Contact Us

Africa / Middle East

Africa

mercerafricamarketing@mercer.com

Middle East

mercermiddleeast@mercer.com

Asia

China

Service Center: +86 400 600 5599
hrsolutions.ap@mercer.com

Japan

+81 3 5354 1426
hrsolutions.ap@mercer.com

+81 3 6775 6523
trs.japan@mercer.com

Singapore

Technical Support: +65 6398 2323
Product Information: +65 6398 2800
hrsolutions.ap@mercer.com

Australia / NZ

Auckland

0500 645 186
+64 9 984 3500 (International)
customerservice@mercer.com

Sydney

1800 645 186
+61 2 8864 6800 (International)
customerservice@mercer.com

Europe

Warsaw

+48 22 434 5383
client.support.international@mercer.com

 

North America

Customer Service

1-866-605-1031

Software Helpdesk

1-800-866-7474
surveys@mercer.com

Return Policy
Returns must be received within 30 days of notification of product availability. Mercer will provide a refund of fees paid for product(s) that have not been accessed. No fees will be refunded for accessed products or products returned past 30 days of notification of product availability.