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Canada Retail Compensation and Benefits Survey

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With fewer brick and mortar locations, increase in online services, and supply chain challenges, rapid change has hit the retail industry hard. This is putting new pressure on employers when it comes to finding and keeping talent - the ones that lay the groundwork for your organization to thrive. Building your retail talent foundation begins with competitive pay and benefits, which starts with insightful and trusted market data.

Motivate and attract top talent based on data from the Canada Retail Compensation and Benefits Survey, which provides data for nearly 600 jobs across numerous position families, including central administration, distribution, e-commerce, finance/accounting, and much more. Evaluate your retail pay rates and compensation strategy against all 158 organizations, or narrow the data by individual parameters such as industry sectors, company size, and location. Go beyond pay for your retail employees, with survey data on:

  • Short-term incentive amounts
  • Incentive eligibility
  • Total cash compensation

Sales promotion image Sales promotion image

With fewer brick and mortar locations, increase in online services, and supply chain challenges, rapid change has hit the retail industry hard. This is putting new pressure on employers when it comes to finding and keeping talent - the ones that lay the groundwork for your organization to thrive. Building your retail talent foundation begins with competitive pay and benefits, which starts with insightful and trusted market data.

Motivate and attract top talent based on data from the Canada Retail Compensation and Benefits Survey, which provides data for nearly 600 jobs across numerous position families, including central administration, distribution, e-commerce, finance/accounting, and much more. Evaluate your retail pay rates and compensation strategy against all 158 organizations, or narrow the data by individual parameters such as industry sectors, company size, and location. Go beyond pay for your retail employees, with survey data on:

  • Short-term incentive amounts
  • Incentive eligibility
  • Total cash compensation
SINGLELEVELMULTISELECTION

Please select your participation status

Total

Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates.

Please contact us if you have any questions.

  • IsOrderingSetYes
  • Ordering TypeWIN
  • Enable ParticipationYes
  • Participation Start Date03/02/2026
  • Participation End Date05/04/2026
  • RegionCA
  • Sub TitleThe data that you want to get the talent that you need within an evolving industry
  • Short DescriptionData to help your workforce strategy keep up.
  • CounterPart_SKUSKU_7479
  • Enable WidgetsYes
  • widget1Publish Date ~ September 2025
  • widget2Positions Published ~ 598
  • widget3Organizations ~ 158
  • widget4Observations ~ 491,857
  • Enable Home Page DisplayCA
  • EnableHomePageWithDisplayOrderCA~5

Product Highlights

  • Administration, Facilities & Secretarial
  • Communications & Corporate Affairs
  • Construction
  • Creative & Design
  • Customer Service & Contact Center Operations
  • Finance
  • General Management
  • Healthcare/Pharmacy Services
  • Hospitality (Food Service & Lodging)
  • Human Resources
  • IT, Telecom & Internet
  • Legal, Compliance & Audit
  • Production & Skilled Trades
  • Project/Program Management
  • Real Estate Management, Property Development & Investment
  • Retail
  • Sales, Marketing & Product Management
  • Supply Chain
  • Transportation Services

Download the list of positions included in this survey along with the position descriptions.

  • Annual base salary
  • Benefits
  • Compensation practices
  • Hourly wage rate
  • Incentive eligibility
  • Organization data
  • Part-time/Full-time status
  • Salary ranges
  • Sales incentive amounts
  • Total cash compensation
  • Turnover
  • Wage planning

Industry Sector

  • Apparel, fashion, footwear and accessories
  • Convenience
  • Department stores
  • Electronics, entertainment, communications, office
  • Grocery, pharmacy, general merchandise
  • Home, hardware, building and garden supplies
  • Restaurants
  • Specialty stores
  • Wholesale distribution

Subsector

  • Apparel/Accessories – Combination Stores
  • Apparel/Accessories – Family
  • Apparel/Accessories – Infants/Children
  • Apparel/Accessories – Men
  • Apparel/Accessories – Women
  • Automotive dealers
  • Automotive parts and services
  • Books/Music/Video
  • Building supplies
  • Combination electronics, etc., stores
  • Combination gas/petro and convenience
  • Combination grocery, etc., stores
  • Combination specialty stores
  • Communications stores
  • Convenience combination gas/petro
  • Department stores
  • Drug stores, pharmacies, general merchandise
  • Electronics stores
  • Entertainment stores
  • Fine dining
  • Footwear/Shoes
  • Furniture and home furnishings stores
  • Garden supplies
  • Gas/Petro
  • General merchandise
  • Gifts/Novelties
  • Grocery store
  • Hardware
  • Home goods and products
  • Jewelry
  • Luxury
  • Office supply stores
  • Other home products
  • Other specialty stores
  • Quick service, fast food
  • Restaurant chains
  • Salon/Personal care products
  • Sporting goods/Hobby
  • Wholesale trade – other or combination
  • Wholesale trade, durable goods
  • Wholesale trade, non-durable goods

Geographic area

  • National
  • Regional/Provincial

Size

  • Gross sales/Revenue
  • Square footage

Scope of Responsibility

  • Number of stores managed
  • Sales volume managed
  • Square footage managed

Product Highlights

  • Administration, Facilities & Secretarial
  • Communications & Corporate Affairs
  • Construction
  • Creative & Design
  • Customer Service & Contact Center Operations
  • Finance
  • General Management
  • Healthcare/Pharmacy Services
  • Hospitality (Food Service & Lodging)
  • Human Resources
  • IT, Telecom & Internet
  • Legal, Compliance & Audit
  • Production & Skilled Trades
  • Project/Program Management
  • Real Estate Management, Property Development & Investment
  • Retail
  • Sales, Marketing & Product Management
  • Supply Chain
  • Transportation Services

Download the list of positions included in this survey along with the position descriptions.

  • Annual base salary
  • Benefits
  • Compensation practices
  • Hourly wage rate
  • Incentive eligibility
  • Organization data
  • Part-time/Full-time status
  • Salary ranges
  • Sales incentive amounts
  • Total cash compensation
  • Turnover
  • Wage planning

Industry Sector

  • Apparel, fashion, footwear and accessories
  • Convenience
  • Department stores
  • Electronics, entertainment, communications, office
  • Grocery, pharmacy, general merchandise
  • Home, hardware, building and garden supplies
  • Restaurants
  • Specialty stores
  • Wholesale distribution

Subsector

  • Apparel/Accessories – Combination Stores
  • Apparel/Accessories – Family
  • Apparel/Accessories – Infants/Children
  • Apparel/Accessories – Men
  • Apparel/Accessories – Women
  • Automotive dealers
  • Automotive parts and services
  • Books/Music/Video
  • Building supplies
  • Combination electronics, etc., stores
  • Combination gas/petro and convenience
  • Combination grocery, etc., stores
  • Combination specialty stores
  • Communications stores
  • Convenience combination gas/petro
  • Department stores
  • Drug stores, pharmacies, general merchandise
  • Electronics stores
  • Entertainment stores
  • Fine dining
  • Footwear/Shoes
  • Furniture and home furnishings stores
  • Garden supplies
  • Gas/Petro
  • General merchandise
  • Gifts/Novelties
  • Grocery store
  • Hardware
  • Home goods and products
  • Jewelry
  • Luxury
  • Office supply stores
  • Other home products
  • Other specialty stores
  • Quick service, fast food
  • Restaurant chains
  • Salon/Personal care products
  • Sporting goods/Hobby
  • Wholesale trade – other or combination
  • Wholesale trade, durable goods
  • Wholesale trade, non-durable goods

Geographic area

  • National
  • Regional/Provincial

Size

  • Gross sales/Revenue
  • Square footage

Scope of Responsibility

  • Number of stores managed
  • Sales volume managed
  • Square footage managed
Participation
PARTICIPATION CLOSED

Participating in the survey

Participating in the survey

You tell us what’s happening in your organization – from what you pay to how you pay – for your positions and we’ll give you a discount on the results. Survey participation is open to all organizations with matching jobs. Missed this year’s participation window? Contact us to learn how you can participate in the next edition.

Participation Window

Opens: 3/2/2026

Closes:5/4/2026

Participation Window

Opens: 03/02/2026

Closes: 05/04/2026

Learn more about participation

Frequently Asked Questions You can manage FAQs in Maintenance > Product Management > Products FAQs

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