US Retail Compensation and Benefits Survey

Attract and retain employees for all retail roles

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Innovation is changing how people shop while also shifting the roles and skills you need to continue meeting customer demands. Traditional retail roles are still critical in the buying cycle too. Finding the staff you need for all roles and keeping them in place is crucial.

Motivate and attract top talent with the US Retail Compensation and Benefits Survey. See where your retail salaries stack up against the competition with survey data for 1,100+ jobs across numerous position families, including central administration, distribution, e-commerce, finance/accounting, and much more. Benchmark your compensation strategy against all organizations, or narrow the data by:

  • Industry sectors and subsectors
  • Geographic location
  • Company size (Number of stores, organization revenue, store headcount, store revenue, store size)

To ensure accurate benchmarking for your organization, data is available for the retail industry as a whole, or you can select apparel manufacturing,  supermarket, or restaurant data only.

Is your workforce strategy prepared to keep up with the retail industry?
Survey # of Positions Surveyed # of Organizations
US Retail Compensation and Benefits Survey 1,145 172
US Retail Compensation and Benefits Survey – Apparel Manufacturing 209 46
US Retail Compensation and Benefits Survey – Restaurant 291 23
US Retail Compensation and Benefits Survey – Supermarket 297 35

*Note: Table above is based off of 2019 Retail survey stats.

  • Overview
  • Product Details
  • Pricing / Buy Now
  • Survey Schedule
  • Participating Companies
  • Position List & Sample Report
  • 2019 Participation


With compensation and benefits data for 2,304,072 employee observations, analyze your talent strategy across several parameters, including:

  • Base pay
  • Benefits prevalence
  • Benefits valuation
  • HR and industry practices
  • Incentive eligibility
  • Organization demographics
  • Short-term incentive amounts
  • Total cash compensation
  • Total direct compensation

New for 2019
The scope of the US Retail Compensation and Benefits Survey was expanded in 2019 to include restaurants! The US Retail Compensation and Benefits Survey - Restaurant module gives you even more data to enhance your compensation strategy.

Also new for 2019 is Mercer Job Library. This comprehensive new job catalog provides you with improved job descriptions for more accurate position matches, clearer relationships between jobs, more specializations, and much more.Learn more or view Mercer Job Library FAQs for more details.

Delivered in fully customizable formats
Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters — including geography, industry, company size, and more. Efficiently organize and analyze the information with Mercer WIN, which enables you to:

  • Compare job descriptions side by side.
  • Change pay elements to support the right level of analysis.
  • Perform function and career-level analysis.
  • Export your data for integration into other systems (data also available as an excel file).
  • Run presentation-quality detailed or summary reports.

Salary Survey Methodology

Mercer surveys are designed using the most accurate and up-to-date market data practices. Data is collected from HR professionals at participating organizations and then analyzed for validity, thoroughness, and market representation based on the organization's size, structure, geographic region, or a combination of these factors. A minimum number of incumbents, organizations, and distinct organizations are required in order to report each data element. If minimums are not met, the market data is suppressed, ensuring you the highest level of data confidentiality.

Product Details

Survey Statistics

  • # Positions Surveyed: 1,145
  • # Positions Published: 900
  • # Organizations: 172
  • # Observations: 2,304,072

Based on data from the 2019 US Retail Compensation and Benefits Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Pay
  • Benefits Prevalence
  • Benefits Valuation
  • HR and Industry Practices
  • Incentive Eligibility
  • Organization Demographics
  • Short-term Incentive Amounts
  • Total Cash Compensation
  • Total Direct Compensation

Data Analyzed

Industry Sector

  • Apparel, Fashion, Footwear & Accessories
  • Convenience
  • Department Stores
  • Electronics, Entertainment, Communications, Office
  • Grocery, Pharmacy, General Merchandise
  • Home, Hardware, Building & Garden Supplies
  • Restaurants
  • Specialty Stores

Geographic Area

  • Metropolitan Area
  • National
  • Regional


  • Number of Stores
  • Organization Revenues
  • Store Headcount for Store Manager
  • Store Revenue
  • Store Size

Sub Sector

  • Apparel & Accessories Combination Stores
  • Apparel/Accessories - Family
  • Apparel/Accessories - Infants/Children
  • Apparel/Accessories - Men
  • Apparel/Accessories - Women
  • Automotive Dealers
  • Automotive Parts & Services
  • Books/Music/Video
  • Combination Electronics etc. Stores
  • Combination Grocery etc. Stores
  • Combination Specialty Stores
  • Communications Stores
  • Convenience
  • Convenience Combination Gas/Petro & Convenience
  • Department Stores
  • Drug Stores, Pharmacies
  • Electronics Stores
  • Entertainment Stores
  • Fine Dining
  • Footwear/Shoes
  • Furniture & Home Furnishings Stores
  • Garden Supplies
  • Gas/Petrol
  • General Merchandise
  • Gifts/Novelties
  • Grocery Stores
  • Hardware
  • Home Goods & Products
  • Jewelry
  • Luxury
  • Office Supply Stores
  • Other Home Products
  • Other Specialty Stores
  • Quick Service, Fast Food
  • Restaurant Chains
  • Salon/Personal Care Products
  • Sporting Goods/Hobby
  • Wholesale Trade - Other or Combination
  • Wholesale Trade, Durable Goods
  • Wholesale Trade, Non-Durable Goods

Position Families Analyzed

  • Central Administration
  • Distribution
  • E-commerce
  • Finance / Accounting
  • Human Resources
  • Loss Prevention
  • Marketing & Sales Promotion
  • Merchandising
  • Real Estate
  • Store/Field Operations
  • Systems and Data Processing


Product Participant Non-Participant NRF Member
2019 US Retail Compensation and Benefits Survey USD 1,900 USD 5,700 USD 3,800
2019 US Retail Compensation and Benefits Survey – Apparel Manufacturing Module USD 1,650 USD 4,950 N/A
2019 US Retail Compensation and Benefits Survey – Supermarket Module USD 1,650 USD 4,950 N/A
2019 US Retail Compensation and Benefits Survey – Retail and Apparel Manufacturing Modules USD 3,050 USD 9,150
2019 US Retail Compensation and Benefits Survey – Retail and Supermarket Modules USD 3,050 USD 9,150
2019 US Retail Compensation and Benefits Survey – Restaurant USD 1,400 USD 4,200
2019 US Retail Compensation and Benefits Survey – Retail and Restaurant Modules USD 2,800 USD 8,400

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US Retail Compensation and Benefits Survey

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Additional buying options are available. Call us to learn how you can lock in rates for two or more years and qualify for additional discounts.

Please note:

  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • Additional users may be added during checkout for USD 200 each per module/survey.
  • 2019 results now available.

Survey Schedule

  • Participation Opens: March 15
  • Participation Deadline: April 26
  • Date Effective: April 1
  • Report Available: September

Participating Companies

  • Abercrombie & Fitch Co.
  • Advance Auto Parts, Inc.
  • Ahold Delhaize - Ahold Delhaize USA Corporate Support, LLC
  • Ahold Delhaize - Ahold Delhaize USA Distribution, LLC
  • Ahold Delhaize - Ahold Delhaize USA Transportation, LLC
  • Ahold Delhaize - Food Lion, LLC
  • Ahold Delhaize - Giant Food Stores, LLC
  • Ahold Delhaize - Giant of Maryland, LLC
  • Ahold Delhaize - Hannaford Bros. Co. LLC
  • Ahold Delhaize - Peapod Digital Labs, LLC
  • Ahold Delhaize - Retail Business Services, LLC
  • Ahold Delhaize - Stop & Shop Supermarket Company, LLC
  • Albertsons Companies
  • Alex Lee, Inc.
  • Alex Lee, Inc. - Lowes Foods, LLC
  • Alex Lee, Inc. - Merchants Distributors, LLC
  •, Inc.
  • ASICS America Corporation
  • AutoZone, Inc.
  • B&H Foto & Electronics Corp.
  • Bass Pro
  • Beauty Systems Group (BSG)
  • Belk, Inc.
  • BevMo!
  • Big Lots, Inc.
  • BJ's Wholesale Club, Inc.
  • Bluestem Group, Inc. - Bluestem Brands, Inc.
  • Bob's Discount Furniture, LLC
  • Boiling Crab Restaurant Group
  • Brookshire Grocery Company
  • Burlington Stores, Inc.
  • Canada Goose, Inc. USA
  • Car Wash Partners, Inc. dba Mister Car Wash
  • Centric Brands, Inc.
  • Clarks Americas, Inc.
  • Constellation Brands, Inc.
  • Cracker Barrel Old Country Store, Inc.
  • Crocs, Inc.
  • David's Bridal
  • Dick's Sporting Goods
  • Dollar General Corporation
  • Eataly USA, LLC
  • Enesco Properties, LLC, dba Things Remembered
  • Express
  • Fanatics Retail Group
  • FedEx Corporation - FedEx Office
  • Genuine Parts Company
  • GNC Holdings, Inc.
  • Goodwill Industries of Southeastern WI
  • Goodwill Retail Services, Inc.
  • Gordon Food Service Store
  • Grill Concepts, Inc.
  • H&R Block, Inc.
  • Hallmark Cards, Inc. - Retail Group
  • Hanesbrands, Inc.
  • Helzberg's Diamond Shops, Inc.
  • Henry Schein, Inc.
  • Hudson's Bay Company - Lord & Taylor
  • Hudson's Bay Company - Saks, Inc.
  • IPIC
  • J. C. Penney Company, Inc.
  • J. Jill
  • J.Crew Group, Inc.
  • J.Crew Group, Inc. - Factory
  • J.Crew Group, Inc. - J.Crew Brand
  • J.Crew Group, Inc. - Madewell
  • James Avery Craftsman, Inc.
  • Kohler Company - Decorative Products
  • Kohler Company - Destination Kohler
  • Kohler Company - Hospitality & Real Estate Group
  • Kohl's Corporation
  • Krispy Kreme
  • L Brands, Inc.
  • L Brands, Inc. - Bath And Body Works
  • L Brands, Inc. - Mast Global
  • L Brands, Inc. - Victoria's Secret
  • L.L.Bean, Inc.
  • Les Schwab Tire Centers, Inc.
  • Levi Strauss & Co, Inc.
  • Line Friends, Inc.
  • Loblaw Companies Limited - Joe Fresh Style, Inc.
  • L'OCCITANE, Inc.
  • LT Apparel Group
  • Macy's, Inc.
  • Madison Square Garden Company
  • Mars, Incorporated - Mars North America
  • McDonald's Corporation
  • Meijer, Inc.
  • MGM Resorts International
  • Mills Fleet Farm
  • Navy Exchange Service Command (NEXCOM)
  • NOW Health Group, Inc. - The Fruitful Yield
  • Oxford Industries, Inc.
  • Oxford Industries, Inc. - Lilly Pulitzer
  • Oxford Industries, Inc. - Tommy Bahama Group
  • Panda Restaurant Group, Inc.
  • Patagonia
  • Pet Retail Brands
  • PETCO Animal Supplies, Inc.
  • Pier 1 Imports, Inc.
  • Publix Super Markets, Inc.
  • Publix Super Markets, Inc. - Atlanta Division
  • Publix Super Markets, Inc. - Charlotte Division
  • Publix Super Markets, Inc. - Jacksonville Division
  • Publix Super Markets, Inc. - Lakeland Division
  • Publix Super Markets, Inc. - Miami Division
  • PVH Corp.
  • PVH Corp. - Calvin Klein
  • PVH Corp. - Dress Furnishings
  • PVH Corp. - Sportswear
  • PVH Corp. - Swimwear
  • PVH Corp. - The Underwear Group
  • PVH Corp. - Tommy Hilfiger
  • PVH Corp. - Van Heusen Retail
  • Raising Cane's Chicken Fingers, LLC
  • Recreational Equipment, Inc.
  • Restoration Hardware
  • Rite Aid Corporation
  • Roche Bros. Supermarkets
  • Ross Stores, Inc.
  • Sally Beauty Supply
  • Savers, Inc.
  • Saxx Underwear Co. USA
  • Scandinavian Design, Inc.
  • Sendik's Food Markets
  • Shoe Carnival, Inc.
  • Sonic, LLC
  • SpartanNash Company
  • Speedway, LLC
  • Spencer Gifts, LLC
  • St. Francis Health System - Laureate Psychiatric Clinic and Hospital
  • St. Francis Health System - Saint Francis Hospital
  • St. Francis Health System - Saint Francis Hospital Muskogee
  • St. Francis Health System - Saint Francis Hospital South
  • St. Francis Health System - Saint Francis Hospital Vinita
  • St. Francis Health System - Warren Clinic
  • Stage Stores, Inc.
  • Sysco Corporation
  • Target Corporation
  • Tea Living, Inc.
  • TechStyle, Inc.
  • The Body Shop (US)
  • The Children's Place, Inc.
  • The Coca-Cola Company
  • The Coffee Bean & Tea Leaf
  • The Kroger Co.
  • The Metropolitan Museum of Art
  • The TJX Companies, Inc.
  • The TJX Companies, Inc. - Home Goods
  • The TJX Companies, Inc. - Marmaxx Group
  • The Walt Disney Company - Disneyland Resort
  • The Walt Disney Company - Walt Disney World
  • Torrid, LLC
  • travisMathew
  • Trek Bicycle Corporation
  • Vail Resorts, Inc. - Specialty Sports Venture
  • Vera Bradley, Inc.
  • VF Corporation - Altra
  • VF Corporation - Icebreaker
  • VF Corporation - Kipling
  • VF Corporation - The North Face
  • VF Corporation - Timberland
  • VF Corporation - Vans
  • VF Corporation - Williamson-Dickie
  • Walgreens Boots Alliance, Inc. - Walgreen Co.
  • Walmart, Inc.
  • Walmart, Inc. - Sam's Club
  • Weight Watchers International, Inc.
  • Weis Markets, Inc.
  • Zumiez, Inc.
  • Position List & Sample Report

    Position List

    View the position list and descriptions included in this survey.

    Sample Report

    View a sample report of this survey for a glimpse at what’s included.

    2019 Participation

    2019 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

    • A discount on survey results!
    • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
    • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.
    • IsOrderingSetYes
    • Ordering TypeMultiLevelMultiSelection
    • RegionUS
    • Sub TitleAttract and retain employees for all retail roles
    • Short DescriptionData on pay, policies & practices, and benefits trends in the retail industry.
    • isCOLQOLNO