US FSS: Financial Services Suite – Insurance

Minimize the risk of turnover with a strategy backed by data

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US FSS: Financial Services Suite – Insurance image

Insurance of any kind is all about handling risk. How you handle that risk can be the difference in pleasing not only your policyholders but your shareholders as well. Today’s employees within the insurance sector require critical thinking, careful preparation, and above all competitive pay.

Compare your compensation strategy to the market with the Insurance module of the US FSS: Financial Services Suite. Learn what to pay your employees with compensation data collected from 251 organizations for 725 positions. Benchmark your talent strategy across 17 position families or narrow the data by industry sector. Analyze the financial services compensation data available by:

  • Assets
  • Location
  • Ownership
  • Premiums
  • Property and casualty line
  • Property and casualty segment
  • Revenue/Sales
  • Total employment
Are you ready to reduce turnover by embracing a competitive compensation strategy?
Survey Details At a Glance
  • Product Details
  • Pricing / Buy Now
  • Survey Schedule
  • Participating Companies
  • Position List & Sample Report
  • 2019 Participation


With compensation data from 96,813 employee observations, evaluate your insurance positions from top to bottom.

This survey is powered by Mercer Job Library. This comprehensive job catalog provides you with improved job descriptions for more accurate position matches, clearer relationships between jobs, more specializations, and much more. Learn more or view Mercer Job Library FAQs for more details.

With the move to Mercer Job Library, the Insurance module of the US FSS: Financial Services Suite has expanded to reflect 63 specializations and 725 jobs. Assess your compensation strategy to quantify your level of risk invested in your current and future employees across the following job families:

  • Customer service and contact center operations
  • Data analytics/Warehousing and business intelligence
  • Finance
  • General management
  • Insurance
  • Legal, compliance, and Audit
  • Quality management
  • Sales, marketing and product management

Delivered in Fully Customizable Formats

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters — including geography, industry, company size, and more. Efficiently organize and analyze the information with Mercer WIN, which enables you to:

  • Compare job descriptions side by side.
  • Change pay elements to support the right level of analysis.
  • Perform function and career-level analysis.
  • Export your data for integration into other systems (data also available as an Excel file).
  • Run presentation-quality detailed or summary reports.

Salary Survey Methodology
Mercer surveys are designed using the most accurate and up-to-date market data practices. Data is collected from HR professionals at participating organizations, and then analyzed for validity, thoroughness, and market representation based on the organization's size, structure, geographic region, or a combination of these factors. A minimum number of incumbents, organizations, and distinct organizations are required in order to report each data element. If minimums are not met, the market data is suppressed ensuring you the highest level of data confidentiality.

Product Details

Survey Statistics

  • # Positions Surveyed: 725
  • # Positions Published: 92
  • # Organizations: 251
  • # Observations: 96,813

Based on data from the 2018 US FSS: Financial Services Suite – Insurance survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Pay
  • Employee Turnover
  • Long-term Incentives
  • Organization Data
  • Pay Range Minimums and Maximums
  • Sales Incentive Eligibility and Amounts
  • Sales Incentive Targets
  • Short-term Incentive Eligibility and Amounts
  • Short-term Incentive Thresholds, Targets, and Maximums

Data Analyzed

Type of Industry

  • Commercial Bank
  • Diversified Financial
  • Life Insurance
  • Property & Casualty
  • Workers Compensation

Analyzed By

  • Assets
  • Location
  • Ownership
  • Premiums
  • Property and Casualty Line
  • Property and Casualty Segment
  • Revenue / Sales
  • Total Employment

Position Families Analyzed

  • Compliance
  • Executive
  • Investment Portfolio Management
  • Life Actuarial
  • Life Claims
  • Life Executive
  • Life Risk Management
  • Life Sales
  • Life Underwriting
  • Property & Casualty Actuarial
  • Property & Casualty Claims
  • Property & Casualty Executive
  • Property & Casualty Loss Prevention and Control
  • Property & Casualty Risk Management
  • Property & Casualty Sales
  • Property & Casualty Underwriting
  • Support


Version Participant Non-Participant
2018 US FSS: Financial Services Suite — Insurance USD 1,400 USD 4,200

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US FSS: Financial Services Suite – Insurance

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  • Additional users may be added during checkout for USD 200 each per module/survey.
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  • 2018 results now available.

Survey Schedule

  • Participation Opens: March 4
  • Participation Deadline: May 17
  • Date Effective: March 1
  • Report Available: August

Participating Companies

  • AAA Club Alliance
  • AAA Northern California, Nevada and Utah
  • Acuity Insurance
  • Aetna, Inc.
  • AgFirst Farm Credit Bank
  • Alerus Financial Corporation
  • Allianz Global Corporate & Specialty
  • Allianz Worldwide Partners
  • American Century Investments
  • American Enterprise Group, Inc.
  • American Family Insurance
  • American Financial Group, Inc. - Great American Financial Resources, Inc.
  • American Financial Group, Inc. - Great American Insurance Group
  • American Financial Group, Inc. - Mid-Continent Casualty Company
  • American Financial Group, Inc. - National Interstate
  • American Financial Group, Inc. - Republic Indemnity
  • American Financial Group, Inc. - Summit Holdings Southeast, Inc.
  • American Financial Group, Inc. - VanLiner
  • Ameriprise Financial, Inc.
  • Amerisure Mutual Insurance Company
  • Amica Mutual Insurance Company
  • Anthem, Inc.
  • Argo Group International Holdings, Ltd.
  • Argo Group US, Inc.
  • Arthur J Gallagher
  • Associated Bank, N.A.
  • Asurion
  • Auto Club Group
  • Automobile Club of Southern California
  • AvidXchange
  • Bank of Hawaii
  • Bank of the Ozarks
  • Bayview Asset Management
  • Beneficial Mutual Bancorp, Inc.
  • Bethpage Federal Credit Union
  • Blue Cross and Blue Shield of Louisiana
  • Blue Cross and Blue Shield of North Carolina
  • Blue Cross Blue Shield of Massachusetts
  • Blue Cross Blue Shield of Michigan
  • Blue Cross Blue Shield of Minnesota
  • Blue Cross of Idaho Health Service, Inc.
  • Blue Shield of California
  • BlueCross BlueShield of South Carolina
  • BlueCross BlueShield of Tennessee
  • BMW Financial Services NA, LLC
  • Boeing Employees Credit Union (BECU)
  • BOK Financial Corporation
  • Boston Financial Investment Management
  • Branch Banking & Trust Company
  • Brandywine Trust Company, LLC
  • Bremer Financial Corporation
  • Brighthouse Financial
  • Broadridge Financial Solutions, Inc.
  • Cadence Bank
  • California Casualty Management Company
  • Cambia Health Solutions
  • CareFirst BlueCross BlueShield
  • Church Pension Group Services Corporation
  • CIGNA Corporation
  • CIGNA Corporation - CIGNA Group Disability and Life
  • CIGNA Corporation - CIGNA Healthcare
  • Cincinnati Financial Corp.
  • Citizens Property Insurance Corporation
  • CNA Financial Corporation
  • CNO Financial Group, Inc.
  • CoBank, ACB
  • Comerica, Inc.
  • Commerce Bancshares, Inc.
  • Constitution Life
  • CopperPoint Mutual Insurance Company
  • Country Financial
  • Crum & Forster
  • CSAA Insurance Group
  • Cullen/Frost Bankers, Inc.
  • Delaware Life Insurance Company
  • Delta Dental Insurance Company
  • Delta Dental of California
  • Delta Dental Of Pennsylvania
  • Delta Dental Plan of Michigan, Inc.
  • Ditech Holding Corporation
  • Donnelley Financial Solutions
  • Donnelley Financial Solutions - Global Capital Market (GCM)
  • Donnelley Financial Solutions - Global Investment Markets (GIM)
  • Employers Mutual Casualty Company
  • Equity Trust
  • Esurance Insurance Services, Inc.
  • Farm Credit Bank of Texas
  • Farmers Insurance Group
  • FBL Financial Group, Inc.
  • FCCI Insurance Group
  • Federal Home Loan Bank of Atlanta
  • Federal Home Loan Bank of Cincinnati
  • Federal Reserve Bank of Minneapolis
  • Federated Investors
  • Federated Mutual Insurance Company
  • Fidelis Care of New York
  • Fifth Third Bancorp
  • Financial Industry Regulatory Authority (FINRA), Inc.
  • First American Financial Corporation - First American Trust
  • First Financial Bancorp
  • First National Bank of Omaha
  • First Tennessee Bank
  • Florida Blue
  • FM Global
  • Frankenmuth Insurance
  • GeoVera Holdings, Inc.
  • Global Indemnity Group, Inc.
  • GNY Insurance Companies
  • Golden 1 Credit Union
  • Grange Mutual Casualty Company
  • Great-West Financial
  • Hannover Life Reassurance Company of America
  • HD Vest, Inc.
  • Health Care Service Corporation - BlueCross BlueShield of Illinois
  • Health Care Service Corporation - BlueCross BlueShield of Montana
  • Health Care Service Corporation - BlueCross BlueShield of New Mexico
  • Health Care Service Corporation - BlueCross BlueShield of Oklahoma
  • Health Care Service Corporation - BlueCross BlueShield of Texas
  • HealthPartners
  • Horizon Blue Cross Blue Shield of New Jersey
  • Humana, Inc.
  • Humboldt
  • Huntington Bancshares, Inc.
  • Indiana Farm Bureau Insurance
  • Jackson National Life Insurance Company
  • Johnson Financial Group
  • KAR Auction Services, Inc. - Automobile Finance Corporation
  • KeyCorp
  • Kinecta Federal Credit Union
  • Legal & General America, Inc.
  • Liberty Mutual Group
  • Lifetime Healthcare Companies, Inc. - Excellus BlueCross BlueShield
  • LPL Financial
  • M&T Bank Corporation
  • Manulife Financial Corporation (US)
  • MAPFRE U.S.A. Corp.
  • Mariner Finance, LLC
  • Markel Corporation
  • MB Financial, Inc.
  • Mercedes-Benz Financial Services USA, LLC
  • Mercury General Corporation
  • MetLife, Inc.
  • MidFirst Bank
  • Missouri Employers Mutual Insurance
  • Modern Woodmen of America
  • Mortgage Guaranty Insurance Corp
  • Munich Reinsurance America, Inc.
  • Mutual of Omaha - Mutual of Omaha Bank
  • National General Holding Corps
  • National Rural Utilities Cooperative Finance Corporation (NRUCFC)
  • Nationwide Mutual Insurance Company
  • Navient
  • Navy Federal Credit Union
  • NCCI Holdings, Inc.
  • New Jersey Manufacturers Insurance Group
  • New York Community Bancorp, Inc.
  • North American Bancard Holdings, LLC
  • Northrop Grumman Federal Credit Union
  • OneBeacon Insurance Group, Ltd.
  • PartnerRe US
  • Patelco Credit Union
  • Payoneer, Inc.
  • PEMCO Mutual Insurance Company
  • Penn Mutual Life Insurance Company
  • People's United Financial, Inc.
  • PHH Corporation
  • Philadelphia Insurance Companies
  • Piper Jaffray Companies
  • Plymouth Rock Assurance Corporation
  • Ponce Bank
  • PRA Group, Inc.
  • Principal Financial Group
  • Privilege Underwriters, Inc
  • Protective Life Corporation
  • Providence Health & Services - Providence Health Plans
  • PSCU Incorporated
  • QBE North America
  • Rabobank, N.A.
  • Radian Group, Inc.
  • RBC Wealth Management
  • Regions Financial Corporation
  • Renaissance Reinsurance U.S., Inc.
  • Resurgent Capital Services
  • RLI Insurance Company
  • Royal Bank of Canada - City National Bank
  • Ryan Specialty Group, LLC
  • SAIF Corporation
  • Sammons Financial Group
  • SchoolsFirst Federal Credit Union
  • Securian Financial Group
  • Selective Insurance Company of America
  • Sentry Insurance
  • Siemens Financial Services, Inc.
  • Spectrum Health System - Priority Health
  • StanCorp Financial Group, Inc.
  • State Auto Insurance Company
  • State Teachers Retirement System of Ohio
  • Stewart Information Services Corporation
  • Sun Life Financial U.S.
  • Symetra Financial Corporation
  • Synovus Financial Corporation
  • Synovus Financial Corporation - Synovus Bank
  • T. Rowe Price Group, Inc.
  • Technology Credit Union
  • Texas Life Insurance Company
  • Texas Mutual Insurance Company
  • The Allstate Corporation
  • The AmeriHealth Caritas Family of Companies
  • The Capital Group Companies, Inc.
  • The Dentists Insurance Company
  • The Dentists Insurance Company Insurance Solutions
  • The Doctors Company
  • The Guardian Life Insurance Company of America
  • The Jones Financial Companies, L.L.L.P
  • The Main Street America Group
  • The Midland Company - American Modern Insurance Group
  • The Motorists Insurance Group
  • The Phoenix Companies, Inc.
  • The Progressive Corporation
  • The State of North Carolina - Office of State Human Resources
  • The Travelers Companies, Inc.
  • The Warranty Group
  • Think Mutual Bank
  • Thrivent Financial
  • Toyota Financial Services
  • Transamerica
  • Trupanion, Inc.
  • U.S. Bancorp
  • UnitedHealth Group
  • Veterans United Home Loans
  • Vision Service Plan - VSP Vision Care
  • Vision Service Plan Global
  • Volkswagen Credit, Inc.
  • Washington Trust Bank
  • Webster Financial Corporation
  • Webster Financial Corporation - HSA Bank
  • Wells Fargo & Company
  • West Bend Mutual Insurance Company
  • Western & Southern Financial Group
  • Westfield Bank
  • Westfield Insurance
  • Westwood Holdings Group Inc.
  • Westwood Trust
  • Wilton Reassurance Company
  • Zenith National Insurance Corporation
  • Zions Bancorporation
  • Zurich North America

Position List & Sample Report

Position List

View the position list and descriptions included in this survey.

Sample Report

View a sample report of this survey for a glimpse at what’s included.

2019 Participation

2019 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.
  • IsOrderingSetYes
  • Ordering TypeSingleLevelMultiSelection
  • RegionUS
  • Sub TitleMinimize the risk of turnover with a strategy backed by data
  • Short DescriptionEvaluate pay for positions in organizations offering insurance to the public.