Retail Industry Survey

Provides retail companies with current and comprehensive remuneration data on a selection of industry specific positions.

2018 Retail Industry Survey SKU_8582
  • Overview


Countries Covered

The survey is conducted in the following countries:

Bulgaria Italy Russia Turkey
Greece Netherlands Serbia United Kingdom
Germany Poland Spain  
France Romania Switzerland  

Jobs Surveyed

Remuneration data is collected for industry specific benchmarks in the following specializations:

  • Head of Retail Store Operations
  • Multi-Store Management
  • Single Store Management
  • Store Department Management
  • Grocery Management
  • Supermarket Department Management
  • Store Shift Management
  • In-Store Sales
  • In-Store Customer Service/Front End Management
  • In-Store Product Returns
  • Butchering/Meat Cutting
  • Baker
  • Cake Decoration
  • Merchandise Stocking
  • Supermarket Department Stocking
  • Duty Free & Travel Retail
  • Key Customer Management
  • Head of Store Planning, Design & Construction
  • Store Planning & Design
  • Store Development/Set-Up
  • Store Space Management
  • Head of Store Construction
  • Store Construction Operations
  • Head of Facilities & Maintenance
  • Store Shop Fitting
  • Franchising Leadership
  • Franchise Development Operations
  • Brand Licensing Strategy & Operations
  • E-Commerce Strategy & Planning
  • Product Design
  • General Digital/Internet Marketing
  • Social Media Marketing
  • E-Commerce/Online Shopping Marketing
  • Web Content Marketing
  • Advertising & Sales Promotion
  • Media/Special Events
  • Category Management
  • Category Planning
  • Buyer
  • Merchandising
  • E-Commerce Merchandising
  • Merchandise Planning & Allocation
  • Merchandise Demand Forecasting
  • Merchandise Inventory Control
  • E-Commerce Fulfillment Center Management
  • Returns Processing
  • E-Commerce Web Operations
  • E-Commerce & Internet/Digital Marketing Technology
  • Head of Computer Operations & Data Processing
  • Point of Sale Systems Administration & Data Processing
  • Point of Sale/Inventory Systems Technical Training & Support
  • Tailoring
  • Handbag Repair
  • Jewelry Repair
  • Watch Repair
  • Field Training Instruction
  • Regional Talent Development
  • Multiple Retail Training & Development Specializations
  • Fabric Design
  • Fashion Design
  • Visual Merchandising Graphic Design
  • Marketing & Advertising Photography
  • Brand Marketing Art/Creative
  • Digital/E-Commerce Creative
  • Product Modelling
  • Visual Merchandising: Corporate
  • Visual Merchandising: Field Store
  • Leasing/Marketing Management
  • Leasing Negotiation/Renewal
  • Pharmacy Management
  • Registered Staff Pharmacist
  • Multiple Pharmacy Services Specializations
  • Optometrist
  • Risk Adjustment
  • Corporate Financial Control: Inventory Accounting
  • Financial Control & Reporting: Store
  • Store Accounting Clerk
  • Field Audit
  • Store Health & Safety
  • Head of Loss Prevention/Asset Protection
  • Loss Prevention/Asset Protection Management
  • Corporate Loss Prevention
  • Store Loss Prevention/Asset Protection

Retail specific refinements such as store size and store type are available for key store positions to allow more in depth analysis of the remuneration results.

Data Collected

Monthly base salary times the number of months paid
Base salary plus guaranteed allowances
Total guaranteed cash compensation plus short-term incentive, sales incentive, profit sharing or other incentive awards
Total cash compensation plus long-term incentive awards, valued using Black-Scholes methodology for appreciation-based awards
Total direct compensation plus benefits and perquisites

Delivery on Mercer WIN®

Mercer Workforce Intelligence Network® (Mercer WIN) is a single-point access to Mercer's unparalleled survey data and analytics. WIN represents the most comprehensive and intuitive tool available. Specifically, Mercer WIN allows:

  • Simultaneous access to markets and surveys around the world
  • Instant creation of peer groups and further individual market refinements across markets
  • Access to standard TRS reports and the advanced functionalities for relevant individual comparisons by title, level, industries, markets. Aging and currency normalization are available too
  • Production of customized charts, graphs and reports at the click of a button

Mercer WIN's built-in reporting and analytic capabilities let you quickly and easily turn information into true intelligence about your organization's remuneration practices. Using this sophisticated yet surprisingly simple tool, you can explore, interpret and formulate insights on important human capital decisions and investments.

Survey Schedule

Data for the retail supplements is collected parallel with TRS with results publication dates as follows:

Bulgaria 8 June 2018 19 September 2018
France 1 June 2018 27 September 2018
Germany 9 May 2018 3 October 2018
Greece 25 May 2018 7 September 2018
Italy 15 May 2018 25 September 2018
Netherlands 14 May 2018 10 September 2018
Poland 30 April 2018 6 September 2018
Romania 17 May 2018 26 September 2018
Russia 16 May 2018 5 October 2018
Serbia 25 May 2018 4 September 2018
Spain 25 May 2018 26 September 2018
Switzerland 23 May 2018 21 September 2018
Turkey 14 June 2018 26 September 2018
United Kingdom 10 May 2018 17 September 2018

You may be also interested in the Retail Lifestyle Forum

The Retail Lifestyle Forum is a Mercer-facilitated network established for companies operating in the Retail industry. The purpose of the Forum is to facilitate peer interaction and the exchange of ideas on topics of mutual interest.

Forum member organizations are represented by their global or regional HR/Rewards leaders, who will benefit from the following offering:

  • A platform to address specific human resources issues that impact the Retail industry;
  • Two meetings per year hosted and facilitated by Mercer;
  • Presentations by experts and other speakers on particular topics, as identified by the Steering Committee and Mercer;
  • Roundtable discussions related to best practices;
  • Networking opportunities at the meeting as well as between scheduled meetings.
Mercer will conduct up to four spot surveys per year on behalf of Forum members, providing insights on key topics as proposed by members and agreed upon by the Steering Committee.

The annual Forum membership fee is 2,500 EUR.

If you are interested in joining the Retail Lifestyle Forum please contact Monika Todor at

Pricing & Contact Information

The cost of the Retail Survey Supplements is 1,000 Euros/market for members of the Retail Lifestyle Forum and 1,200 Euros for non-member organizations. Detailed information on the pricing of all available industry supplements is available here.

For further information on our retail offering or to order a report, please contact Monika Todor ( or your local country consultant.

  • Sub TitleProvides retail companies with current and comprehensive remuneration data on a selection of industry specific positions.
  • Ordering TypePDF
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  • Short DescriptionThe survey provides retail companies with current and comprehensive remuneration data on a selection of industry specific positions.
  • RegionUS