Canada Retail Compensation and Benefits Survey

Move forward with a data-driven talent strategy

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Canada Retail Compensation and Benefits Survey SKU_7408
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The retail industry in Canada is adapting. With fewer brick and mortar locations, a shift to ecommerce, and the need to gain cost and resource efficiencies, reevaluating reward strategies is a priority for many companies. Make smart investments with your salary budget to secure critical talent, using high-quality and up-to-date market data.

Motivate and attract top talent with the Canada Retail Compensation and Benefits Survey. See where your company stacks up against the competition with survey data collected for over 560 positions. Compare key retail market data components such as annual base pay, incentive eligibility, turnover, and more. Benchmark your compensation strategy against all organizations, or narrow the data by:

  • Company size (gross sales/revenue and square footage)
  • Geographic location
  • Industry sectors and subsectors
  • Scope of responsibility (number of stores managed, sales volume managed, square footage managed)
Is your workforce strategy prepared to keep up with the retail industry?

Participation open: March - May

Results publish: August

2021 results available

  • 564 positions published
  • CAD 2,200 – 6,600
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Sample report

Position list

  • Product Details
  • Pricing / Buy Now
  • Schedule
  • Participating Companies
  • Position List & Sample Report
  • 2021 Survey Participation

Product Details

Survey Statistics

  • Positions Surveyed: 1,894
  • Positions Published: 564
  • Organizations: 118
  • Observations: 536,320

Based on data from the 2021 Canada Retail Compensation and Benefits Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Annual base salary
  • Benefits
  • Compensation practices
  • Hourly wage rate
  • Incentive eligibility
  • Organization data
  • Part-time/Full-time status
  • Sales incentive amounts
  • Salary ranges
  • Total cash compensation
  • Turnover
  • Wage planning

Data Analyzed

Industry Sector

  • Apparel, fashion, footwear and accessories
  • Convenience
  • Department stores
  • Electronics, entertainment, communications, office
  • Grocery, pharmacy, general merchandise
  • Home, hardware, building and garden supplies
  • Restaurants
  • Specialty stores
  • Wholesale distribution


  • Apparel/Accessories – Combination Stores
  • Apparel/Accessories – Family
  • Apparel/Accessories – Infants/Children
  • Apparel/Accessories – Men
  • Apparel/Accessories – Women
  • Automotive dealers
  • Automotive parts and services
  • Books/Music/Video
  • Building supplies
  • Combination electronics, etc., stores
  • Combination gas/petro and convenience
  • Combination grocery, etc., stores
  • Combination specialty stores
  • Communications stores
  • Convenience combination gas/petro
  • Department stores
  • Drug stores, pharmacies, general merchandise
  • Electronics stores
  • Entertainment stores
  • Fine dining
  • Footwear/Shoes
  • Furniture and home furnishings stores
  • Garden supplies
  • Gas/Petro
  • General merchandise
  • Gifts/Novelties
  • Grocery store
  • Hardware
  • Home goods and products
  • Jewelry
  • Luxury
  • Office supply stores
  • Other home products
  • Other specialty stores
  • Quick service, fast food
  • Restaurant chains
  • Salon/Personal care products
  • Sporting goods/Hobby
  • Wholesale trade, durable goods
  • Wholesale trade, non-durable goods
  • Wholesale trade – other or combination

Geographic area

  • National
  • Regional/Provincial


  • Gross sales/Revenue
  • Square footage

Scope of Responsibility

  • Number of stores managed
  • Sales volume managed
  • Square footage managed

This survey is powered by Mercer Job Library. Learn more or view Mercer Job Library FAQs for more details. Survey results are delivered in Mercer WIN® , giving you access to the data through a variety of customizable parameters.


Product Participants Non-Participants
2021 Canada Retail Compensation and Benefits Survey CAD 2,200 CAD 6,600

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Canada Retail Compensation and Benefits Survey

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Additional buying options are available. Call us to learn how you can lock in rates for two or more years and qualify for additional discounts. 

Please note:

  • Additional users may be added during checkout for CAD 220 each per module/survey.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2021 results now available for purchase.


  • Participation open: March 1
  • Participation deadline: May 28
  • Date Effective: April 1
  • Results publish: August

Participating Companies

View a list of the participating Canadian retail companies here.

Position List & Sample Report

Position List

View the position list and descriptions included in this Canada retail industry survey to optimize your ongoing compensation and benchmarking efforts.

Sample Report

View a sample report of this survey to see what’s included in this survey.

2021 Survey Participation

2021 survey participation is now closed. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant. Survey participation is open to all organizations and is not required to purchase results.

Why should you participate?

  • Align your pay to the market.
  • Maximize your budget by making informed decisions to ensure you are not overpaying or underpaying.
  • Identify “hot jobs” and areas of focus for your company.
  • Secure a significant discount on survey results.
  • Receive invitations to exclusive participant-only events.

To learn more about how you can become a participant, please contact us.

  • IsOrderingSetYes
  • Ordering TypeSingleLevelMultiSelection
  • RegionEnglish-Canada
  • Sub TitleMove forward with a data-driven talent strategy
  • Short DescriptionData to help your workforce strategy keep up.

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