Canada Mercer Turnover Survey

A robust employee retention strategy starts with key insights

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Mercer Turnover Survey – Employee Separations image

As an HR professional, you know that managing employee turnover is essential to the short- and long-term success of your organization. While some turnover may be beneficial by way of revitalizing or fine-tuning your workforce, it can also bring about unexpected interruption to ongoing projects, succession planning setbacks, and costly recruiting cycles. Understanding turnover rate norms and where your organization’s metrics may not align to the market is a good way to start optimizing your talent management strategies to ensure retention of critical employees and skills.

Optimize your current and future strategies with the Canada Mercer Turnover Survey. Using data on voluntary turnover, involuntary turnover, and retirement turnover statistics, compare your organization against your competitors. Identify turnover rates across numerous skill levels. Benchmark your talent strategy against all organizations, or narrow the data by:

  • Industry
  • Region
  • Employee group
  • Job function
Are you ready to minimize your company’s turnover?
  • Product Details
  • 2021 survey participation
  • Pricing / Buy Now
  • Schedule

Product Details

Survey Statistics

  • # Organizations: 70

Based on data from the 2019 Canada Mercer Turnover Survey.

Data Collected

  • Involuntary Turnover
  • Retirement Separations
  • Voluntary Turnover

Data Analyzed


  • Banking/Financial Services
  • Chemicals
  • Consumer Goods
  • Energy
  • High Tech
  • Insurance/Reinsurance
  • Life Sciences
  • Logistics
  • Mining & Metals
  • Other Manufacturing
  • Other Non-Manufacturing
  • Retail & Wholesale
  • Services (Non-Financial)
  • Transportation Equipment


  • Atlantic Canada
  • Greater Calgary
  • Greater Edmonton
  • Greater Montreal
  • Greater Toronto
  • Greater Vancouver
  • Manitoba
  • National Capital Region
  • Other Alberta
  • Other British Columbia
  • Other Ontario
  • Other Quebec
  • Saskatchewan

Employee Group

  • Executive
  • Management
  • Para-professional
  • Professional

Job Function

  • Contact Center/Customer Service
  • Engineering
  • Finance, Accounting, and Legal
  • Human Resources
  • Information Technology
  • Manufacturing and Operations
  • Marketing & Communication
  • Sales
  • Other

Want to understand turnover trends in the US too? Access the US Mercer Turnover Survey for key insights on turnover by type, industry, and employee group in the US.

Survey results are delivered in a published PDF format to your account under My Downloads.

2021 survey participation

Data Submission Tools

Participate Online

Survey participation is open to all organizations. To participate in this survey, simply click the 'participate online ' link above and follow the steps provided. Rest assured that the importance of your data security is not taken lightly at Mercer, so we take the utmost precautions to protect it.

What's new in 2021

Data for this survey will be collected through Mercer Data Connector, an innovative online platform created to simplify the participation process with easy data importing, real-time data validation, and more.

Why should you participate?

  • Identify areas of focus within your company where turnover rates are out of alignment with the broader market.
  • Secure a significant discount on survey results.

2021 survey schedule

  • Participation opens: March 1
  • Participation closes: May 28
  • Results available: November

Note: we will not extend participation past the close date. Please contact us to learn more about our participation services to ensure you meet the deadline.

Participation Webinar

Attend a participation webinar or recording to better understand the submission process and the survey data that is collected.

Canada Webinars & Events

2021 survey pricing

Product Participant Non-Participant
Canada Mercer Turnover Survey CAD $200 N/A


Product Participant Non-Participant
2019 Canada Mercer Turnover Survey CAD 455 CAD 1,365

Buy Now

Canada Mercer Turnover Survey

A robust employee retention strategy starts with key insights

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  • Participation Opens: March 1, 2021
  • Participation Deadline: May 28, 2021
  • Report Available: November, 2021

Please note: This survey was not conducted in 2020. Next survey release date is planned for 2021. 

  • ContentA robust employee retention strategy starts with key insights
  • IsOrderingSetYes
  • Ordering TypeSingleLevelMultiSelection
  • RegionCA
  • Sub TitleA robust employee retention strategy starts with key insights
  • Short DescriptionOptimize your current and future strategies with the Canada Mercer Turnover Survey.

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