Canada Retail Compensation and Benefits Survey

Data to help your workforce strategy keep up

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Canada Retail Compensation and Benefits Survey SKU_7408

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The retail industry is constantly changing. Innovation is changing how people shop while also shifting the roles and skills you need to continue meeting customer demands. Traditional retail roles are still critical in the buying cycle too. Finding the staff you need for all roles and keeping them in place is crucial.

Motivate and attract top talent with the Canada Retail Compensation and Benefits Survey. See where your company stacks up against the competition with survey data collected for 1,073 positions, including in-store visual merchandiser, e-commerce director, social media manager, and store manager. Benchmark your compensation strategy against all organizations, or narrow the data by:

  • Company size (gross sales/revenue and square footage)
  • Geographic location
  • Industry sectors and subsectors
  • Scope of responsibility (number of stores managed, sales volume managed, square footage managed)
Is your workforce strategy prepared to keep up with the retail industry?

Participation open: March – April

Results publish: August


2019 results available

  • 109 positions published
  • CAD 1,150 – 6,000
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Sample report

Position list

  • Product Details
  • Pricing / Buy Now
  • Schedule
  • Participating Companies
  • 2019 Participation
  • Position List & Sample Report
  • 2018 Participation

Product Details

Survey Statistics

  • Positions Surveyed: 1,073
  • Positions Published: 343
  • Organizations: 74
  • Observations: 370,619

Based on data from the 2019 Canada Retail Compensation and Benefits Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Annual base salary
  • Benefits
  • Compensation practices
  • Hourly wage rate
  • Incentive eligibility
  • Organization data
  • Part-time/Full-time status
  • Sales incentive amounts
  • Salary ranges
  • Total cash compensation
  • Turnover
  • Wage planning

Data Analyzed

Industry Sector

  • Apparel, fashion, footwear and accessories
  • Convenience
  • Department stores
  • Electronics, entertainment, communications, office
  • Grocery, pharmacy, general merchandise
  • Home, hardware, building and garden supplies
  • Restaurants
  • Specialty stores
  • Wholesale distribution

Subsector

  • Apparel/Accessories – Combination Stores
  • Apparel/Accessories – Family
  • Apparel/Accessories – Infants/Children
  • Apparel/Accessories – Men
  • Apparel/Accessories – Women
  • Automotive dealers
  • Automotive parts and services
  • Books/Music/Video
  • Building supplies
  • Combination electronics, etc., stores
  • Combination gas/petro and convenience
  • Combination grocery, etc., stores
  • Combination specialty stores
  • Communications stores
  • Convenience combination gas/petro
  • Department stores
  • Drug stores, pharmacies, general merchandise
  • Electronics stores
  • Entertainment stores
  • Fine dining
  • Footwear/Shoes
  • Furniture and home furnishings stores
  • Garden supplies
  • Gas/Petro
  • General merchandise
  • Gifts/Novelties
  • Grocery store
  • Hardware
  • Home goods and products
  • Jewelry
  • Luxury
  • Office supply stores
  • Other home products
  • Other specialty stores
  • Quick service, fast food
  • Restaurant chains
  • Salon/Personal care products
  • Sporting goods/Hobby
  • Wholesale trade, durable goods
  • Wholesale trade, non-durable goods
  • Wholesale trade – other or combination

Geographic area

  • National
  • Regional/Provincial

Size

  • Gross sales/Revenue
  • Square footage

Scope of Responsibility

  • Number of stores managed
  • Sales volume managed
  • Square footage managed

Interested in restaurant compensation and policy data? Check out the Restaurant module of the Canada Retail Compensation and Benefits Survey to optimize your workforce strategy. 

This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters.

Pricing

Product Participants Non-Participants
2019 Canada Retail Compensation and Benefits Survey CAD 2,000 CAD 6,000
2019 Canada Retail Compensation and Benefits Survey – Restaurant Industry CAD 1,150 CAD 3,450
2019 Canada Retail Compensation and Benefits Survey + Restaurant Industry Bundle CAD 2,800 CAD 8,400

 

 

 

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Canada Retail Compensation and Benefits Survey

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Schedule

  • Participation Opens: March 15
  • Participation Deadline: April 26
  • Date Effective: April 1
  • Report Available: August

Participating Companies

  • ADIDAS CANADA LIMITED
  • APPLE CANADA, INC.
  • BELL CANADA - BELL MOBILITY, INC.
  • BEST BUY CANADA, LTD.
  • BESTSELLER WHOLESALE CANADA INC.
  • BULK BARN FOODS LIMITED
  • CAA SOUTH CENTRAL ONTARIO
  • CALGARY CO-OPERATIVE ASSOCIATION LIMITED
  • CANADA GOOSE, INC.
  • CANADIAN TIRE CORPORATION, LIMITED
  • CANADIAN TIRE CORPORATION, LIMITED - CANADIAN TIRE FINANCIAL SERVICES LIMITED
  • CANADIAN TIRE CORPORATION, LIMITED - FGL SPORTS, LTD.
  • CANADIAN TIRE CORPORATION, LIMITED - MARK’S WORK WEARHOUSE, LTD.
  • CHIPOTLE MEXICAN GRILL, INC.
  • CINEPLEX ENTERTAINMENT LP
  • CONSTELLATION BRANDS, INC. (CANADA)
  • COSTCO WHOLESALE CANADA, LTD.
  • DAVIDS TEA, INC.
  • DECKERS OUTDOOR CANADA ULC
  • ESTEE LAUDER COSMETICS, LTD. (CANADA)
  • FAIRMONT RAFFLES HOTELS INTERNATIONAL - FAIRMONT STORES
  • FEDEX OFFICE CANADA LIMITED
  • GAP, INC.
  • GNC HOLDINGS, INC.
  • GOLF TOWN CANADA, INC.
  • GROUPE DYNAMITE, INC.
  • H&M HENNES & MAURITZ, INC.
  • HARRY ROSEN, INC.
  • HARRY ROSEN, INC. - EXECUTIVE
  • HOLT RENFREW & CO., LTD.
  • HUDSON'S BAY COMPANY
  • HUDSON'S BAY COMPANY - HOME OUTFITTERS
  • HUDSON'S BAY COMPANY - HUDSON'S BAY
  • ICEBREAKER MERINO CLOTHING INC.
  • IKEA CANADA
  • INDIGO BOOKS & MUSIC, INC.
  • J. CREW CANADA
  • KATZ GROUP CANADA, LTD. - REXALL PHARMA PLUS
  • KIT AND ACE DESIGNS, INC.
  • L BRANDS, INC. - BATH & BODY WORKS (CANADA)
  • L BRANDS, INC. - LA SENZA
  • L BRANDS, INC. - VICTORIA'S SECRET (CANADA)
  • LEE VALLEY TOOLS, LTD.
  • LEVI STRAUSS & CO. CANADA, INC.
  • LIQUOR CONTROL BOARD OF ONTARIO (LCBO)
  • LOBLAW COMPANIES LIMITED
  • LOBLAW COMPANIES LIMITED - JOE FRESH
  • LOBLAW COMPANIES LIMITED - SHOPPERS DRUG MART
  • LONGO BROTHERS FRUIT MARKETS, INC.
  • LOWE'S COMPANIES CANADA, ULC
  • LULULEMON ATHLETICA INC.
  • MCDONALD'S RESTAURANTS OF CANADA LIMITED
  • METRO, INC. - METRO ONTARIO, INC.
  • MICHAEL HILL INTERNATIONAL, LTD.
  • MICHAELS STORES, INC. (CANADA)
  • MOOSE JAW CO-OPERATIVE ASSOCIATION LTD
  • MOTHERHOOD OR DESTINATION MATERNITY
  • MOUNTAIN EQUIPMENT CO-OPERATIVE
  • NORDSTROM, INC.
  • PAYLESS SHOESOURCE CANADA, INC.
  • PET VALU CANADA, INC.
  • PETSMART, INC.
  • PIER 1 IMPORTS, INC. (CANADA)
  • PVH CANADA, INC. (CANADA)
  • RED APPLE STORES, INC.
  • RED LOBSTER CANADA INC.
  • REITMANS CANADA, LTD.
  • ROGERS COMMUNICATIONS, INC.
  • SAIL PLEIN AIR INC.
  • SEPHORA BEAUTY CANADA, INC.
  • SHERWOOD CO-OP
  • SLEEP COUNTRY CANADA
  • SOBEYS, INC.
  • STAPLES CANADA, INC.
  • STARBUCKS COFFEE CANADA, INC.
  • TALBOTS CANADA CORPORATION
  • TELUS MOBILITY
  • THE BEER STORE
  • THE BRICK LTD.
  • THE HOME DEPOT CANADA
  • THE SOURCE (BELL) ELECTRONICS, INC.
  • THE WALT DISNEY COMPANY - DISNEY CONSUMER PRODUCTS
  • TJX CANADA
  • TOWN SHOES LIMITED
  • TSC STORES L.P.
  • UNITED FARMERS OF ALBERTA CO-OPERATIVE LIMITED
  • VALUE VILLAGE STORES, LTD.
  • WALMART CANADA CORP.
  • WHOLE FOODS MARKET, INC.

2019 Participation

2019 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.

Position List & Sample Report

Position List

View the position list and descriptions included in this HR compensation survey to optimize your ongoing compensation and benchmarking efforts.

Sample Report

View a sample report of this survey to see what’s included and learn how easy it is to streamline your salary benchmarking efforts.

2018 Participation

2018 survey participation opens soon! Participation for the 2018 Canada Retail Compensation and Benefits survey begins March 15. Please check back at that time to download your submission form. Survey participation is open to all organizations with matching jobs and is required to purchase results. As a survey participant you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events — attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Customized reports that compare your company data to your peers to help you easily determine your market position.
  • IsOrderingSetYes
  • Ordering TypeSingleLevelMultiSelection
  • RegionCA
  • Sub TitleData to help your workforce strategy keep up
  • Short DescriptionData to help your workforce strategy keep up.

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