The growth of the business services sector in Central and Eastern Europe has been one of the greatest achievements of the local economies in the last two decades. Over the past years the sector became the fastest growing industry in terms of high quality jobs. Today the sector continues to expand very fast and many new service centers are being opened every month in the respective CEE countries.

Shared Service / BPO Survey is Mercer's reply to clients' needs, offering reliable salary and benefits data for Shared Services roles across different functions and locations.