Canada Retail Compensation and Benefits Survey

Data to help your workforce strategy keep up

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Canada Retail Compensation and Benefits Survey SKU_7408

The retail industry is constantly changing. Innovation is changing how people shop while also shifting the roles and skills you need to continue meeting customer demands. Traditional retail roles are still critical in the buying cycle too. Finding the staff you need for all roles and keeping them in place is crucial.

Motivate and attract top talent with the Canada Retail Compensation and Benefits Survey. See where your company stacks up against the competition with survey data for 197 positions, including in-store visual merchandiser, e-commerce director, social media manager, and store manager. Benchmark your compensation strategy against all organizations, or narrow the data by:

  • Industry sectors and subsectors
  • Geographic location
  • Company size (gross sales/revenue and square footage)
  • Scope of responsibility (number of stores managed, sales volume managed, square footage managed)

To ensure accurate benchmarking for your organization, data is available for the retail industry as a whole, or you can select restaurant data only.

Is your workforce strategy prepared to keep up with the retail industry?

Survey # of Positions # of Organizations
Canada Retail Industry Compensation and Benefits Survey 197 92
Canada Retail Industry Compensation and Benefits Survey – Restaurant Industry 30 10
Survey Details at a Glance
  • Overview
  • Product Details
  • Pricing / Buy Now
  • Survey Schedule
  • Participating Companies
  • Position List & Sample Report
  • 2018 Participation


With compensation data for 469,659 employee observations, analyze your talent strategy across several parameters, including:

  • Annual base salary
  • Incentive eligibility
  • Sales incentive amounts
  • Benefits
  • Organization data
  • Total cash compensation
  • Compensation practices
  • Part-time/Full-time status
  • Turnover
  • Hourly wage rate
  • Salary ranges
  • Wage planning

New for 2018

31 jobs have been added to the 2018 Canada Retail Compensation and Benefits Survey, providing you more conclusive data for your compensation strategy. New positions include, Senior Makeup Artist, Store/Field Recruitment Specialist, Email Marketing Specialist, and more.

Delivered in fully customizable formats

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters — including geography, industry, company size, and more. Efficiently organize and analyze the information with Mercer WIN, which enables you to:

  • Compare job descriptions side by side.
  • Change pay elements to support the right level of analysis.
  • Perform function and career-level analysis.
  • Export your data for integration into other systems (data also available as an Excel file).
  • Run presentation-quality detailed or summary reports.

Salary Survey Methodology

Mercer surveys are designed using the most accurate and up-to-date market data practices. Data is collected from HR professionals at participating organizations and then analyzed for validity, thoroughness, and market representation based on the organization's size, structure, geographic region, or a combination of these factors. A minimum number of incumbents, organizations, and distinct organizations are required in order to report each data element. If minimums are not met, the market data is suppressed ensuring you the highest level of data confidentiality.

View Sample Report

Product Details

Survey Statistics

  • Positions: 197
  • Organizations: 92
  • Observations: 469,659
Based on data from the 2018 Canada Retail Compensation and Benefits Survey 

Data Collected

  • Annual base salary
  • Incentive eligibility
  • Sales incentive amounts
  • Benefits
  • Organization data
  • Total cash compensation
  • Compensation practices
  • Part-time/Full-time status
  • Turnover
  • Hourly wage rate
  • Salary ranges
  • Wage planning

    Data Analyzed

    Industry Sector
  • Apparel, fashion, footwear and accessories
  • Electronics, entertainment, communications, office
  • Restaurants
  • Convenience
  • Grocery, pharmacy, general merchandise
  • Specialty stores
  • Department stores
  • Home, hardware, building and garden supplies
  • Wholesale distribution
    • Apparel and accessories combination stores
    • Convenience combination gas/petro and convenience
    • Hardware
    • Apparel/Accessories – family
    • Department stores
    • Home goods and products
    • Apparel/Accessories – infants/children
    • Drug stores, pharmacies
    • Jewelry
    • Apparel/Accessories – men
    • Drug stores, pharmacies, general merchandise
    • Luxury
    • Apparel/Accessories – women
    • Electronics stores
    • Office supply stores
    • Automotive dealers
    • Entertainment stores
    • Other home products
    • Automotive parts and services
    • Fine dining
    • Other specialty stores
    • Books/Music/Video
    • Footwear/Shoes
    • Quick service, fast food
    • Building supplies
    • Furniture and home furnishings stores
    • Restaurant chains
    • Combination electronics, etc., stores
    • Garden supplies
    • Salon/Personal care products
    • Combination gas/petro and convenience
    • Gas/Petro
    • Sporting goods/Hobby
    • Combination grocery, etc., stores
    • General merchandise
    • Wholesale trade – other or combination
    • Combination specialty stores
    • Gifts/Novelties
    • Wholesale trade, durable goods
    • Communications stores
    • Grocery store
    • Wholesale trade, non-durable goods
    • Convenience
    Geographic area
    • National
    • Regional/Provincial
    • Gross sales/Revenue
    • Square footage
    Scope of Responsibility
    • Number of stores managed
    • Sales volume managed
    • Square footage managed


Product Participants Non-Participants
2018 Canada Retail Compensation and Benefits Survey CAD 1,900 CAD 5,700

Additional buying options are available. Call us to learn how you can lock in rates for two or more years and qualify for additional discounts.


Please note:

  • Additional users may be added during checkout for CAD 220 each per module/survey.
  • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
  • 2018 results will be available for purchase in August.

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Canada Retail Compensation and Benefits Survey

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Survey Schedule

Participation Opens: March 15

Participation Deadline: April 27 
Report Available: August 

Participating Companies

  • Adidas Canada, Ltd.
  • Advance Auto Parts
  • Apple Canada, Inc.
  • Bell Canada - Bell Mobility, Inc.
  • Best Buy Canada, Ltd.
  • Build-A-Bear Workshop, Inc.
  • Bulk Barn Foods Limited
  • CAA South Central Ontario
  • Calgary Co-operative Association Limited
  • Canada Goose, Inc.
  • Canadian Tire Corporation, Limited
  • Canadian Tire Corporation, Limited - Canadian Tire Financial Services, Ltd.
  • Canadian Tire Corporation, Limited - FGL Sports, Ltd.
  • Canadian Tire Corporation, Limited - Mark's Work Wearhouse, Ltd.
  • Chipotle Mexican Grill, Inc.
  • Cineplex, Inc.
  • Constellation Brands, Inc. (Canada)
  • Costco Wholesale Corporation - Costco Wholesale Canada, Ltd.
  • Couche-Tard Inc.
  • Destination Maternity
  • Disney Store
  • easyfinancial
  • easyhome
  • Estée Lauder Cosmetics, Ltd. (Canada)
  • Federated Co-operative, Ltd.
  • Foot Locker, Inc. - Canada
  • GNC Holdings, Inc.
  • Gap (Canada), Inc.
  • Golf Town Limited
  • Grafton Apparel
  • Groupe Dynamite, Inc.
  • H&M Hennes & Mauritz, Inc.
  • Harry Rosen, Inc.
  • Harry Rosen, Inc. - Executive
  • Holt Renfrew & Co., Ltd.
  • Hudson's Bay Company
  • Hudson's Bay Company - Home Outfitters
  • Hudson's Bay Company - Hudson's Bay
  • IKEA Canada
  • Indigo Books & Music, Inc.
  • J. Crew Canada Inc.
  • Joseph Ribkoff Inc.
  • L Brands, Inc. - Bath & Body Works (Canada)
  • L Brands, Inc. - La Senza
  • L Brands, Inc. - Victoria's Secret (Canada)
  • Lee Valley Tools, Ltd.
  • Levi Strauss & Co. Canada, Inc.
  • Liquor Control Board of Ontario (LCBO)
  • Loblaw Companies Limited
  • Loblaw Companies Limited - Joe Fresh
  • Loblaw Companies Limited - Shoppers Drug Mart
  • London Drugs
  • Longo Brothers Fruit Markets, Inc.
  • lululemon athletica inc.
  • Lush Fresh Handmade Cosmetics
  • Maple Leaf Sports & Entertainment
  • McDonald's Restaurants of Canada Limited
  • Metro Richelieu Inc.
  • Michael Hill International, Ltd.
  • Mountain Equipment Co-Operative
  • Nordstrom, Inc. (Canada)
  • Northern Reflections, Ltd.
  • PVH Canada, Inc. (Canada)
  • Payless Shoesource Canada, Inc.
  • Peavey Industries - Peavey Mart
  • Peavey Industries - TSC Stores L.P.
  • PetSmart Canada, Inc.
  • Pier 1 Imports, Inc. (Canada)
  • Princess Auto, Ltd.
  • Red Apple Stores, Inc.
  • Red Lobster Canada, Inc.
  • Reitmans Canada, Ltd.
  • Rexall Pharmacy Group Ltd.
  • Rogers Communications, Inc.
  • Sephora Beauty Canada, Inc.
  • Signet Jewelers
  • Sleep Country Canada
  • Staples Canada ULC
  • Starbucks Coffee Canada, Inc.
  • Stormtech Performance Apparel Ltd.
  • TELUS Mobility
  • TJX Canada
  • The Brick, Ltd.
  • The Home Depot Canada
  • The Source (Bell) Electronics, Inc.
  • Town Shoes Limited
  • UAP inc.
  • United Farmers of Alberta Co-operative Limited
  • Value Village Stores, Ltd. (Canada)
  • Wal-Mart Canada Corp.
  • Weight Watchers Canada, Ltd.
  • Whole Foods Market Canada, Inc.

Position List & Sample Report

Position List

View the position list and descriptions included in this HR compensation survey to optimize your ongoing compensation and benchmarking efforts.

Sample Report

View a sample report of this survey to see what’s included and learn how easy it is to streamline your salary benchmarking efforts.

2018 Participation

2018 Survey Participation is now closed. View the Survey Schedule tab for your next opportunity to participate. Survey participation is open to all organizations with matching jobs and is not required to purchase results. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.
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  • Sub TitleData to help your workforce strategy keep up