

  • # Positions Surveyed: 1,670
  • # Positions Published: 936
  • # Organizations: 332
  • # Observations: 3,076,583

Based on data from the 2021 US Retail Compensation and Benefits Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Pay
  • Benefits Prevalence
  • Benefits Valuation
  • HR and Industry Practices
  • Incentive Eligibility
  • Organization Demographics
  • Short-term Incentive Amounts
  • Total Cash Compensation
  • Total Direct Compensation

Data Analyzed

Industry Sector

  • Apparel, Fashion, Footwear & Accessories
  • Convenience
  • Department Stores
  • Electronics, Entertainment, Communications, Office
  • Grocery, Pharmacy, General Merchandise
  • Home, Hardware, Building & Garden Supplies
  • Restaurants
  • Specialty Stores

Geographic Area

  • Metropolitan Area
  • National
  • Regional


  • Number of Stores
  • Organization Revenues
  • Store Headcount for Store Manager
  • Store Revenue
  • Store Size

Sub Sector

  • Apparel & Accessories Combination Stores
  • Apparel/Accessories - Family
  • Apparel/Accessories - Infants/Children
  • Apparel/Accessories - Men
  • Apparel/Accessories - Women
  • Automotive Dealers
  • Automotive Parts & Services
  • Books/Music/Video
  • Combination Electronics etc. Stores
  • Combination Grocery etc. Stores
  • Combination Specialty Stores
  • Communications Stores
  • Convenience
  • Convenience Combination Gas/Petro & Convenience
  • Department Stores
  • Drug Stores, Pharmacies
  • Electronics Stores
  • Entertainment Stores
  • Fine Dining
  • Footwear/Shoes
  • Furniture & Home Furnishings Stores
  • Garden Supplies
  • Gas/Petrol
  • General Merchandise
  • Gifts/Novelties
  • Grocery Stores
  • Hardware
  • Home Goods & Products
  • Jewelry
  • Luxury
  • Office Supply Stores
  • Other Home Products
  • Other Specialty Stores
  • Quick Service, Fast Food
  • Restaurant Chains
  • Salon/Personal Care Products
  • Sporting Goods/Hobby
  • Wholesale Trade - Other or Combination
  • Wholesale Trade, Durable Goods
  • Wholesale Trade, Non-Durable Goods

Position Families Analyzed

  • Central Administration
  • Distribution
  • E-commerce
  • Finance / Accounting
  • Human Resources
  • Loss Prevention
  • Marketing & Sales Promotion
  • Merchandising
  • Real Estate
  • Store/Field Operations
  • Systems and Data Processing

This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN® , giving you access to the data through a variety of customizable parameters.


Product Participant Non-Participant NRF Member
2021 US Retail Compensation and Benefits Survey USD 2,100 USD 6,300 USD 3,950
2021 US Retail Compensation and Benefits Survey – Apparel Manufacturing USD 1,800 USD 5,400 N/A
2021 US Retail Compensation and Benefits Survey – Supermarket  USD 1,800 USD 5,400 N/A
2021 US Retail Compensation and Benefits Survey – Restaurant USD 1,500 USD 4,500 N/A
2021 US Retail Compensation and Benefits Survey – Retail and Apparel Manufacturing  USD 3,400 USD 10,200 N/A
2021 US Retail Compensation and Benefits Survey – Retail and Supermarket  USD 3,400 USD 10,200 N/A
2021 US Retail Compensation and Benefits Survey – Retail and Restaurant  USD 3,100 USD 9,300 N/A

Buy Now

US Retail Compensation and Benefits Survey

Our shopping cart does not allow multi-currency checkout.

Please complete your other currency purchase before adding a product of a different currency to your shopping cart.


If you need assistance, please contact customer service.

Additional buying options are available. Call us to learn how you can qualify for additional discounts.

Please note:

  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • Additional users may be added during checkout for USD 200 each per module/survey.
  • 2021 results now available.

Survey Schedule

  • Participation open: March 1
  • Participation deadline: May 6
  • Data Effective: March 1
  • Results publish: September

Participating Companies

View the list of participating companies in this survey.

Position List & Sample Report

Position List

View the position list and descriptions included in this retailing salary survey.

Sample Report

View a sample report of this survey for a glimpse at what’s included.

2022 Participation

2022 survey participation opens soon! The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. Survey participation is open to all organizations and is not required to purchase results.

Why should you participate?

  • Align your pay to the market.
  • Maximize your budget by making informed decisions to ensure you are not overpaying or underpaying.
  • Secure a significant discount on survey results.
  • Receive invitations to exclusive participant-only events.

To learn more about how you can become a participant, please contact us.

related articles

Crowdsourced Data: Full Disclosure or Half-Truths? image

How to attract and retain hourly talent

With hourly workers, small changes can make all the difference in whether they will take a job and whether they will stay. Here are the 3 areas that employers need to consider to make sure their hiring and retention efforts are not in vein.

Read article
  • IsOrderingSetYes
  • Ordering TypeMultiLevelMultiSelection
  • RegionUS
  • Sub TitleMove forward with a data-driven talent strategy
  • Short DescriptionData on pay, policies & practices, and benefits trends in the retail industry.

You may also be interested in: