Canada Retail Compensation and Benefits Survey

The data that you want to get the talent that you need within an evolving industry

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Canada Retail Compensation and Benefits Survey SKU_7408
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With fewer brick and mortar locations, increase in online services, and supply chain challenges, rapid change has hit the retail industry hard. This is putting new pressure on employers when it comes to finding and keeping talent - the ones that lay the groundwork for your organization to thrive. Building your retail talent foundation begins with competitive pay and benefits, which starts with insightful and trusted market data.

Motivate and attract top talent based on data from the Canada Retail Compensation and Benefits Survey, which provides data for 564 jobs across numerous position families, including central administration, distribution, e-commerce, finance/accounting, and much more. See how your retail salaries compare to those of the competition across three core modules - apparel manufacturing, restaurant, or supermarket. Evaluate your retail pay rates and compensation strategy against all 118 organizations, or narrow the data by individual parameters such as industry sectors, company size, and location. Go beyond pay for your retail employees, with survey data on:

  • Short-term incentive amounts
  • Incentive eligibility
  • Total cash compensation
Do you have the market data to keep pace with the retail sector?

Participation open: March – April

Results publish: August


2019 results available

  • 109 positions published
  • CAD 1,150 – 6,000
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Sample report

Position list

  • Product Details
  • 2022 Survey Participation
  • Pricing / Buy Now
  • Participating Companies
  • 2019 Participation
  • Position List & Sample Report
  • 2018 Participation

Product Details

Survey Statistics

  • Positions Surveyed: 1,894
  • Positions Published: 564
  • Organizations: 118
  • Observations: 536,320

Based on data from the 2021 Canada Retail Compensation and Benefits Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Annual base salary
  • Benefits
  • Compensation practices
  • Hourly wage rate
  • Incentive eligibility
  • Organization data
  • Part-time/Full-time status
  • Sales incentive amounts
  • Salary ranges
  • Total cash compensation
  • Turnover
  • Wage planning

Data Analyzed

Industry Sector

  • Apparel, fashion, footwear and accessories
  • Convenience
  • Department stores
  • Electronics, entertainment, communications, office
  • Grocery, pharmacy, general merchandise
  • Home, hardware, building and garden supplies
  • Restaurants
  • Specialty stores
  • Wholesale distribution

Subsector

  • Apparel/Accessories – Combination Stores
  • Apparel/Accessories – Family
  • Apparel/Accessories – Infants/Children
  • Apparel/Accessories – Men
  • Apparel/Accessories – Women
  • Automotive dealers
  • Automotive parts and services
  • Books/Music/Video
  • Building supplies
  • Combination electronics, etc., stores
  • Combination gas/petro and convenience
  • Combination grocery, etc., stores
  • Combination specialty stores
  • Communications stores
  • Convenience combination gas/petro
  • Department stores
  • Drug stores, pharmacies, general merchandise
  • Electronics stores
  • Entertainment stores
  • Fine dining
  • Footwear/Shoes
  • Furniture and home furnishings stores
  • Garden supplies
  • Gas/Petro
  • General merchandise
  • Gifts/Novelties
  • Grocery store
  • Hardware
  • Home goods and products
  • Jewelry
  • Luxury
  • Office supply stores
  • Other home products
  • Other specialty stores
  • Quick service, fast food
  • Restaurant chains
  • Salon/Personal care products
  • Sporting goods/Hobby
  • Wholesale trade, durable goods
  • Wholesale trade, non-durable goods
  • Wholesale trade – other or combination

Geographic area

  • National
  • Regional/Provincial

Size

  • Gross sales/Revenue
  • Square footage

Scope of Responsibility

  • Number of stores managed
  • Sales volume managed
  • Square footage managed

This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN® , giving you access to the data through a variety of customizable parameters.

2022 Survey Participation

Data Submission Tools

Participate Online
Job matching booklet

Participation is open March 1 to May 13 with results available in September. All organizations with matching jobs are invited to participate using the links above.

What’s new in the 2022 survey?

  • Policy questions are now included, giving you a more holistic view of the total rewards package.
  • Data will be collected through Mercer Data Connector, an online platform for easy data importing, real-time data validation, and more.

Why become a participant?

With rapid movement in the market, having current, relevant salary data that reflects the changes is essential to establishing a sustainable pay strategy that protects your existing workforce and attracts new talent. As a participant, easily see how your pay aligns to the results so that you can:

  • Identify hot jobs that may require greater investment
  • Right-size pay across your organization
  • Address inequities within your workforce

As a participant, you’ll receive discounted pricing on the survey results.

Product Participant Non-Participant
2022 Canada Retail Compensation and Benefits Survey CAD 2,400 CAD 7,200

Want to learn more? Attend a live participation webinar or view a recorded session on-demand for more details on the submission process and the data collected. Find a webinar

Pricing

Product Participants Non-Participants
2021 Canada Retail Compensation and Benefits Survey CAD 2,200 CAD 6,600

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Canada Retail Compensation and Benefits Survey

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Participating Companies

View a list of the participating companies included in the 2020 Canada Retail Compensation and Benefits Survey here.

2019 Participation

2019 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.

Position List & Sample Report

Position List

View the position list and descriptions included in this HR compensation survey to optimize your ongoing compensation and benchmarking efforts.

Sample Report

View a sample report of this survey to see what’s included and learn how easy it is to streamline your salary benchmarking efforts.

2018 Participation

2018 survey participation opens soon! Participation for the 2018 Canada Retail Compensation and Benefits survey begins March 15. Please check back at that time to download your submission form. Survey participation is open to all organizations with matching jobs and is required to purchase results. As a survey participant you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events — attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Customized reports that compare your company data to your peers to help you easily determine your market position.
  • IsOrderingSetYes
  • Ordering TypeSingleLevelMultiSelection
  • RegionCA
  • Sub TitleThe data that you want to get the talent that you need within an evolving industry
  • Short DescriptionData to help your workforce strategy keep up.

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