US Retail Compensation and Benefits Survey – Restaurant

Enhance your compensation plans to help deliver exceptional talent to your customers

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Customers’ expectations of restaurants are changing. To position your organizations for continued success, you need motivated employees that are up to the task of exceeding these expectations – delivering exceptional food and customer service.

From compensation data to key HR practices, leverage the US Restaurant salary survey to ensure your compensation strategy competes with the competition for top employees. Learn what other organizations are providing in the areas of company cars, incentive awards, time off, and career development. Salary data reflecting 93,808 employees across positions and restaurant types allows you to benchmark your approach within your unique sector. Restaurant types featured in this survey include:

  • Casual dining
  • Family dining
  • Fast casual
  • Fine dining
  • Quick service
  • Restaurant group
Do you have the data to keep pace?

Participation open: March – April

Results publish: September

2019 results available

  • 152 positions published
  • USD 1,400 – 4,200
Buy now!

Sample report

Position list

  • Overview
  • Product Details
  • 2020 Survey participation
  • Pricing / Buy Now
  • Survey Schedule
  • Participating Companies
  • Position List & Sample Report


Featuring data from 23 industry organizations, this salary survey collects compensation and practices data for numerous restaurant industry jobs. Covering key data points including, salary ranges, turnover, PTO policies, and full-time/part-time status, thoroughly evaluate your company’s compensation strategy.

Formerly the US Restaurant Compensation and HR Practices Survey, this module has been added to reflect the continuous growth within the retail industry. 

Delivered in fully customizable formats

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters — including geography, industry, company size, and more. Efficiently organize and analyze the information with Mercer WIN, which enables you to:

  • Compare job descriptions side by side.
  • Change pay elements to support the right level of analysis.
  • Perform function and career-level analysis.
  • Export your data for integration into other systems (data also available as an excel file).
  • Run presentation-quality detailed or summary reports.

Salary Survey Methodology

Mercer surveys are designed using the most accurate and up-to-date market data practices. Data is collected from HR professionals at participating organizations and then analyzed for validity, thoroughness, and market representation based on the organization's size, structure, geographic region, or a combination of these factors. A minimum number of incumbents, organizations, and distinct organizations are required in order to report each data element. If minimums are not met, the market data is suppressed, ensuring you the highest level of data confidentiality.


Product Details

Survey Statistics

  • # Positions Surveyed: 291
  • # Positions Published: 152
  • # Organizations: 23
  • # Observations: 93,808
Based on data from the 2019 US Retail Compensation and Benefits Survey – Restaurant. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Salary
  • FLSA Status
  • Full-time/Part-time Status
  • LTI Eligibility and Plan Type
  • Number of Restaurants Managed
  • Restaurant Sales Volume
  • Salary Range
  • Scheduled Hours Per Week
  • STI Eligibility and Amounts
  • Union Status
  • Years in Organization and Years in Position

HR Practices

  • Base Pay Increase Budgets
  • Benefit Eligibility – Full-time and Part-time
  • Company Cars and Cell Phones
  • Development and Career Opportunities
  • Incentive Award Policies
  • PTO, Vacation and Sick Leave, Holiday Policies
  • Recruiting and Retention Practices
  • Turnover

Data Analyzed

Concept Type

  • Casual Dining
  • Family Dining
  • Fast Casual
  • Fine Dining
  • Quick Service
  • Restaurant Group

Geographic Area

  • Metropolitan Area
  • National

Organization Size

  • Revenue (Overall and Organization-owned Restaurants)
  • Total Full-time Equivalents and Total Part-time Employees
  • Total Number of Restaurants and Number of Organization-owned Restaurants

Position Families Analyzed

  • Catering
  • Franchising
  • Quality
  • Restaurant Management
  • Restaurant/Field Operations
  • Training

2020 Survey participation

Data Submission Tools

Participate Online
Job Matching Booklet

What's New in 2020

Data for this survey will be collected through Mercer Data Connector, an innovative online platform created to simplify the participation process with easy data importing, automated job matching and suggested matches, real-time data validation, and more.

To become a survey participant, please fill out the form above. Access information and next steps will be emailed to you within 48 hours. You can rest assured that the importance of your data security is not taken lightly at Mercer, so we take the utmost precautions to protect it.

2020 survey participation is now open!

Survey participation is open to all organizations with matching jobs. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. Please submit your completed questionnaire before the deadline to participate in the 2020 survey.

Although organizations are not required to participate in the survey in order to purchase results, participants enjoy these key benefits:

  • Discounted survey results
  • Exclusive invitations to attend webcasts and meetings in which Mercer consultants review survey results and field questions related directly to your organization
  • Inclusion in survey results allows you to easily determine your market position using customized reports that compare your data to that of your peers

2020 Survey schedule

  • Participation opens: March 9
  • Participation closes: May 15
  • Results available: September

Participation Webcasts

Attend a participation webcast to better understand the submission process and the survey data that is collected.

US Events & Webcasts

2020 Pricing

2020 US Retail Compensation and Benefits Survey - Restaurant — USD 1,450

2020 US Retail Compensation and Benefits Survey - Restaurant — USD 4,350


Product Participant Non-Participant
2019 US Retail Compensation and Benefits Survey - Restaurant USD 1,400 USD 4,200

Buy Now

US Retail Compensation and Benefits Survey – Restaurant

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Additional buying options are available. Call us to learn how you can lock in rates for two or more years and qualify for additional discounts.

Please note:

  • Additional users may be added during checkout for USD 200 each per module/survey.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2019 results now available.

Survey Schedule

  • Participation Opens: March 15
  • Participation Deadline: April 26
  • Date Effective: March 1
  • Report Available: September

Participating Companies

  • Bass Pro
  • Boiling Crab Restaurant Group
  • Constellation Brands, Inc.
  • Eataly USA, LLC
  • Grill Concepts, Inc.
  • Hudson's Bay Company - Saks, Inc.
  • IPIC
  • Madison Square Garden Company
  • McDonald's Corporation
  • MGM Resorts International
  • Oxford Industries, Inc. - Tommy Bahama Group
  • Raising Cane's Chicken Fingers, LLC
  • Restoration Hardware
  • Sonic, LLC
  • Speedway, LLC
  • St. Francis Health System - Laureate Psychiatric Clinic and Hospital
  • St. Francis Health System - Saint Francis Hospital
  • St. Francis Health System - Saint Francis Hospital Muskogee
  • St. Francis Health System - Saint Francis Hospital South
  • St. Francis Health System - Saint Francis Hospital Vinita
  • St. Francis Health System - Warren Clinic
  • The Coffee Bean & Tea Leaf

Position List & Sample Report

Position List

View the position list and descriptions included in this survey.

Sample Report

View a sample report of this survey for a glimpse at what’s included.

  • IsOrderingSetYes
  • Ordering TypeSingleLevelMultiSelection
  • RegionUS
  • Sub TitleEnhance your compensation plans to help deliver exceptional talent to your customers
  • Short DescriptionSalary data for restaurant jobs in multiple dining styles plus catering jobs.

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