US FSS: Financial Services Suite

Data to enhance your talent strategy for the future of work

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US FSS: Financial Services Suite image

The world of work is changing in the financial industry. From changing industry regulations and advancements in technology to increasing competition for talent from startups and tech companies, financial organizations have no choice but to adapt — or risk getting left behind. To position your organization for long-term success and to keep up with financial services industry trends, developing a flexible and scalable talent strategy to properly prepare your company for the future of work is crucial.

Evaluate and create competitive compensation strategies with the US FSS: Financial Services Suite. Learn exactly what to pay your employees using financial services compensation data collected for 4,900+ positions. Benchmark your talent strategy against financial organizations across the country. Analyze the data by:

  • Base pay
  • Long-term incentives
  • Organization data
  • Pay range minimums and maximums
  • Sales incentive eligibility and amounts
  • Sales incentive targets
  • Short-term incentive eligibility and amounts
  • Short-term incentive thresholds, targets, and maximums

This financial services compensation data is available within seven survey modules to ensure you have the vital market data for the position(s) that you need.

Is your talent strategy prepared for the future of work?
Survey Details At a Glance:

Survey Modules # of Positions Surveyed
# of Organizations
Commercial Banking 475 86
Consumer Finance 526 206
Financial Operations 452 281
FinTech 933 286
Insurance 725
Retail Banking 382
Wealth Management 1,112
*Note: Table above is based off of 2018 FSS survey stats.
  • Product Details
  • Pricing / Buy Now
  • Survey Schedule
  • Participating Companies
  • Position List & Sample Report
  • 2019 Participation


This survey is powered by Mercer Job Library. This comprehensive job catalog provides you with improved job descriptions for more accurate position matches, clearer relationships between jobs, more specializations, and much more. Learn more or view Mercer Job Library FAQs for more details.

With the move to Mercer Job Library, the US FSS: Financial Services Suite now collects base pay, incentive, and other organizational data for 464 specializations covering 4,964 positions across 17 job families. Further enhance your financial services salary strategy.

Delivered in Fully Customizable Formats
Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters — including geography, industry, company size, and more. Efficiently organize and analyze the information with Mercer WIN, which enables you to:

  • Compare job descriptions side by side.
  • Change pay elements to support the right level of analysis.
  • Perform function and career-level analysis.
  • Export your data for integration into other systems (data also available as an Excel file).
  • Run presentation-quality detailed or summary reports.

Salary Survey Methodology
Mercer surveys are designed using the most accurate and up-to-date market data practices. Data is collected from HR professionals at participating organizations, and then analyzed for validity, thoroughness, and market representation based on the organization's size, structure, geographic region, or a combination of these factors. A minimum number of incumbents, organizations, and distinct organizations are required in order to report each data element. If minimums are not met, the market data is suppressed ensuring you the highest level of data confidentiality.

Product Details


  • # Positions Surveyed: 4,964
  • # Positions Published: 669
  • # Organizations: 380
  • # Observations: 385,743

Based on data from the 2018 US FSS: Financial Services Suite survey. Data minimum and suppression rules account for the difference between the number of positions surveyed and published.


Product Participant Non-Participant
2018 US FSS: Financial Services Suite — Commercial Banking USD 1,400 USD 4,200
2018 US FSS: Financial Services Suite — Consumer Finance USD 1,400 USD 4,200
2018 US FSS: Financial Services Suite — Financial Operations USD 1,400 USD 4,200
2018 US FSS: Financial Services Suite — Fintech USD 1,900 USD 5,700
2018 US FSS: Financial Services Suite — Insurance USD 1,400 USD 4,200
2018 US FSS: Financial Services Suite — Retail Banking USD 1,400 USD 4,200
2018 US FSS: Financial Services Suite — Wealth Management USD 1,400 USD 4,200
2018 US FSS: Financial Services Suite — Flex (any three FSS modules)* USD 3,800 USD 7,950
2018 US FSS: Financial Services Suite — Full (all seven FSS modules) USD 6,500 USD 13,500

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US FSS: Financial Services Suite

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Please note: The Wealth Management module was formerly the Trust and Private Banking module.

Additional buying options are available. Call us to learn how you can lock in rates for two or more years and qualify for additional discounts.

Please note:

  • Additional users may be added during checkout for USD 200 each per module/survey.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2018 results now available.

Survey Schedule

  • Participation Opens: March 4
  • Participation Deadline: May 17
  • Date Effective: March 1
  • Report Available: August

Participating Companies

  • AAA Club Alliance
  • AAA Northern California, Nevada and Utah
  • Acuity Insurance
  • Aetna, Inc.
  • Aflac, Inc.
  • AgFirst Farm Credit Bank
  • Alerus Financial Corporation
  • Alfa Mutual Insurance Company
  • Allianz Asset Management of America L.P.
  • Allianz Global Corporate & Specialty
  • Allianz Worldwide Partners
  • Ally Financial, Inc.
  • American Century Investments
  • American Century Investments - CA
  • American Enterprise Group, Inc.
  • American Family Insurance
  • American Financial Group, Inc.
  • American Financial Group, Inc. - Great American Financial Resources, Inc.
  • American Financial Group, Inc. - Great American Insurance Group
  • American Financial Group, Inc. - Mid-Continent Casualty Company
  • American Financial Group, Inc. - National Interstate
  • American Financial Group, Inc. - Republic Indemnity
  • American Financial Group, Inc. - Summit Holdings Southeast, Inc.
  • American Financial Group, Inc. - VanLiner
  • American International Group, Inc.
  • Ameriprise Financial, Inc.
  • Amerisure Mutual Insurance Company
  • Amica Mutual Insurance Company
  • Anthem, Inc.
  • Argo Group International Holdings, Ltd.
  • Argo Group US, Inc.
  • Arthur J Gallagher
  • Associated Bank, N.A.
  • Asurion
  • Auto Club Group
  • Auto Club Group (Contact Center)
  • Auto Club Group (Executive)
  • Automobile Club of Southern California
  • AvidXchange
  • Bank of Hawaii
  • Bank of the Ozarks
  • Bayview Asset Management
  • Beneficial Mutual Bancorp, Inc.
  • Bethpage Federal Credit Union
  • Blue Cross and Blue Shield of Alabama
  • Blue Cross and Blue Shield of Louisiana
  • Blue Cross and Blue Shield of North Carolina
  • Blue Cross Blue Shield of Massachusetts
  • Blue Cross Blue Shield of Michigan
  • Blue Cross Blue Shield of Minnesota
  • Blue Cross of Idaho Health Service, Inc.
  • Blue Shield of California
  • BlueCross BlueShield of South Carolina
  • BlueCross BlueShield of Tennessee
  • BMO - Bank of Montreal
  • BMW Financial Services NA, LLC
  • Board of Governors of the Federal Reserve System
  • Boeing Employees Credit Union (BECU)
  • BOK Financial Corporation
  • Boston Financial Investment Management
  • Branch Banking & Trust Company
  • Brandywine Trust Company, LLC
  • Bremer Financial Corporation
  • Brighthouse Financial
  • Broadridge Financial Solutions, Inc.
  • Broadridge Financial Solutions, Inc. - Global Technology & Operations
  • Cadence Bank
  • California Casualty Management Company
  • Cambia Health Solutions
  • Capital One Financial Corp.
  • CareFirst BlueCross BlueShield
  • Chandler Asset Management, Inc.
  • Church Pension Group Services Corporation
  • CIBC Bank USA
  • CIGNA Corporation
  • CIGNA Corporation - CIGNA Group Disability and Life
  • CIGNA Corporation - CIGNA Healthcare
  • Cincinnati Financial Corp.
  • Citigroup, Inc.
  • Citigroup, Inc. - Citi North America, Operations & Technology
  • Citizens Property Insurance Corporation
  • CNA Financial Corporation
  • CNO Financial Group, Inc.
  • CoBank, ACB
  • Comerica, Inc.
  • Commerce Bancshares, Inc.
  • Computershare
  • Consortium Health Plans, Inc.
  • Constitution Life
  • CopperPoint Mutual Insurance Company
  • CorAmerica
  • Country Financial
  • Credit Acceptance Corporation
  • Crum & Forster
  • CSAA Insurance Group
  • Cullen/Frost Bankers, Inc.
  • D.A. Davidson Companies
  • Delaware Life Insurance Company
  • Delta Dental Insurance Company
  • Delta Dental of California
  • Delta Dental Of Pennsylvania
  • Delta Dental Plan of Michigan, Inc.
  • Discover Financial Services
  • Ditech Holding Corporation
  • Donnelley Financial Solutions
  • Donnelley Financial Solutions - Global Capital Market (GCM)
  • Donnelley Financial Solutions - Global Investment Markets (GIM)
  • Dorsey & Whitney, LLP - Dorsey & Whitney Trust Company
  • Eastern Bank Corporation
  • Elevations Credit Union
  • Employers Mutual Casualty Company
  • Equity Trust
  • Erie Insurance Group
  • ESL Federal Credit Union
  • Esurance Insurance Services, Inc.
  • Farm Credit Bank of Texas
  • Farm Credit System
  • Farmers Insurance Group
  • Farmers Mutual Hail
  • FBL Financial Group, Inc.
  • FCCI Insurance Group
  • Federal Home Loan Bank of Atlanta
  • Federal Home Loan Bank of Cincinnati
  • Federal Reserve Bank of Atlanta
  • Federal Reserve Bank of Boston
  • Federal Reserve Bank of Cleveland
  • Federal Reserve Bank of Dallas
  • Federal Reserve Bank of Kansas City
  • Federal Reserve Bank of Minneapolis
  • Federal Reserve Bank of Philadelphia
  • Federal Reserve Bank of Richmond
  • Federal Reserve Bank of San Francisco
  • Federal Reserve Bank of St. Louis
  • Federated Investors
  • Federated Mutual Insurance Company
  • Fidelis Care of New York
  • Fifth Third Bancorp
  • Financial Industry Regulatory Authority (FINRA), Inc.
  • First American Financial Corporation - First American Trust
  • First Financial Bancorp
  • First National Bank of Omaha
  • First Tennessee Bank
  • FirstBank
  • Flagstar Bancorp, Inc.
  • Florida Blue
  • FM Global
  • Frankenmuth Insurance
  • Freedom Financial Network
  • Freedom Mortgage Corporation
  • Friedkin Companies, Inc. - Gulf States Financial Services
  • GATX Corporation
  • General Motors Company - General Motors Financial Company, Inc.
  • Genworth Financial, Inc.
  • GeoVera Holdings, Inc.
  • Glatfelter Insurance Group
  • Global Indemnity Group, Inc.
  • Global Indemnity Limited
  • GNY Insurance Companies
  • Golden 1 Credit Union
  • Golden State Farm Credit
  • Grange Mutual Casualty Company
  • Great-West Financial
  • Hannover Life Reassurance Company of America
  • Harland Clarke
  • HD Vest, Inc.
  • Health Care Service Corporation
  • Health Care Service Corporation - BlueCross BlueShield of Illinois
  • Health Care Service Corporation - BlueCross BlueShield of Montana
  • Health Care Service Corporation - BlueCross BlueShield of New Mexico
  • Health Care Service Corporation - BlueCross BlueShield of Oklahoma
  • Health Care Service Corporation - BlueCross BlueShield of Texas
  • HealthNow New York, Inc.
  • HealthPartners
  • Horizon Blue Cross Blue Shield of New Jersey
  • Humana, Inc.
  • Humboldt
  • Huntington Bancshares, Inc.
  • Indiana Farm Bureau Insurance
  • Intermountain Healthcare, Inc. - SelectHealth, Inc.
  • Jackson National Life Insurance Company
  • Johnson Financial Group
  • K. Hovnanian American Mortgage
  • KAR Auction Services, Inc. - Automobile Finance Corporation
  • KeyCorp
  • Kinecta Federal Credit Union
  • Klarna, Inc.
  • Legal & General America, Inc.
  • Lennar Corporation - Eagle Home Mortgage
  • Liberty Mutual Group
  • Liberty Mutual Group - Commercial Insurance
  • Liberty Mutual Group - Global Consumer Markets
  • Liberty Mutual Group - Global Specialty
  • Lifetime Healthcare Companies, Inc. - Excellus BlueCross BlueShield
  • Lifetime Healthcare Companies, Inc. - MedAmerica Insurance Company
  • LPL Financial
  • M&T Bank Corporation
  • Manulife Financial Corporation (US)
  • MAPFRE U.S.A. Corp.
  • Mariner Finance, LLC
  • Markel Corporation
  • MassMutual Life Insurance Company
  • MB Financial, Inc.
  • Mercedes-Benz Financial Services USA, LLC
  • Mercedes-Benz Financial Services USA, LLC (Executive)
  • Mercury General Corporation
  • MetLife, Inc.
  • MFS Investment Management
  • MidFirst Bank
  • Missouri Employers Mutual Insurance
  • Modern Woodmen of America
  • Mortgage Guaranty Insurance Corp
  • Munich Reinsurance America, Inc.
  • Mutual of Omaha
  • Mutual of Omaha - Mutual of Omaha Bank
  • Nassau Re
  • National Futures Association
  • National General Holding Corps
  • National Rural Utilities Cooperative Finance Corporation (NRUCFC)
  • Nationstar Mortgage Holdings, Inc.
  • Nationwide Mutual Insurance Company
  • Navient
  • Navy Federal Credit Union
  • NCCI Holdings, Inc.
  • New Jersey Manufacturers Insurance Group
  • New York Community Bancorp, Inc.
  • New York Life Insurance Company
  • New York Life Insurance Company - Insurance
  • North American Bancard Holdings, LLC
  • Northrop Grumman Federal Credit Union
  • Northwest Farm Credit Services
  • Ohio National Life Insurance Company
  • OneBeacon Insurance Group, Ltd.
  • OneMain Financial
  • PartnerRe US
  • Patelco Credit Union
  • Payoneer, Inc.
  • PayPal Holdings, Inc.
  • PEMCO Mutual Insurance Company
  • Penn Mutual Life Insurance Company
  • Pennsylvania Higher Education Assistance Agency
  • People's United Financial, Inc.
  • People's United Financial, Inc. - People's Securities, Inc.
  • People's United Insurance Agency
  • PGIM Investments, LLC
  • PGIM Real Estate Finance
  • PGIM, Inc.
  • PHH Corporation
  • Philadelphia Insurance Companies
  • Piper Jaffray Companies
  • Plymouth Rock Assurance Corporation
  • PNC Financial Services
  • Ponce Bank
  • PRA Group, Inc.
  • Premera Blue Cross
  • Principal Financial Group
  • Privilege Underwriters, Inc
  • Protective Life Corporation
  • Protective Life Corporation - Asset Protection Division
  • Protective Life Corporation - Life & Annuity Division
  • Providence Health & Services - Providence Health Plans
  • Prudential Financial, Inc.
  • Prudential Insurance Company of America, Inc.
  • Prudential International Insurance Service Company, LLC
  • Prudential Mutual Fund Services, LLC
  • PSCU Incorporated
  • QBE North America
  • Quantitative Management Associates, LLC
  • Rabobank, N.A.
  • Radian Group, Inc.
  • Rapid Capital Funding
  • RBC Wealth Management
  • Red Capital Group
  • Regions Financial Corporation
  • Reinsurance Group of America, Inc.
  • Renaissance Reinsurance U.S., Inc.
  • Resurgent Capital Services
  • RLI Insurance Company
  • RMB Capital Management
  • Royal Bank of Canada - City National Bank
  • Royal Bank of Canada - RBC Bank
  • Ryan Specialty Group, LLC
  • SAIF Corporation
  • Sammons Financial Group
  • San Diego County Credit Union
  • Saybrus Partners
  • SchoolsFirst Federal Credit Union
  • Securian Financial Group
  • Selective Insurance Company of America
  • Sentry Insurance
  • Siemens Financial Services, Inc.
  • Society Insurance
  • Spectrum Health System - Priority Health
  • SSM Health - Dean Health Plan
  • StanCorp Financial Group, Inc.
  • State Auto Insurance Company
  • State Farm Insurance
  • State Teachers Retirement System of Ohio
  • Stewart Information Services Corporation
  • Sun Life Financial U.S.
  • Symetra Financial Corporation
  • Synovus Financial Corporation
  • Synovus Financial Corporation - Synovus Bank
  • Synovus Financial Corporation - Synovus Mortgage Corp.
  • Synovus Financial Corporation - Synovus Securities
  • Synovus Financial Corporation - Synovus Trust
  • T. Rowe Price Group, Inc.
  • TCF National Bank
  • Technology Credit Union
  • Texas Capital Bancshares, Inc.
  • Texas Life Insurance Company
  • Texas Mutual Insurance Company
  • The Allstate Corporation
  • The AmeriHealth Caritas Family of Companies
  • The AmeriHealth Caritas Family of Companies - AmeriHealth Caritas Louisiana
  • The AmeriHealth Caritas Family of Companies - AmeriHealth Caritas of Iowa
  • The AmeriHealth Caritas Family of Companies - AmeriHealth Caritas Pennsylvania
  • The AmeriHealth Caritas Family of Companies - AmeriHealth District of Columbia
  • The AmeriHealth Caritas Family of Companies - Arbor Health Plan
  • The AmeriHealth Caritas Family of Companies - PerformCare NJ
  • The AmeriHealth Caritas Family of Companies - Prestige Health Choice
  • The AmeriHealth Caritas Family of Companies - Select Health of South Carolina, Inc.
  • The Capital Group Companies, Inc.
  • The Dentists Insurance Company
  • The Dentists Insurance Company Insurance Solutions
  • The Doctors Company
  • The Guardian Life Insurance Company of America
  • The Jones Financial Companies, L.L.L.P
  • The Main Street America Group
  • The Midland Company - American Modern Insurance Group
  • The Motorists Insurance Group
  • The Northwestern Mutual Life Insurance Company
  • The Phoenix Companies, Inc.
  • The Progressive Corporation
  • The State of North Carolina - Office of State Human Resources
  • The Travelers Companies, Inc.
  • The Vanguard Group, Inc.
  • The Warranty Group
  • Think Mutual Bank
  • Thrivent Financial
  • TIAA - EverBank Financial Corp
  • Total Merchant Services
  • Toyota Financial Services
  • Transamerica
  • Trupanion, Inc.
  • Trustmark Companies
  • TTCU Federal Credit Union
  • U.S. Bancorp
  • UnitedHealth Group
  • Valley National Bancorp
  • VantivHQ
  • Veterans United Home Loans
  • Visa, Inc.
  • Vision Service Plan - VSP Vision Care
  • Vision Service Plan Global
  • Volkswagen Credit, Inc.
  • Volvo Group North America - Volvo Financial Services
  • Voya Financial, Inc.
  • Washington Trust Bank
  • Webster Financial Corporation
  • Webster Financial Corporation - HSA Bank
  • WellCare Health Plans, Inc.
  • Wellmark BlueCross BlueShield
  • Wells Fargo & Company
  • West Bend Mutual Insurance Company
  • Western & Southern Financial Group
  • Westfield Bank
  • Westfield Insurance
  • Westwood Holdings Group Inc.
  • Westwood Management Corp.
  • Westwood Trust
  • William Blair & Company, LLC
  • Wilton Reassurance Company
  • Zenith National Insurance Corporation
  • Zions Bancorporation
  • Zurich North America

Position List & Sample Report

Position List

View the position list and descriptions included in this HR compensation survey to optimize your ongoing compensation and benchmarking efforts.

Sample Report

View a sample report of this survey for a glimpse at what’s included.

2019 Participation

2019 Survey Participation is now closed. Survey participation is open to all organizations with matching jobs and is not required to purchase results. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.
  • IsOrderingSetYes
  • Ordering TypeMultiLevelMultiSelection
  • RegionUS
  • Sub TitleData to enhance your talent strategy for the future of work
  • Short DescriptionSalary data on US financial services industry positions across 6 modules.