US Hotel Industry Compensation Survey

Attract and retain top talent using an enhanced compensation strategy

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North America Hotel Industry Compensation Survey image

Thanks to amenities like interactive customer service experiences and intuitive in-room technology, the hotel industry is changing. Catering to the diverse wants and needs of your customer base requires the right employees. Attracting and retaining top talent through competitive compensation can deliver on these expectations and lead your organization to success.

Compare your hotel management salary plans against your competition with the US Hotel Industry Compensation Survey. With hotel market data collected for over 100 positions and 3,000 properties across the US, learn exactly what to pay your employees. Analyze the hotel survey data by:

  • Base pay
  • Incentive amounts
  • Incentive targets and maximums
  • Pay range midpoints
  • Service charges
  • Total cash
Are you ready to enhance your compensation strategy with this hotel survey?

Participation Open: February – April

Data effective: April 1

Results Publish: July


2023 Results Available

  • 124 positions published
  • USD 4,000
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Position list

  • Pricing / Buy Now
  • 2018 Participation
  • Ordering
  • Participating Companies
  • Position List & Descriptions

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US Hotel Industry Compensation Survey


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2018 Participation

2018 Survey Participation is now closed. Organizations must qualify to participate. Participant pricing varies based on number of properties, number of incumbents, and type of organization (full or focused). If an organization qualifies to participate, it is able to purchase the survey one time only as a non-participant and must agree to participate in the following year. Organizations that do not meet the survey participation criteria are able to purchase the survey at the non-participant price.

Ordering

Product Participant Non-Participant
2018 North America Hotel Compensation Survey N/A* USD 3,500

Please note:

*Member/Participant:
Member pricing is based on hotel type — Full or Focused Service — and valid membership status in the HICS group.

Non-Participant: USD 3,500
Non-Participant report only includes property level jobs for the US. The non-participant report does not include Canadian, area/region, or corporate level data.

Organizations must qualify to participate. Participant pricing varies based on number of properties, number of incumbents, and type of organization (full or focused). If your organization qualifies, you can purchase the survey one time only as a non-participant and must agree to participate in the following year.

Organizations not meeting the survey participation criteria can purchase the survey at the non-participant price.

Contact Nicole Brassell at nicole.brassell@mercer.com to inquire about becoming a member/participant or to purchase survey results.

Participating Companies

  • ACCOR BUSINESS & LEISURE, NORTH AMERICA, INC.
  • BENCHMARK HOSPITALITY
  • CARLSON REZIDOR HOTEL GROUP
  • COMMUNE HOTELS & RESORTS
  • CRESTLINE HOTELS & RESORTS
  • DENIHAN HOSPITALITY GROUP
  • DESTINATION HOTELS & RESORTS
  • DRURY HOTELS COMPANY, LLC
  • ESA MANAGEMENT, LLC
  • FOUR SEASONS HOTEL AND RESORTS LIMITED
  • FRHI HOTELS & RESORTS
  • G6 HOSPITALITY, LLC
  • HERSHA HOSPITALITY MANAGEMENT, LLC
  • HIGHGATE HOTELS LP
  • HILTON WORLDWIDE CORPORATION
  • HOTELS & RESORTS
  • HYATT HOTELS CORPORATION
  • INTERNATIONAL INTERCONTINENTAL HOTELS GROUP
  • INTERSTATE HOTELS & RESORTS
  • KIMPTON HOTEL & RESTAURANT GROUP, LLC
  • LANGHAM HOSPITALITY GROUP
  • LOEWS CORPORATION - LOEWS HOTELS
  • LQ MANAGEMENT, LLC
  • MANDARIN ORIENTAL HOTEL GROUP
  • MARCUS HOTELS & RESORTS
  • MARRIOTT INTERNATIONAL, INC.
  • MERRITT HOSPITALITY
  • MORGANS HOTEL GROUP
  • ROSEWOOD HOTELS & RESORTS
  • SAGE HOSPITALITY RESOURCES, LLC
  • STARWOOD HOTELS & RESORTS WORLDWIDE, INC.
  • THE PENINSULA HOTELS GROUP
  • THE WALT DISNEY COMPANY - WALT DISNEY PARKS & RESORTS, LLC
  • VAIL RESORTS
  • VICEROY HOTEL GROUP
  • WYNDHAM WORLDWIDE - WYNDHAM HOTEL GROUP

Position List & Descriptions

View the position list and descriptions included in this survey.

  • IsOrderingSetYes
  • Ordering TypeWIN
  • Enable ParticipationNo
  • Participation Start Date02/08/2023
  • Participation End Date04/17/2023
  • Sub TitleAttract and retain top talent using an enhanced compensation strategy
  • RegionUS
  • Short DescriptionEnhance your compensation strategy with detailed insights on hotel position pay.
  • isCOLQOLNO
  • CounterPart_SKUSKU_7410_CA
  • Product Survey HeadingHotel Industry Compensation Survey - US

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