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Canada FSS: Financial Services Suite

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[[CA Participation CSS]]

The Canadian financial services and banking industry is constantly evolving. Staying up-to-date with the latest trends in order to assist clients in making informed financial decisions and effectively providing personalized financial insights is critical to organizational success. Having the right employees is key.

Harness the reliable market data within the Canada FSS: Financial Services Suite to better understand how to attract and retain the employees your financial institution needs. Develop a flexible and scalable compensation strategy using salary data for 74 positions found within Canadian financial services and banking companies.

[[CA Participation CSS]]

The Canadian financial services and banking industry is constantly evolving. Staying up-to-date with the latest trends in order to assist clients in making informed financial decisions and effectively providing personalized financial insights is critical to organizational success. Having the right employees is key.

Harness the reliable market data within the Canada FSS: Financial Services Suite to better understand how to attract and retain the employees your financial institution needs. Develop a flexible and scalable compensation strategy using salary data for 74 positions found within Canadian financial services and banking companies.

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Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates.

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  • IsOrderingSetYes
  • Ordering TypeWIN
  • Enable ParticipationYes
  • Participation Start Date03/02/2026
  • Participation End Date05/04/2026
  • RegionCA
  • Sub TitleBetter understand how to attract and retain the employees your financial institution needs for success
  • Short DescriptionBetter understand how to attract and retain the employees your financial institution needs for success
  • Enable WidgetsYes
  • widget1Publish Date ~ September 2025
  • widget2Positions published ~ 74
  • widget3Organizations ~ 54
  • widget4Observations ~ 28,017
  • Enable Home Page DisplayCA
  • EnableHomePageWithDisplayOrderCA~7

Product Highlights

Survey Modules

# of positions published

# of organizations

Participant Price/

Non-Participant Price

Commercial Banking

304

352

$1,900 - $5,700

Consumer Finance

122

245

$1,900 - $5,700

Financial Operations

128

319

$1,900 - $5,700

Financial Technology

705

326

$2,500 - $7,500

Insurance

179

304

$1,900 - $5,700

Retail Banking

89

194

$1,900 - $5,700

Wealth Management

48

131

$1,900 - $5,700

Position Families Analyzed

  • Customer Service & Contact Center Operations
  • Quality Management
  • Finance
  • Sales, Marketing, & Project Management

Sub-Families Analyzed

  • Business Process/Service Quality
  • Credit & Collections
  • Customer Service
  • Product Marketing & Management
  • Sales Operations/Administration
  • Contact Center Operations & Training
  • Customer Relationship Management, Issue Resolution & Account Activation
  • Customer Service & Contact Center Operations Leadership
  • Remote/Telesales & Account Management
  • Sales Training

Download the list of positions included in this survey along with the position descriptions.

  • Base Pay
  • Organization Data
  • Sales Incentive Eligibility and Amounts
  • Short-term Incentive Eligibility and Amounts
  • Long-term Incentives
  • Pay Range Minimums and Maximums
  • Sales Incentive Targets
  • Short-term Incentive Thresholds, Targets, and Maximums

Industry

  • Banking/Financial Services
  • Other Non-Manufacturing
  • Insurance/Reinsurance
  • Services (Non-financial)

Career Streams

  • Executive
  • Professional
  • Management
  • Para-Professional

Geography

  • National
  • Regional
  • Metropolitan

Product Highlights

Survey Modules

# of positions published

# of organizations

Participant Price/

Non-Participant Price

Commercial Banking

304

352

$1,900 - $5,700

Consumer Finance

122

245

$1,900 - $5,700

Financial Operations

128

319

$1,900 - $5,700

Financial Technology

705

326

$2,500 - $7,500

Insurance

179

304

$1,900 - $5,700

Retail Banking

89

194

$1,900 - $5,700

Wealth Management

48

131

$1,900 - $5,700

Position Families Analyzed

  • Customer Service & Contact Center Operations
  • Quality Management
  • Finance
  • Sales, Marketing, & Project Management

Sub-Families Analyzed

  • Business Process/Service Quality
  • Credit & Collections
  • Customer Service
  • Product Marketing & Management
  • Sales Operations/Administration
  • Contact Center Operations & Training
  • Customer Relationship Management, Issue Resolution & Account Activation
  • Customer Service & Contact Center Operations Leadership
  • Remote/Telesales & Account Management
  • Sales Training

Download the list of positions included in this survey along with the position descriptions.

  • Base Pay
  • Organization Data
  • Sales Incentive Eligibility and Amounts
  • Short-term Incentive Eligibility and Amounts
  • Long-term Incentives
  • Pay Range Minimums and Maximums
  • Sales Incentive Targets
  • Short-term Incentive Thresholds, Targets, and Maximums

Industry

  • Banking/Financial Services
  • Other Non-Manufacturing
  • Insurance/Reinsurance
  • Services (Non-financial)

Career Streams

  • Executive
  • Professional
  • Management
  • Para-Professional

Geography

  • National
  • Regional
  • Metropolitan
Participation
PARTICIPATION CLOSED

Participating in the survey

You tell us what’s happening in your organization – from what you pay to how you pay – for your positions and we’ll give you a discount on the results. Survey participation is open to all organizations with matching jobs. Missed this year’s participation window? Contact us to learn how you can participate in the next edition.

Participation Window

Opens: 03/02/2026

Closes: 05/04/2026

Learn more about participation

Frequently Asked Questions You can manage FAQs in Maintenance > Product Management > Products FAQs

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