Canada Retail Compensation and Benefits Survey

The data that you want to get the talent that you need within an evolving industry

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Canada Retail Compensation and Benefits Survey SKU_7408
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With fewer brick and mortar locations, increase in online services, and supply chain challenges, rapid change has hit the retail industry hard. This is putting new pressure on employers when it comes to finding and keeping talent - the ones that lay the groundwork for your organization to thrive. Building your retail talent foundation begins with competitive pay and benefits, which starts with insightful and trusted market data.

Motivate and attract top talent based on data from the Canada Retail Compensation and Benefits Survey, which provides data for 514 jobs across numerous position families, including central administration, distribution, e-commerce, finance/accounting, and much more. Evaluate your retail pay rates and compensation strategy against all 143 organizations, or narrow the data by individual parameters such as industry sectors, company size, and location. Go beyond pay for your retail employees, with survey data on:

  • Short-term incentive amounts
  • Incentive eligibility
  • Total cash compensation
Do you have the market data to keep pace with the retail sector?

Participation open: March – April

Data effective: April 1

Results publish: August

2023 results available

  • 514 positions published
  • CAD 2,600 - 7,800
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Sample report

Position list

  • Product Details
  • Pricing / Buy Now
  • Participating Companies
  • Position List & Sample Report
  • 2023 Survey Participation

Product Details

Survey Statistics

  • Positions Surveyed: 1,888
  • Positions Published: 514
  • Organizations: 143
  • Observations: 521,643

Based on data from the 2023 Canada Retail Compensation and Benefits Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Annual base salary
  • Benefits
  • Compensation practices
  • Hourly wage rate
  • Incentive eligibility
  • Organization data
  • Part-time/Full-time status
  • Salary ranges
  • Sales incentive amounts
  • Total cash compensation
  • Turnover
  • Wage planning

Data Analyzed

Industry Sector

  • Apparel, fashion, footwear and accessories
  • Convenience
  • Department stores
  • Electronics, entertainment, communications, office
  • Grocery, pharmacy, general merchandise
  • Home, hardware, building and garden supplies
  • Restaurants
  • Specialty stores
  • Wholesale distribution


  • Apparel/Accessories – Combination Stores
  • Apparel/Accessories – Family
  • Apparel/Accessories – Infants/Children
  • Apparel/Accessories – Men
  • Apparel/Accessories – Women
  • Automotive dealers
  • Automotive parts and services
  • Books/Music/Video
  • Building supplies
  • Combination electronics, etc., stores
  • Combination gas/petro and convenience
  • Combination grocery, etc., stores
  • Combination specialty stores
  • Communications stores
  • Convenience combination gas/petro
  • Department stores
  • Drug stores, pharmacies, general merchandise
  • Electronics stores
  • Entertainment stores
  • Fine dining
  • Footwear/Shoes
  • Furniture and home furnishings stores
  • Garden supplies
  • Gas/Petro
  • General merchandise
  • Gifts/Novelties
  • Grocery store
  • Hardware
  • Home goods and products
  • Jewelry
  • Luxury
  • Office supply stores
  • Other home products
  • Other specialty stores
  • Quick service, fast food
  • Restaurant chains
  • Salon/Personal care products
  • Sporting goods/Hobby
  • Wholesale trade – other or combination
  • Wholesale trade, durable goods
  • Wholesale trade, non-durable goods
Geographic area


  • National
  • Regional/Provincial


  • Gross sales/Revenue
  • Square footage
Scope of Responsibility


  • Number of stores managed
  • Sales volume managed
  • Square footage managed

Position Families Analyzed

  • Administration, Facilities & Secretarial
  • Communications & Corporate Affairs
  • Construction
  • Creative & Design
  • Customer Service & Contact Center Operations
  • Finance
  • General Management
  • Healthcare/Pharmacy Services
  • Hospitality (Food Service & Lodging)
  • Human Resources
  • IT, Telecom & Internet
  • Legal, Compliance & Audit
  • Production & Skilled Trades
  • Project/Program Management
  • Real Estate Management, Property Development & Investment
  • Retail
  • Sales, Marketing & Product Management
  • Supply Chain
  • Transportation Services

This survey is powered by Mercer Job Library. View Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters. Your survey purchase includes access for three (3) Mercer WIN® users. If you need additional users, they can be added during checkout.


Product Participants Non-Participants
2023 Canada Retail Compensation and Benefits Survey CAD 2,600 CAD 7,800

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Canada Retail Compensation and Benefits Survey

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Additional buying options are available. Call us to learn how you can qualify for additional discounts. 

Please note:

  • Survey purchase includes access for three (3) users. Additional users may be added during checkout for CAD 220 each per module/survey for participants and CAD 660 each per module/survey for non-participants.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2023 results are now available for purchase.

Participating Companies

View a list of the participating Canadian retail companies here.

Position List & Sample Report

Position List

View the position list and descriptions included in this Canada retail industry survey to optimize your ongoing compensation and benchmarking efforts.

Sample Report

View a sample report of this survey to see what’s included in this survey.

2023 Survey Participation

2023 survey participation is now closed. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. Survey participation is open to all organizations and is not required to purchase results.

Key Dates:

  • Participation opens March 1, 2023
  • Participation closes May 4, 2023

Why should you participate?

  • Align your pay to the market
  • Maximize your budget by making informed decisions to ensure you are not overpaying or underpaying
  • Secure a significant discount on survey results
  • Receive invitations to exclusive participant-only events

Product Participant Non-Participant
2023 Canada Retail Compensation and Benefits Survey CAD 2,600 CAD 7,800

To learn more about how you can become a participant, please contact us.

  • IsOrderingSetYes
  • Ordering TypeWIN
  • Enable ParticipationYes
  • Participation Start Date03/01/2023
  • Participation End Date05/04/2023
  • RegionCA
  • Sub TitleThe data that you want to get the talent that you need within an evolving industry
  • Short DescriptionData to help your workforce strategy keep up.
  • CounterPart_SKUSKU_7479

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