US Retail Compensation and Benefits Survey

Access the latest compensation and benefits data for US retail

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Save 25% off 2016 North American compensation surveys

The US Retail Compensation and Benefits Survey provides compensation planning data, extensive HR and industry practices information, and benefit plan features for over 230 positions, with data from 179 retail organizations around the US. Endorsed by the National Retail Federation® (NRF), this survey will help you stay competitive in today's environment.

Based on the 2017 survey, a department manager's base salary rose nearly 1.3 percent compared to prior year. How does your organization compare against your competitors? This salary survey analyzes nearly 50 retail industry sectors and subsectors for over 200 positions, collecting a diverse range of data involving base pay, organization demographics, HR, and industry practices, including benefits and incentives. This survey also examines 11 unique position families, allowing your organization to find exactly what you need, in order to thrive in today's fast-paced retail industry.

To ensure accurate benchmarking for your organization, data is available for the retail industry as a whole, or you may select apparel or supermarket data only.

Survey # of Positions # of Organizations
US Retail Compensation and Benefits Survey 236 179
US Retail Compensation and Benefits Survey – Apparel Manufacturing 53 30
US Retail Compensation and Benefits Survey – Supermarket 103 32

Related Links

 
  • 2017 US Contact Center Results Webcast
    Thursday Oct. 5, 2 pm EST
    Register here
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  • Pricing / Buy Now
  • Participating Companies
  • Position List & Sample Report
  • How to Participate - 2017

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US Retail Compensation and Benefits Survey


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Participating Companies

  • Aaron Brothers, Inc.
  • Aaron's, Inc.
  • Adidas America, Inc.
  • Advance Auto Parts, Inc.
  • Ahold USA, Inc.
  • Ahold USA, Inc. — American Sales Company
  • Ahold USA, Inc. — Giant Food Stores, LLC
  • Ahold USA, Inc. — Giant of Maryland, LLC
  • Ahold USA, Inc. — Stop & Shop, New England
  • Ahold USA, Inc. — Stop & Shop, New York Metro Division
  • Alex Lee, Inc. — Lowes Foods, LLC
  • Alex Lee, Inc. — Merchants Distributors, LLC
  • American Pet Resorts, LLC
  • Ashley Stewart, Inc.
  • Belk, Inc.
  • Best Buy Company, Inc.
  • BevMo!
  • Big Lots, Inc.
  • Bluestem Group, Inc. — Bluestem Brands, Inc.
  • Books-A-Million, Inc.
  • Books-A-Million, Inc. — American Wholesale Book Company, Inc.
  • Boy Scouts of America — Supply Group
  • Build-A-Bear Workshop
  • Burlington Coat Factory
  • Caribou Coffee Company
  • CarMax, Inc.
  • Carter's, Inc.
  • Chipotle Mexican Grill
  • Choctaw Nation of Oklahoma
  • Christopher & Banks Corporation
  • Coborn's, Inc.
  • Comcast Corporation — Universal Orlando Resort
  • Cost Plus, Inc.
  • Cracker Barrel Old Country Store, Inc.
  • CST Brands, Inc.
  • Cumberland Gulf Group
  • CVS Health Corporation
  • DAVIDsTEA (USA) Inc.
  • Dean Foods Company — Alta-Dena Certified Dairy, LLC
  • Dean Foods Company — Berkeley Farms, LLC
  • Dean Foods Company — Country Fresh, LLC
  • Dean Foods Company — Dean Dairy Holdings, LLC
  • Dean Foods Company — Dean East II, LLC
  • Dean Foods Company — Dean Foods North Central, LLC
  • Dean Foods Company — Dean Foods of Wisconsin, LLC
  • Dean Foods Company — Dean Management, LLC
  • Dean Foods Company — Dean Transportation, Inc.
  • Dean Foods Company — Gandy's Dairies, LLC
  • Dean Foods Company — Garelick Farms, LLC
  • Dean Foods Company — Mayfield Dairy Farms, LLC
  • Dean Foods Company — Midwest Ice Cream Company, LLC
  • Dean Foods Company — Reiter Dairy, LLC
  • Dean Foods Company — Southern Foods Group, LLC
  • Dean Foods Company — Suiza Dairy Group, LLC
  • Dean Foods Company — Tuscan/Lehigh Dairies, Inc.
  • Deckers Outdoor Corporation
  • Delaware North Corporation, Inc.
  • Delaware North Corporation, Inc. — Delaware North Companies Boston
  • Delaware North Corporation, Inc. — Delaware North Companies Gaming & Entertainment
  • Delaware North Corporation, Inc. — Delaware North Companies Parks & Resorts
  • Delaware North Corporation, Inc. — Delaware North Companies Sportservice
  • Delaware North Corporation, Inc. — Delaware North Companies Travel & Hospitality
  • Delhaize America Shared Services Group, LLC
  • Delhaize America Shared Services Group, LLC — Food Lion, LLC
  • Delhaize America Shared Services Group, LLC — Hannaford Bros. Co.
  • Destination Maternity Corporation
  • Dollar General Corporation
  • Dollar Tree, Inc.
  • Dr. Martens AirWair USA LLC
  • Farmers Home Furniture
  • FedEx Corporation — FedEx Office
  • Fiesta Mart, L.L.C.
  • Focus Brands, Inc.
  • Focus Brands, Inc. — Auntie Anne’s, LLC
  • Focus Brands, Inc. — Cinnabon, Inc.
  • Focus Brands, Inc. — McAlister’s Corporation
  • Focus Brands, Inc. — Moe’s Franchisor, LLC
  • Focus Brands, Inc. — Schlotzsky’s Franchise, LLC
  • Focus Brands, Inc. — The Carvel Corporation
  • GameStop Corp.
  • Genuine Parts Company
  • Global Brands Group
  • GNC Holdings, Inc.
  • Goodwill Retail Services Inc.
  • Gordon Food Service Store
  • Hallmark Cards, Inc. — Retail Group
  • Hanesbrands, Inc.
  • H-E-B
  • Helzberg's Diamond Shops, Inc.
  • HSN, Inc.
  • HSN, Inc. — Cornerstone Brands, Inc.
  • HSN, Inc. — Home Shopping Network
  • Hudson’s Bay Company — Lord & Taylor
  • Hudson’s Bay Company — Saks, Inc.
  • Hy-Vee, Inc.
  • J. C. Penney Company, Inc.
  • J. Jill
  • J.Crew Group, Inc.
  • J.Crew Group, Inc. — Factory
  • J.Crew Group, Inc. — J.Crew Brand
  • J.Crew Group, Inc. — Madewell
  • Jo-Ann Stores, LLC
  • Kit and Ace Designs (USA), Inc.
  • L Brands, Inc.
  • L Brands, Inc. — Bath And Body Works
  • L Brands, Inc. — Henri Bendel
  • L Brands, Inc. — La Senza
  • L Brands, Inc. — Mast Global
  • L Brands, Inc. — Victoria's Secret
  • L.L.Bean, Inc.
  • Les Schwab Tire Centers, Inc.
  • Levi Strauss & Co, Inc.
  • LifeWay Christian Stores
  • Limited Stores, LLC
  • LT Apparel Group
  • lululemon USA inc.
  • Macy's, Inc.
  • Macy's, Inc. — Bloomingdale's
  • Macy's, Inc. — Macy's Systems and Technology
  • McDonald's Corporation
  • Michael Hill, LLC
  • Michaels Stores, Inc.
  • Murphy USA, Inc.
  • Navy Exchange Service Command (NEXCOM)
  • Neiman Marcus Group
  • Neiman Marcus Group — Bergdorf Goodman
  • Neiman Marcus Group — Last Call Stores
  • Neiman Marcus Group — Neiman Marcus Direct
  • Neiman Marcus Group — Neiman Marcus Stores
  • Nestle USA, Inc. — Nespresso USA, Inc.
  • Nike, Inc.
  • Nike, Inc. — Converse, Inc.
  • NOW Health Group, Inc. — The Fruitful Yield
  • Oxford Industries, Inc.
  • Oxford Industries, Inc. — Lanier Clothes
  • Oxford Industries, Inc. — Lilly Pulitzer
  • Oxford Industries, Inc. — Tommy Bahama Group
  • Panda Restaurant Group, Inc.
  • Patagonia
  • Payless Holdings
  • Pet Valu, Inc.
  • PETCO Animal Supplies, Inc.
  • Pier 1 Imports, Inc.
  • ProBuild Holdings, Inc.
  • Publix Super Markets, Inc.
  • Publix Super Markets, Inc. — Atlanta Region
  • Publix Super Markets, Inc. — Charlotte Division
  • Publix Super Markets, Inc. — Jacksonville Region
  • Publix Super Markets, Inc. — Lakeland Region
  • Publix Super Markets, Inc. — Miami Region
  • PVH Corp.
  • PVH Corp. — Calvin Klein
  • PVH Corp. — Core Intimates
  • PVH Corp. — Dress Shirts
  • PVH Corp. — Sportswear
  • PVH Corp. — Swimwear
  • PVH Corp. — Tommy Hilfiger
  • PVH Corp. — Van Heusen Retail
  • QVC, Inc.
  • RaceTrac Petroleum, Inc.
  • Recreational Equipment, Inc.
  • Rite Aid Corporation
  • Ross Stores, Inc.
  • Samsung Electronics America
  • Savers, Inc.
  • Savers, Inc. — TVI, Inc.
  • Shoe Carnival, Inc.
  • Smile Brands, Inc.
  • SpartanNash Company
  • Speedway, LLC
  • Spencer Gifts, LLC
  • Starboard Cruise Services, Inc.
  • Starbucks Corporation
  • Sunoco LP
  • SUPERVALU, Inc.
  • Sysco
  • Target Corporation
  • The Body Shop (US)
  • The Coca-Cola Company
  • The Fresh Market, Inc.
  • The Kroger Co.
  • The Kroger Co. — Dillon Companies, Inc.
  • The Kroger Co. — Fry's Food Store of Arizona, Inc.
  • The Kroger Co. — King Soopers
  • The TJX Companies, Inc.
  • The TJX Companies, Inc. — Home Goods
  • The TJX Companies, Inc. — Marmaxx Group
  • The Walt Disney Company — Disney Consumer Products
  • The Walt Disney Company — Disneyland Resort
  • The Walt Disney Company — Walt Disney World
  • Under Armour, Inc. — Under Armour Retail, Inc.
  • US Foods
  • VF Corporation
  • VF Corporation — Lucy
  • VF Corporation — Seven for all Mandkind
  • VF Corporation — Splendid/Ella Moss
  • VF Corporation — The North Face
  • VF Corporation — Timberland
  • VF Corporation — Vans
  • VF Corporation — VF Outlet
  • VF Corporation — VF Sportswear
  • Walgreens Boots Alliance, Inc. — Walgreen Co.
  • Wal-Mart Stores, Inc.
  • Wegmans Food Markets, Inc.
  • Weis Markets, Inc.
  • Whole Foods Market, Inc.
  • zulily, llc
  • Zumiez, Inc.

Position List & Sample Report

Position List

View the position list and descriptions included in this survey.

Sample Report

View a sample report of this survey for a glimpse at what’s included.

How to Participate - 2017

2017 Survey participation is now closed. If you missed the deadline for participating in this survey, please call us to learn more about additional options that may be available.

Survey participation is open to all organizations with matching jobs and is not required to purchase results. As a survey participant however, you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events — attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Ensure your data is included in the market results — easily determine your market position with customized reports that compare your company data to your peers.
  • IsOrderingSetYes
  • Ordering TypeWIN
  • Enable ParticipationYes
  • Participation Start Date03/01/2023
  • Participation End Date05/04/2023
  • Sub TitleAccess the latest compensation and benefits data for US retail
  • RegionEnglish-United States
  • Short DescriptionData on pay, policies & practices, and benefits trends in the retail industry.
  • isCOLQOLNO
  • CounterPart_SKUSKU_7408
  • Product Survey HeadingRetail Compensation and Benefits Survey - US

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