When will I receive my data?

Customers with an account It may take up to 48 hours before the data is accessible in Mercer WIN. You will be notified via email when the data is available. New customers without an account It may take up to 72 hours to gain access to this dataset through Mercer WIN. Once your Mercer WIN account is created, your access link will be sent to your email.

How will I receive the data?

Once you submit an online order, our team will get to work right away to validate your purchase and grant access to the dataset. For new users, it may take us longer to verify your information and set up your new account.

How does Mercer ensure anonymity and maintain data integrity?

Mercer conducts surveys for its clients to support pro-competitive benchmarking of employee compensation and benefits. We provide this information to enable clients’ independent decision making in this area. Mercer recognizes that competition laws prohibit collusion in the labour market, and Mercer takes a series of steps in collecting, analyzing, and disseminating this data to prevent its misuse. These steps include a requirement of at least four separate data sources, anonymization of those data sources, aggregation of compensation data, and the use of historic, not forward-looking, compensation figures. Mercer further insists that this survey not be used to facilitate improper exchanges or agreements among competitors.

Canada Hotel Industry Compensation Survey

Product Details

Thanks to amenities like interactive customer service experiences and intuitive in-room technology, the hotel industry is changing. Catering to the diverse wants and needs of your customer base requires the right employees. Attracting and retaining top talent through competitive compensation can deliver on these expectations and lead your organization to success.

Compare your hotel management salary plans against your competition with the Canada Hotel Industry Compensation Survey. With hotel market data collected for 64 positions across Canada, learn exactly what to pay your employees. Analyze the hotel survey data by:

Base pay
Incentive amounts
Incentive targets and maximums
Pay range midpoints
Service charges
Total cash

View a list of participating companies in The Canada Hotel Compensations Survey here.

Your data will be delivered in Mercer WIN®, an online delivery platform that gives you access to the data through a variety of customizable parameters. In just a few clicks, you can:

Benchmark compensation for traditional jobs and hybrid jobs
Compare your compensation strategy to a specific set of peers or competitors
Set metrics exactly as you want them
Benchmark off cycle
Identify the six most common skills associated with a role
Download .xls data files for easy importing into your comp management system

Your survey purchase includes access for up to three (3) users at your company. Additional users can be added during checkout.

*Member/Participant:
Survey participation is open to all organizations with matching jobs and is required to purchase full results. Membership application is no longer required for Canadian hotel organizations to participate in the Canada Hotel Industry Compensation Survey.

Please contact HICS.Team@mercer.com to inquire about becoming a member/participant.

Base pay
Incentive amounts
Incentive targets and maximums
Pay range midpoints
Service charges
Total cash

View a list of participating companies in The Canada Hotel Compensations Survey here.

Your data will be delivered in Mercer WIN®, an online delivery platform that gives you access to the data through a variety of customizable parameters. In just a few clicks, you can:

Benchmark compensation for traditional jobs and hybrid jobs
Compare your compensation strategy to a specific set of peers or competitors
Set metrics exactly as you want them
Benchmark off cycle
Identify the six most common skills associated with a role
Download .xls data files for easy importing into your comp management system

Your survey purchase includes access for up to three (3) users at your company. Additional users can be added during checkout.

Please contact HICS.Team@mercer.com to inquire about becoming a member/participant.

Please select your participation status

2026 Participant/C$

Your order includes access for 3 users to Mercer WIN^®

Do you need additional users? How many?

Total

Add to Cart

Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates.

Please contact us if you have any questions.

IsOrderingSetYes
Ordering TypeWIN
Enable ParticipationYes
Participation Start Date04/01/2025
Participation End Date05/16/2025
RegionCA
Sub TitleCompare your hotel management salary plans against your competition
CounterPart_SKUSKU_7410
Enable WidgetsYes
widget1Publish Date ~ August 2026
widget2Positions Published ~ 64
widget3Organizations ~ 14
widget4Observations ~ 3,506
Enable Home Page DisplayCA
EnableHomePageWithDisplayOrderCA~1

Product Highlights

Position Families

Hotel Property

Download the list of positions included in this survey along with the position descriptions.

Base Pay
Incentive Amounts
Incentive Targets and Maximums

Pay Range Midpoints
Service Charges
Total Cash

Industry

Hospitality

Geographic Area

Metropolitan

National

Size

Catering Revenue
Food and Beverage Revenue
Numbers of Rooms

Restaurant Revenue
Revenue

Product Highlights

Position Families

Hotel Property

Download the list of positions included in this survey along with the position descriptions.

Base Pay
Incentive Amounts
Incentive Targets and Maximums

Pay Range Midpoints
Service Charges
Total Cash

Industry

Hospitality

Geographic Area

Metropolitan

National

Size

Catering Revenue
Food and Beverage Revenue
Numbers of Rooms

Restaurant Revenue
Revenue

PARTICIPATION CLOSED

Participating in the survey

Participating in the Survey

You tell us what’s happening in your organization – from what you pay to how you pay – for your positions and we’ll give you a discount on the results. Survey participation is open to all organizations with matching jobs. Missed this year's participation window? Contact us to learn how you can participate in the next edition.

Participation Window

Opens: 04/01/2025

Closes: 05/16/2025

Learn more about participation

Canada Hotel Industry Compensation Survey

SINGLELEVELMULTISELECTION