US IHP – Health Plan Operations Compensation Survey

Reduce turnover with a more proactive rewards strategy

Buy Now!
US IHP – Health Plan Operations Compensation Survey image

Technology is changing the game for health plan organizations. More companies are investing in analytics and automation, and that is not likely to slow down. To enhance operational efficiency and improve the customer experience, your business needs the top talent. Attracting and retaining these employees requires a proactive approach to your rewards strategy.

Ensure your compensation plans are competitive using the US IHP – Health Plan Operations Compensation Survey. With information collected from 193,600+ employee observations, leverage the survey data to analyze your compensation strategy against the market. Evaluate your employees’ base salary, total cash compensation, total direct compensation, and incentive offerings. Benchmark your healthcare operations salary strategy using data from 106 organizations across numerous position families, such as:

  • Claims/Member services
  • Quality management
  • Legal/Compliance
  • Finance
  • Human resources
  • Provider networks and more
Are you ready to take a more proactive approach to your rewards strategy?
Survey Details At a Glance
  • Overview
  • Product Details
  • Pricing / Buy Now
  • Survey Schedule
  • Position List & Sample Report
  • Participating Companies
  • 2019 Participation


With compensation data for 246 published positions, find the information that your operation needs.

Delivered in Fully Customizable Formats

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters — including geography, industry, company size, and more. Efficiently organize and analyze the information with Mercer WIN, which enables you to:

  • Compare job descriptions side by side.
  • Change pay elements to support the right level of analysis.
  • Perform function and career-level analysis.
  • Export your data for integration into other systems (data also available as an Excel file).
  • Run presentation-quality detailed or summary reports.

Salary Survey Methodology
Mercer surveys are designed using the most accurate and up-to-date market data practices. Data is collected from HR professionals at participating organizations and then analyzed for validity, thoroughness, and market representation based on the organization's size, structure, geographic region, or a combination of these factors. A minimum number of incumbents, organizations, and distinct organizations are required in order to report each data element. If minimums are not met, the market data is suppressed, ensuring you the highest level of data confidentiality.

Product Details

Survey Statistics

  • # Positions Surveyed: 248
  • # Positions Published: 246
  • # Organizations: 106
  • # Observations: 193,642

Based on data from the 2018 US IHP – Health Plan Operations Compensation Survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.

Data Collected

  • Base Salary
  • Total Cash Compensation
  • Total Direct Compensation
  • Incentive

Data Analyzed

  • BlueCross BlueShield vs Non-BCBS Organizations
  • Ownership
  • Revenue / Sales

Position Families Analyzed

  • Claims/member services
  • Information Systems
  • Quality management
  • Corporate Support
  • Legal/compliance
  • Sales and Marketing
  • E-business
  • Medical executives
  • Senior governing executives
  • Finance
  • Provider network
  • Special services/product lines
  • Human Resources


Product Participant Non-Participant
2018 US IHP – Health Plan Operations Compensation Survey (Module 2) USD 1,600 USD 4,800

Buy Now

US IHP – Health Plan Operations Compensation Survey

Our shopping cart does not allow multi-currency checkout.

Please complete your other currency purchase before adding a product of a different currency to your shopping cart.


If you need assistance, please contact customer service.

Additional buying options are available. Call us to learn how you can lock in rates for two or more years and qualify for additional discounts.

Please note:

  • Additional users may be added during checkout for USD 200 each per module/survey.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2018 results now available.

Survey Schedule

  • Questionnaire Distributed: March 1
  • Participation Deadline: April 15
  • Data Effective Date: April 1
  • Report Available: August

Position List & Sample Report

Position List

View the position list and descriptions included in this survey.

Sample Report

View a sample report of this survey for a glimpse at what’s included.

Participating Companies

  • Accolade
  • Aetna, Inc.
  • Affinity Health Plan
  • Alliance Behavioral Healthcare
  • Anthem, Inc.
  • AultCare
  • Banner University Health Plans
  • BlueCross BlueShield Association
  • BlueCross BlueShield of Alabama
  • BlueCross BlueShield of Arizona
  • BlueCross BlueShield of Louisiana
  • BlueCross BlueShield of Massachusetts
  • BlueCross BlueShield of Michigan
  • BlueCross BlueShield of Minnesota
  • BlueCross BlueShield of Nebraska
  • BlueCross BlueShield of North Carolina
  • BlueCross BlueShield of Rhode Island
  • BlueCross BlueShield of Tennessee
  • BlueCross BlueShield of Vermont
  • BlueCross of Idaho Health Service, Inc.
  • BlueShield of California
  • Bottom Line Systems, LLC
  • CIGNA Corporation
  • Cambia Health Solutions
  • Capital BlueCross
  • CareFirst BlueCross BlueShield
  • CareOregon
  • Centene Corporation
  • Center Care - Commonwealth Health Corporation
  • Central California Alliance for Health
  • Children's Community Health Plan
  • Commonwealth Care Alliance
  • Concentra - Select Medical
  • Cook Children's Health Plan
  • DST Systems, Inc.
  • Dean Health Plan - SSM Health
  • Delta Dental of California
  • Delta Dental of Rhode Island
  • EMI Health
  • Element Care
  • EmblemHealth
  • Excellus BlueCross BlueShield - Lifetime Healthcare Companies, Inc.
  • Experian
  • Florida Blue
  • Geisinger Health Plan
  • Harvard Pilgrim Health Care
  • Hawaii Medical Service Association
  • Health Advocate
  • Health Alliance Plan (HAP) - Henry Ford Health System
  • Health Care Service Corporation
  • HealthNow New York, Inc.
  • HealthPartners - Minnesota
  • Healthfirst
  • Highmark Health
  • Hometown Health - Renown Health
  • Horizon BlueCross BlueShield of New Jersey
  • Humana, Inc.
  • Independence BlueCross
  • Independent Health Association, Inc.
  • Kaiser Foundation Health Plan, Inc.
  • KelseyCare Advantage
  • L.A. Care Health Plan
  • MVP Health Care
  • Magellan Health, Inc.
  • Mayo Clinic Health Solutions
  • Medica Health Plans
  • Medical Mutual of Ohio
  • Memorial Hermann Health Solutions
  • Molina Healthcare, Inc.
  • Mount Carmel Health Plan MediGold - Trinity Health
  • National Rural Electric Cooperative Association
  • Noridian Healthcare Solutions
  • OSU Health Plan, Inc.
  • OneCare Vermont
  • PacificSource
  • Paramount Health Care
  • Premera BlueCross
  • Presbyterian Health Plan
  • Prime Therapeutics, LLC
  • Priority Health - Spectrum Health System
  • Providence Health Plans
  • Samaritan Health Plans
  • Sanford Health Plan
  • Scott & White Health Plan
  • Scripps Health Plan
  • Seaside Health Plan - MemorialCare Health System
  • Security Health Plan - Marshfield Clinic
  • SelectHealth, Inc. - Intermountain Healthcare, Inc.
  • Sentara Health Plan
  • Sharecare, Inc.
  • Sharp Health Plan
  • Signature Care - Parkview Health Plan Services
  • SummaCare
  • Texas Children's Health Plan
  • Texas Health Resources - Aetna
  • The AmeriHealth Caritas Family of Companies
  • Tufts Health Plan
  • UCare
  • UPMC Health Plan
  • UnitedHealth Group
  • University Hospitals Health Design Plus
  • University of Utah Health Plans
  • Well Priority
  • WellCare Health Plans, Inc.
  • Wellmark BlueCross BlueShield

2019 Participation

2019 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.
  • IsOrderingSetYes
  • Ordering TypeSingleLevelMultiSelection
  • RegionUS
  • Sub TitleReduce turnover with a more proactive rewards strategy
  • Short DescriptionSalary data for supervisory, professional, and nonexempt-type positions.