US FSS: Consumer Finance

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US FSS: Consumer Finance SKU_7431

Data privacy and data security remain top priorities for consumers as more people are working, shopping, and doing just about everything from home. Financial organizations have ever-growing and changing opportunities to become a trusted providers by meeting and exceeding consumer expectations through outstanding employees. Companies that can identify and retain valuable employees with a competitive compensation strategy are poised to deliver on these expectations.

The Consumer Finance portion of the US FSS: Financial Services Suite can give you the compensation data you need for strategic pay decisions. Benchmark your organization’s base pay, incentives, and turnover data against 122 positions across 15 position families in five separate industries:

  • Automotive finance
  • Consumer finance
  • Credit card issuing
  • Diversified financial
  • Home equity/real estate
Are you using a data-driven approach to guide your compensation planning?

Participation open: March – April

Data effective : April 1

Results publish: September

2023 results available

  • 122 positions published
  • USD 1,900 – 5,700
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Sample report

Position list

Download product snapshot

  • Product Details
  • Pricing / Buy Now
  • Participating Companies
  • Position List & Sample Report
  • 2023 Survey Participation
  • Related Articles

Product Details

Survey Statistics

  • # Positions Surveyed: 458
  • # Positions Published: 122
  • # Organizations: 245
  • # Observations: 50,591

Based on data from the 2023 US FSS: Financial Services Suite - Consumer Finance survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Pay
  • Employee Turnover
  • Long-term Incentives
  • Organization Data
  • Pay Range Minimums and Maximums
  • Sales Incentive Eligibility and Amounts
  • Sales Incentive Targets
  • Short-term Incentive Eligibility and Amounts
  • Short-term Incentive Thresholds, Targets, and Maximums

Data Analyzed

Type of Industry

  • Automotive Finance
  • Consumer Finance
  • Credit Card Issuing
  • Diversified Financial
  • Home Equity/Real Estate

Geographic Area

  • National
  • Metropolitan
  • Regional

Organization Size

  • Assets
  • Premium Income
  • Net Revenue
  • Number of Employees

Career Streams Analyzed

  • Executive
  • Management
  • Para-Professional
  • Professional

Position Families Analyzed

  • Consumer & Commercial Banking
  • Customer Service & Contact Center Operations
  • Finance
  • General Management
  • Legal, Compliance & Audit
  • Outsourcing & Global Capability Centers
  • Quality Management
  • Sales, Marketing & Product Management

Position Sub-Families Analyzed

  • Account & Client Management
  • Banking & Finance (Outsourcing & Global Capability Centers)
  • Branch Banking
  • Business Process/Service Quality
  • Business Strategy & Planning
  • Consumer & Commercial Banking Operations
  • Credit & Collections
  • Customer Service
  • Field Sales & Account Management
  • Fraud Detection & Prevention
  • Internal Audit
  • Lending & Leasing Operations
  • Remote/Telesales & Account Management
  • Risk Management

This survey is powered by Mercer Job Library. View Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters. Your survey purchase includes access for three (3) Mercer WIN® users. If you need additional users, they can be added during checkout.


Version Participant Non-Participant
2023 US FSS: Financial Services Suite — Consumer Finance USD 1,900 USD 5,700

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US FSS: Consumer Finance

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Please note:

  • Survey purchase includes access for three (3) users. Additional users may be added during checkout for USD 200 each per module/survey.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2023 results are now available for purchase.

Participating Companies

View a list of the participating companies included in this salary survey of consumer finances here.

Position List & Sample Report

Position List

View the position list and descriptions included in this survey of consumer finance.

Sample Report

View a sample report of this consumer finance service survey data for a glimpse at what's included.

2023 Survey Participation

2023 survey participation is now closed. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. Survey participation is open to all organizations and is not required to purchase results.

Key Dates:

  • Participation opens March 1, 2023
  • Participation closes May 4, 2023

Why should you participate?

  • Align your pay to the market
  • Maximize your budget by making informed decisions to ensure you are not overpaying or underpaying
  • Receive invitations to exclusive participant-only events

Product Participant Non-Participant
2023 US FSS: Financial Services Suite — Consumer Finance USD 1,900 USD 5,700

To learn more about how you can become a participant, please contact us.

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  • IsOrderingSetYes
  • Ordering TypeWIN
  • Enable ParticipationYes
  • Participation Start Date03/01/2023
  • Participation End Date05/04/2023
  • RegionUS
  • Short DescriptionSalary benchmark data for positions across the industry: automotive finance, consumer finance, credit card, diversified financial, and real estate.
  • Product Survey HeadingConsumer Finance Compensation Survey - US FSS

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