|2020 Canada Contact Centre & Customer Service Compensation Survey
|2020 Canada Contact Centre & Customer Service Policy Survey
Canada Contact Centre & Customer Service Compensation Survey
*Those that participate in both the Canada Contact Center & Customer Service Compensation Survey and Canada Contact Center & Customer Service Policy surveys, will receive a discount on the Policy Survey.
Additional buying options are available. Call us to learn how you can lock in rates for two or more years and qualify for additional discounts.
- Additional users may be added during checkout for CAD 220 each per module/survey.
- Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
- 2020 compensation results are available for purchase and will be delivered upon survey release (mid-September).
2021 Survey Participation
2021 survey participation is now closed. The act of submitting data to a survey is known as survey participation and your company is then viewed as a participant.
Survey participation is open to all organizations and is not required to purchase results.
Why should you participate?
Align your pay to the market.
Maximize your budget by making informed decisions to ensure you are not overpaying or underpaying.
Identify “hot jobs” and areas of focus for your company.
Secure a significant discount on survey results.
Receive invitations to exclusive participant-only events.
To learn more about how you can become a participant, please contact us.