US Retail Compensation and Benefits Survey – Restaurant

Enhance your compensation plans to help deliver exceptional talent to your customers

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US Restaurant Compensation and HR Practices Survey image

Customers’ expectations of restaurants are changing. To position your organizations for continued success, you need motivated employees that are up to the task of exceeding these expectations – delivering exceptional food and customer service.

From compensation data to key HR practices, leverage the US Restaurant salary survey to ensure your compensation strategy competes with the competition for top employees. Learn what other organizations are providing in the areas of company cars, incentive awards, time off, and career development. Salary data reflecting 93,808 employees across positions and restaurant types allows you to benchmark your approach within your unique sector. Restaurant types featured in this survey include:

  • Casual dining
  • Family dining
  • Fast casual
  • Fine dining
  • Quick service
  • Restaurant group
Do you have the data to keep pace?
  • Overview
  • Product Details
  • Pricing / Buy Now
  • Survey Schedule
  • Participating Companies
  • Position List & Sample Report
  • 2019 Participation


Featuring data from 23 industry organizations, this salary survey collects compensation and practices data for numerous restaurant industry jobs. Covering key data points including, salary ranges, turnover, PTO policies, and full-time/part-time status, thoroughly evaluate your company’s compensation strategy.

New in 2019
This survey will move to the new Mercer Job Library in 2019. This comprehensive job catalog provides you with improved job descriptions for more accurate position matches, clearer relationships between jobs, more specializations, and much more. Read the client announcement for details on why we’re making this change and what it means to you or visit Mercer Job Library FAQs for more details.

Formerly the US Restaurant Compensation and HR Practices Survey, this module has been added to reflect the continuous growth within the retail industry. 

Delivered in fully customizable formats

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters — including geography, industry, company size, and more. Efficiently organize and analyze the information with Mercer WIN, which enables you to:

  • Compare job descriptions side by side.
  • Change pay elements to support the right level of analysis.
  • Perform function and career-level analysis.
  • Export your data for integration into other systems (data also available as an excel file).
  • Run presentation-quality detailed or summary reports.

Salary Survey Methodology

Mercer surveys are designed using the most accurate and up-to-date market data practices. Data is collected from HR professionals at participating organizations and then analyzed for validity, thoroughness, and market representation based on the organization's size, structure, geographic region, or a combination of these factors. A minimum number of incumbents, organizations, and distinct organizations are required in order to report each data element. If minimums are not met, the market data is suppressed, ensuring you the highest level of data confidentiality.


Product Details

Survey Statistics

  • # Positions Surveyed: 291
  • # Positions Published: 152
  • # Organizations: 23
  • # Observations: 93,808
Based on data from the 2019 US Retail Compensation and Benefits Survey – Restaurant. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Salary
  • FLSA Status
  • Full-time/Part-time Status
  • LTI Eligibility and Plan Type
  • Number of Restaurants Managed
  • Restaurant Sales Volume
  • Salary Range
  • Scheduled Hours Per Week
  • STI Eligibility and Amounts
  • Union Status
  • Years in Organization and Years in Position

HR Practices

  • Base Pay Increase Budgets
  • Benefit Eligibility – Full-time and Part-time
  • Company Cars and Cell Phones
  • Development and Career Opportunities
  • Incentive Award Policies
  • PTO, Vacation and Sick Leave, Holiday Policies
  • Recruiting and Retention Practices
  • Turnover

Data Analyzed

Concept Type

  • Casual Dining
  • Family Dining
  • Fast Casual
  • Fine Dining
  • Quick Service
  • Restaurant Group

Geographic Area

  • Metropolitan Area
  • National

Organization Size

  • Revenue (Overall and Organization-owned Restaurants)
  • Total Full-time Equivalents and Total Part-time Employees
  • Total Number of Restaurants and Number of Organization-owned Restaurants

Position Families Analyzed

  • Catering
  • Franchising
  • Quality
  • Restaurant Management
  • Restaurant/Field Operations
  • Training


Product Participant Non-Participant
2019 US Retail Compensation and Benefits Survey - Restaurant USD 1,400 USD 4,200

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US Retail Compensation and Benefits Survey – Restaurant

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Please note:

  • Additional users may be added during checkout for USD 200 each per module/survey.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2019 results now available.

Survey Schedule

  • Participation Opens: March 15
  • Participation Deadline: April 26
  • Date Effective: March 1
  • Report Available: September

Participating Companies

  • Bass Pro
  • Boiling Crab Restaurant Group
  • Constellation Brands, Inc.
  • Eataly USA, LLC
  • Grill Concepts, Inc.
  • Hudson's Bay Company - Saks, Inc.
  • IPIC
  • Madison Square Garden Company
  • McDonald's Corporation
  • MGM Resorts International
  • Oxford Industries, Inc. - Tommy Bahama Group
  • Raising Cane's Chicken Fingers, LLC
  • Restoration Hardware
  • Sonic, LLC
  • Speedway, LLC
  • St. Francis Health System - Laureate Psychiatric Clinic and Hospital
  • St. Francis Health System - Saint Francis Hospital
  • St. Francis Health System - Saint Francis Hospital Muskogee
  • St. Francis Health System - Saint Francis Hospital South
  • St. Francis Health System - Saint Francis Hospital Vinita
  • St. Francis Health System - Warren Clinic
  • The Coffee Bean & Tea Leaf
  • Position List & Sample Report

    Position List

    View the position list and descriptions included in this survey.

    Sample Report

    View a sample report of this survey for a glimpse at what’s included.

    2019 Participation

    2019 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. As a survey participant, you do receive key benefits:

    • A discount on survey results!
    • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
    • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.
    • IsOrderingSetYes
    • Ordering TypeSingleLevelMultiSelection
    • RegionUS
    • Sub TitleEnhance your compensation plans to help deliver exceptional talent to your customers
    • Short DescriptionSalary data for restaurant jobs in multiple dining styles plus catering jobs.