Canada Retail Compensation and Benefits Survey – Restaurant Industry

Salary data to position your restaurant for the future


Canada Retail Compensation and Benefits Survey – Restaurant Industry SKU_8815
Sales promotion image Sales promotion image

A lot has changed and yet, making customers happy remains the priority for restaurants. Offering contact-less delivery, curbside pick up options, and online ordering and reservations, all require the right employees. And, with compensation budgets tight, you have to make sure your strategy supports your long-term goals. With the right market data, keep and attract top talent, so that your restaurant is ready for the future.

The restaurant module of the Canada Retail Compensation and Benefits Survey provides compensation and practices data across 89 restaurant industry jobs. Gauge how your talent strategy stacks up to the market with compensation data on base salary, full-time/part-time status, overtime pay eligibility, and much more. Enhance organizational strength with policies and practices data. Analyze the data by geographic location or subsector — fine dining, restaurant chains, quick service, and fast food — across the following position families:

  • Restaurant/Field operations
  • Restaurant management
  • Quality

Current, reliable data
In light of the economic and workforce changes brought on by the COVID-19 pandemic, Mercer conducted a “data refresh” in September to address any market movement that occurred after the initial survey participation period. You will receive the results of the refresh free with your purchase.

This added step to ensure you have access to the most current, reliable data means you can move forward confidently with your pay decisions knowing that your data accurately reflect the market.

Do you have the market data to rethink your compensation strategy?

Participation open: N/A

Results publish: N/A


2020 results available

  • 5 positions published
  • CAD 1,175 – 3,525
Buy now!

Sample report

Position list

  • Product Details
  • Schedule
  • Participating Companies
  • Position List & Sample Report
  • 2018 Participation
  • 2019 Participation

Product Details

Survey Statistics

  • # Positions Surveyed: 89
  • # Positions Published: 5
  • # Organizations: 12
  • # Incumbents: 62,558

Based on data from the 2020 Canada Retail Compensation and Benefits Survey – Restaurant Industry. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base salary
  • Full-time/Part-time status
  • LTI eligibility and plan type
  • Number of restaurants managed
  • Overtime pay eligibility
  • Restaurant sales volume
  • Salary range
  • Scheduled hours per week
  • STI eligibility and amounts
  • Union status
  • Years in organization and years in position
  • Policies and Practices

  • Acting pay
  • Associate relocation
  • Benefit plan eligibility
  • Drug plan co-payments
  • Employee uniforms
  • HR staffing ratios
  • Maternity leave
  • On call and call-in pay
  • Overtime, shift operations
  • Recognition practices
  • Salary increases
  • Salary structures
  • Short-term disability
  • Sick days, vacation, holidays
  • Signing bonus
  • Telecommuting, flex hours
  • Turnover
  • Variable pay practices
  • Work hours
  • Data Analyzed

    Sub-sector
    • Fine dining
    • Quick service and fast food
    • Restaurant chains
    Geographic area
    • City
    • National
    • Regional/Provincial

    Position Families Analyzed

    • Quality
    • Restaurant management
    • Restaurant/Field operations

    This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN® , giving you access to the data through a variety of customizable parameters.

    Schedule

    • Participation open: March 1
    • Participation deadline: May 28
    • Date Effective: April 1
    • Results publish: August

    Please note: This survey is being discontinued in 2021.

    Explore retail industry solutions across Canada, to further enhance your compensation strategy. 

    Participating Companies

    • CHIPOTLE MEXICAN GRILL, INC.
    • CINEPLEX ENTERTAINMENT LP
    • HOLT RENFREW & CO., LTD.
    • IKEA CANADA
    • LONGO BROTHERS FRUIT MARKETS, INC.
    • MCDONALD'S RESTAURANTS OF CANADA LIMITED
    • NORDSTROM, INC.
    • RED LOBSTER CANADA INC.
    • SERVICE INSPIRED RESTAURANTS CORP.
    • SOBEYS, INC.
    • STARBUCKS COFFEE CANADA, INC.
    • WHOLE FOODS MARKET, INC.

    Position List & Sample Report

    Position List
    View the position list and descriptions included in this HR compensation survey to optimize your ongoing compensation and benchmarking efforts. 

    Sample Report
    View a sample report of this survey to see what’s included and learn how easy it is to streamline your salary benchmarking efforts.

    2018 Participation

    2018 survey participation opens soon! Participation for the 2018 Canada Retail Compensation and Benefits Survey – Restaurant Industry survey begins March 15. Please check back at that time to download your submission form. Survey participation is open to all organizations with matching jobs and is required to purchase results. As a survey participant you do receive key benefits:

    • A discount on survey results!
    • An exclusive invitation to survey events — attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
    • Customized reports that compare your company data to your peers to help you easily determine your market position.

    2019 Participation

    2019 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

    • A discount on survey results!
    • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
    • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.
    • IsOrderingSetNo
    • Ordering TypeSingleLevelMultiSelection
    • Enable ParticipationNo
    • RegionCA
    • Sub TitleSalary data to position your restaurant for the future
    • Short DescriptionCompensation data to reward top talent.

    You may also be interested in: