Canada Mercer Turnover Survey

A robust employee retention strategy starts with key insights

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Mercer Turnover Survey – Employee Separations image

As an HR professional, you know that managing employee turnover is essential to the short- and long-term success of your organization. While some turnover may be beneficial by way of revitalizing or fine-tuning your workforce, it can also bring about unexpected interruption to ongoing projects, succession planning setbacks, and costly recruiting cycles. Understanding turnover rate norms and where your organization’s metrics may not align to the market is a good way to start optimizing your talent management strategies to ensure retention of critical employees and skills.

Optimize your current and future strategies with the Canada Mercer Turnover Survey. Using data on voluntary turnover, involuntary turnover, and retirement turnover statistics, compare your organization against your competitors. Identify turnover rates across numerous skill levels. Benchmark your talent strategy against all organizations, or narrow the data by the following turnover metrics:

  • Industry
  • Region
  • Employee group
  • Job function
Are you ready to minimize your company’s turnover?
  • Overview
  • Product Details
  • Pricing / Buy Now
  • Schedule
  • Related Articles
  • Participating Companies


The Canada Mercer Turnover Survey features data from 70 organizations in Canada to help your company with this essential aspect of human resources management.

Want to understand turnover trends in the US too? Access the US Mercer Turnover Survey for key insights on turnover by type, industry, and employee group in the US.

Survey results are delivered in a published PDF format to your account under “My Downloads”.

Salary Survey Methodology
Mercer surveys are designed using the most accurate and up-to-date market data practices. Data is collected from HR professionals at participating organizations and then analyzed for validity, thoroughness, and market representation based on the organization’s size, structure, geographic region, or a combination of these factors. A minimum number of incumbents, organizations, and distinct organizations are required in order to report each data element. If minimums are not met, the market data is suppressed, ensuring you the highest level of data confidentiality.

Product Details

Survey Statistics

  • # Organizations: 70

Based on data from the 2019 Canada Mercer Turnover Survey.

Data Collected

  • Involuntary Turnover
  • Retirement Separations
  • Voluntary Turnover

Data Analyzed

  • Banking/Financial Services
  • Chemicals
  • Consumer Goods
  • Energy
  • High Tech
  • Insurance/Reinsurance
  • Life Sciences
  • Logistics
  • Mining & Metals
  • Other Manufacturing
  • Other Non-Manufacturing
  • Retail & Wholesale
  • Services (Non-Financial)
  • Transportation Equipment
    • Atlantic Canada
    • Greater Calgary
    • Greater Edmonton
    • Greater Montreal
    • Greater Toronto
    • Greater Vancouver
    • Manitoba
    • National Capital Region
    • Other Alberta
    • Other British Columbia
    • Other Ontario
    • Other Quebec
    • Saskatchewan
    Employee Group
    • Executive
    • Management
    • Para-professional
    • Professional
    Job Function
    • Contact Center/Customer Service
    • Engineering
    • Finance, Accounting, and Legal
    • Human Resources
    • Information Technology
    • Manufacturing and Operations
    • Marketing & Communication
    • Sales
    • Other


    Product Participant Non-Participant
    2019 Canada Mercer Turnover Survey CAD 455 CAD 1,365

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    Canada Mercer Turnover Survey

    A robust employee retention strategy starts with key insights

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    Please note:

    • Additional users may be added during checkout for CAD 220 each per module/survey.
    • Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates. Please call for more information.
    • 2019 results now available.


    • Participation Opens: TBD
    • Participation Deadline: TBD
    • Report Available: TBD

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    Perils and Pitfalls of Relying on Turnover Cost Estimates

    HR and other leaders routinely seek to benchmark turnover costs, often using standard “rule-of-thumb” estimates. However, such estimates can be misleading because of the way they are calculated. This article looks at the costs and potential benefits of turnover, uses case studies to demonstrate variation in impact, and discusses how employers can more effectively assess the impact of turnover in their own workforces.

    Download White Paper

    Participating Companies

  • Alberta Innovates
  • Alberta Motor Association
  • Allergan
  • AltaGas - Utilities
  • Alterna Savings and Credit Union
  • Amica Senior Lifestyles
  • ARC Resources
  • Argonaut Gold
  • Atomic Energy of Canada - Canadian Nuclear Laboratories
  • BioSyent
  • C&C North America
  • CAA Club Group
  • Caisse de depot et placement du Quebec - Ivanhoe Cambridge
  • Caisse de depot et placement du Quebec - Otera Capital
  • Canada Post Corporation - Purolator
  • CBC/Radio-Canada
  • CIMA+
  • Connect First Credit Union
  • Contemporary Amperex Technology Canada
  • Corix
  • Covalon Technologies
  • CTBC Bank Co. (Canada)
  • Dover Corporation - Alberta Oil Tool
  • Dynacare
  • First National Financial
  • Fortis - FortisBC
  • General Dynamics Land Systems
  • Gibson Energy
  • HDR (Canada)
  • Heart & Stroke Foundation of Canada
  • Hikvision Canada
  • Insurance Corporation of British Columbia
  • Intact Financial Corporation
  • Intelliware Development
  • Inter Pipeline
  • Interex Forest Products
  • J.D. Irving
  • KGHM International
  • LANXESS - North America
  • Lennox International, Canada
  • Livingston International
  • Lockheed Martin Canada
  • Mastronardi Produce
  • MCAP Commercial
  • McElhanney
  • Medavie Blue Cross
  • MEG Energy
  • Ontario Lottery and Gaming Corporation
  • Ontario Medical Association
  • Panasonic Canada
  • Parex Resources
  • Pelmorex Media
  • Pethealth
  • Princess Auto
  • Repsol Oil & Gas Canada
  • Samsung Electronics Canada
  • Sanofi Canada
  • Schenker of Canada
  • SkipTheDishes
  • Syncrude Canada
  • TAKRAF Canada
  • TAQA North
  • The Commonwell Mutual Insurance Group
  • The Source (Bell) Electronics
  • Toronto Hydro Corporation
  • Tree Island Industries
  • TWB Company of Canada
  • Western Forest Products
  • WhiteWater West Industries
  • WorleyParsons Canada Services
    • ContentA robust employee retention strategy starts with key insights
    • IsOrderingSetYes
    • Ordering TypeSingleLevelMultiSelection
    • RegionCA
    • Sub TitleA robust employee retention strategy starts with key insights
    • Short DescriptionOptimize your current and future strategies with the Canada Mercer Turnover Survey.

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