Mercer Surveys and Reports

Mercer's surveys and reports provide company-reported validated data for thousands of positions, regardless of experience level. Whether you're looking for local, national, or international salary data, Mercer has you covered. 

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US,Department/Function,Compensation,Customer Service,US Product Release : false Flag Description: Selected COlor: Product Pinned Top: false
Contact Center and Customer Service Compensation Survey - US
Salary benchmark data to reward those who serve as the face of your company.
US,Department/Function,Compensation,Customer Service,US Product Release : false Flag Description: Selected COlor: Product Pinned Top: false
Contact Center and Customer Service Policy Survey - US
Explore key contact center policy elements including language premiums, shift differentials, work-at-home practices, and more.
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