US FSS: Financial Services Suite – Commercial Banking

Data to innovate your compensation strategy

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US FSS: Financial Services Suite – Commercial Banking image

With money constantly changing hands, innovations in payment speed are critical in the commercial sector. To keep up with this innovation and the advancements still to come, you need a compensation strategy that properly incentivizes the top talent.

Understand how to entice current and future employees with the Commercial Banking module of the US FSS: Financial Services Suite. Learn exactly what to pay your employees using compensation data collected for 475 jobs across the country. From base pay to pay range minimums and maximums, benchmark your compensation strategy against 86 organizations. Analyze your data relative to the industry overall or refine the data by key factors, such as:

  • Assets
  • Industry type
  • Location
  • Revenue/Sales
  • Total employment
Are you ready to innovate your financial institution’s rewards strategy?
Survey Details At a Glance
  • Overview
  • Product Details
  • Pricing / Buy Now
  • Survey Schedule
  • Participating Companies
  • Position List & Sample Report
  • 2019 Participation


With compensation data reflecting 29,809 employee observations, benchmark your salaries from top to bottom so that you can refine your compensation strategy. This survey is powered by Mercer Job Library. This comprehensive job catalog provides you with improved job descriptions for more accurate position matches, clearer relationships between jobs, more specializations, and much more. Learn more or view Mercer Job Library FAQs for more details.

With the move to Mercer Job Library, the Commercial Banking module of the US FSS: Financial Services Suite now collects base pay, incentive, and other organizational data for 43 specializations covering 475 jobs across the following job families, allowing you to further enhance your compensation strategy:

  • Consumer and commercial banking
  • Customer service and contact center operations
  • Finance
  • Legal, compliance, and audit
  • Sales, marketing, and product management
  • Trading and dealing

New job families have also been added to the 2019 survey to reflect the US Real Estate market. Key job families within this sector include asset management, leasing, property management, and more.

Delivered in Fully Customizable Formats

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters — including geography, industry, company size, and more. Efficiently organize and analyze the information with Mercer WIN, which enables you to:

  • Compare job descriptions side by side.
  • Change pay elements to support the right level of analysis.
  • Perform function and career-level analysis.
  • Export your data for integration into other systems (data also available as an Excel file).
  • Run presentation-quality detailed or summary reports.

Salary Survey Methodology
Mercer surveys are designed using the most accurate and up-to-date market data practices. Data is collected from HR professionals at participating organizations, and then analyzed for validity, thoroughness, and market representation based on the organization's size, structure, geographic region, or a combination of these factors. A minimum number of incumbents, organizations, and distinct organizations are required in order to report each data element. If minimums are not met, the market data is suppressed ensuring you the highest level of data confidentiality.

Product Details

Survey Statistics

  • # Positions Surveyed: 475
  • # Positions Published: 73
  • # Organizations: 86
  • # Observations: 29,809

Based on data from the 2018 US FSS: Financial Services Suite – Commercial Banking survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Pay
  • Long-term Incentives
  • Organization Data
  • Pay Range Minimums and Maximums

  • Sales Incentive Eligibility and Amounts
  • Sales Incentive Targets
  • Short-term Incentive Eligibility and Amounts
  • Short-term Incentive Thresholds, Targets, and Maximums

Data Analyzed

Type of Industry

  • Commercial Bank
  • Commercial Finance
  • Consumer Finance
  • Diversified Financial
  • Thrift/Credit Union

Analyzed by

  • Assets
  • Industry Type
  • Location
  • Revenue/Sales
  • Total Employment

Position Families Analyzed

  • Business Banking
  • Commercial Real Estate
  • Credit
  • Foreign Exchange
  • Leasing

  • Loan Support
  • Merchant Services
  • Middle Market Commercial Loan
  • Small Business Administration (SBA)


Version Participant Non-Participant
2018 US FSS: Financial Services Suite — Commercial Banking USD 1,400 USD 4,200

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US FSS: Financial Services Suite – Commercial Banking

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Please note:

  • Additional users may be added during checkout for USD 200 each per module/survey.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2018 results now available for purchase.


Survey Schedule

  • Participation Opens: March 4
  • Participation Deadline: May 17
  • Date Effective: March 1
  • Report Available: August

Participating Companies

  • AgFirst Farm Credit Bank
  • Allianz Global Corporate & Specialty
  • Ally Financial, Inc.
  • Associated Bank, N.A.
  • Bank of Hawaii
  • Bank of the Ozarks
  • Beneficial Mutual Bancorp, Inc.
  • Bethpage Federal Credit Union
  • Blue Cross Blue Shield of Minnesota
  • BMO - Bank of Montreal
  • BOK Financial Corporation
  • Branch Banking & Trust Company
  • Brandywine Trust Company, LLC
  • Bremer Financial Corporation
  • Cadence Bank
  • Chandler Asset Management, Inc.
  • CIBC Bank USA
  • CoBank, ACB
  • Comerica, Inc.
  • Commerce Bancshares, Inc.
  • Credit Acceptance Corporation
  • Cullen/Frost Bankers, Inc.
  • Elevations Credit Union
  • ESL Federal Credit Union
  • Farm Credit Bank of Texas
  • Fifth Third Bancorp
  • First American Financial Corporation - First American Trust
  • First Financial Bancorp
  • First National Bank of Omaha
  • First Tennessee Bank
  • General Motors Company - General Motors Financial Company, Inc.
  • GNY Insurance Companies
  • Golden 1 Credit Union
  • Golden State Farm Credit
  • Huntington Bancshares, Inc.
  • Johnson Financial Group
  • K. Hovnanian American Mortgage
  • KeyCorp
  • Kinecta Federal Credit Union
  • M&T Bank Corporation
  • MB Financial, Inc.
  • Mercury General Corporation
  • MidFirst Bank
  • Missouri Employers Mutual Insurance
  • Mutual of Omaha
  • Mutual of Omaha - Mutual of Omaha Bank
  • National Rural Utilities Cooperative Finance Corporation (NRUCFC)
  • Navient
  • Navy Federal Credit Union
  • New York Community Bancorp, Inc.
  • North American Bancard Holdings, LLC
  • Northrop Grumman Federal Credit Union
  • Northwest Farm Credit Services
  • OneMain Financial
  • Patelco Credit Union
  • People's United Financial, Inc.
  • Ponce Bank
  • PRA Group, Inc.
  • Privilege Underwriters, Inc
  • Rabobank, N.A.
  • Rapid Capital Funding
  • Regions Financial Corporation
  • Reinsurance Group of America, Inc.
  • Royal Bank of Canada - City National Bank
  • Royal Bank of Canada - RBC Bank
  • SchoolsFirst Federal Credit Union
  • State Farm Insurance
  • Sun Life Financial U.S.
  • Synovus Financial Corporation
  • Synovus Financial Corporation - Synovus Bank
  • Synovus Financial Corporation - Synovus Mortgage Corp.
  • Technology Credit Union
  • Texas Mutual Insurance Company
  • The AmeriHealth Caritas Family of Companies
  • The Jones Financial Companies, L.L.L.P
  • The Motorists Insurance Group
  • Thrivent Financial
  • TIAA - EverBank Financial Corp
  • U.S. Bancorp
  • Veterans United Home Loans
  • Vision Service Plan - VSP Vision Care
  • Washington Trust Bank
  • Wells Fargo & Company
  • Westfield Bank
  • Westwood Trust
  • Zions Bancorporation

Position List & Sample Report

Position List

View the position list and descriptions included in this survey.

Sample Report

View a sample report of this survey for a glimpse at what’s included.

2019 Participation

2019 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.
  • IsOrderingSetYes
  • Ordering TypeSingleLevelMultiSelection
  • RegionUS
  • Sub TitleData to innovate your compensation strategy
  • Short DescriptionSalary data for positions in commercial banks, mutual companies & other groups.