US IHP: Health Plan Operations Compensation Survey

Cultivate the workforce you need to excel in the current climate with a proactive rewards strategy

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Health plan organizations are increasingly investing in analytics and automation technology—it’s a trend that’s not likely to slow down any time soon. In order to drive operational efficiency, though, you also need the top talent that’s qualified and motivated to manage these cutting edge technologies.

The US IHP: Health Plan Operations Compensation Survey includes data collected for more than 220,000 employees from 120 organizations so you can benchmark your strategy to remain competitive.

Analyze data across several position families, including:

  • Claims/member services
  • Finance
  • Human resources
  • Legal/compliance
  • Provider networks
  • Quality management
  • And more
Are you ready to take a more proactive approach to your rewards strategy?

Participation Open: February – May

Results Publish: August

2020 Results Available

  • 248 positions published
  • USD 1,800 – 5,400
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Sample report

Position list

  • Product Details
  • Pricing / Buy Now
  • Survey Schedule
  • Position List & Sample Report
  • Participating Companies
  • 2020 survey participation

Product Details

Survey Statistics

  • # Positions Surveyed: 256
  • # Positions Published: 248
  • # Organizations: 120
  • # Observations: 223,840

Based on data from the 2020 US IHP – Health Plan Operations Compensation Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Salary
  • Incentive
  • Total Cash Compensation
  • Total Direct Compensation

Data Analyzed

  • BlueCross BlueShield vs Non-BCBS Organizations
  • Ownership
  • Revenue / Sales

Position Families Analyzed

  • Claims/member services
  • Corporate Support
  • E-business
  • Finance
  • Human Resources
  • Information Systems
  • Legal/compliance
  • Medical executives
  • Provider network
  • Quality management
  • Sales and Marketing
  • Senior governing executives
  • Special services/product lines

This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN® , giving you access to the data through a variety of customizable parameters.


Product Participant Non-Participant
2020 US IHP – Health Plan Operations Compensation Survey (Module 2) USD 1,800 USD 5,400

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US IHP: Health Plan Operations Compensation Survey

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Please note:

  • Additional users may be added during checkout for USD 200 each per module/survey.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2020 results are available for purchase and will be delivered upon survey release (mid-August).

Survey Schedule

  • Questionnaire Distributed: February 28
  • Participation Deadline: May 1
  • Data Effective Date: April 1
  • Report Available: August

Position List & Sample Report

Position List

View the position list and descriptions included in this survey.

Sample Report

View a sample report of this survey for a glimpse at what’s included.

Participating Companies

View the participating companies in this survey.

2020 survey participation

2020 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.
  • IsOrderingSetYes
  • Ordering TypeSingleLevelMultiSelection
  • RegionUS
  • Sub TitleCultivate the workforce you need to excel in the current climate with a proactive rewards strategy
  • Short DescriptionSalary data for supervisory, professional, and nonexempt-type positions.

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