Contact Us


Customer Service

Phone: (866) 605-1031 or (502) 560-8290
Email: surveys@mercer.com

Contact customer service regarding:

  • Compensation, Benefits, Global Mobility & Custom Surveys
  • Software/Systems Purchases
  • Events and Meeting Information
  • Social Security and Medicare Products
  • Market Pricing

Billing/Invoicing

Phone: (866) 605-1031 or (502) 560-8290
Email: surveys@mercer.com

Contact our Accounting Department to discuss billing and/or invoicing questions.

Technical Support

Phone: +800 8300 0042 (11-digit global number, local toll charges apply) or call +48 22 436 68 98 (Polish number). In the US, please dial 1 (800) 866-7474.
Email: software@mercer.com

Contact Technical Support for assistance using Mercer software or tools such as Mercer WIN®.

General Contact Information

Phone: (866) 605-1031 or (502) 560-8290
Fax: (502) 561-7858
Address: 400 West Market Street, Suite 700, Louisville, KY 40202