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Global Performance Management Survey

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EXECUTIVE SUMMARY

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Despite the fact that organizations want to enhance productivity and improve business results — and that performance management is an established business practice for more than 50 years —organizations today still struggle to derive value from their performance management programs according to our latest research.

More than 1050 performance management leaders representing 53 countries participated in Mercer’s 2013 Global Performance Management Survey.

This research is sure to spark thought-provoking reflections and action on your organization’s approach to performance management. We invite you to examine the available reports and purchase options below, and read the reports’ Executive Overview.

Read the Global Performance Management Survey Executive Overview.


Global participants1056

Regional-Country participants
Regions and countries with 15 or more participating companies are included in the regional and country analysis.

Americas471EMEA (Europe, Middle East, Africa)239
      Canada 118Eastern Europe  27
      US 311Western Europe164
      Latin America  42 Middle East  18
Asia Pacific344Italy  20
      Australia   46Portugal  17
      China 108Spain  25
      Hong Kong  21Switzerland    9
      India   51United Kingdom  37
      Japan   20
      Singapore   40
      South Korea   30

Industry participants
  Consumer Goods
82
  Education
81
  Energy
75
  Financial Services (Banking, Non-banking, insurance)
136
  Health Care
72
  Manufacturing - Durable
147
  Manufacturing - Non-Durable
67
  Pharmaceutical
50
  Professional Services
51
  Retail
50
  Technology
103
  Telecommunications
25
  Transportation
53

Data Analyzed
Survey results are organized by four practice areas that are critical to success:
  1. Performance Expectations
  2. Performance Differentiation
  3. Performance Outcomes
  4. Goverance and Accountability






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