Customised Product Solutions

Timely and cost effective solutions to support organisations' internal human resources team.

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Our services include:

Market Data Services beyond Surveys

To complement Mercer's suite of remuneration and HR surveys, on request Mercer offers a comprehensive, customised market pricing service for a single job or groups of jobs.

Market Pricing

Ad hoc position based or job evaluated remuneration results for local positions in Australia and countries outside of Australia. This service allows you to compare an individual's remuneration package against a wide range of data cuts such as the general market, specific industry group or your own customised peer group.

Job Evaluations

Job evaluation provides a systematic and analytical approach to defining and valuing jobs. It results in a quantitative measure of work value (a number) that can then be used to reference market remuneration data for positions of equivalent size from Mercer's database. Mercer Australia utilises two job evaluation methodologies:

  • Mercer CED Job Evaluation Methodology which is specific to Australia. The Mercer CED system, sizes a position based on three main factors. These are:
    Expertise: The knowledge, skills and experience required for the job, as well as the breadth of functions and interpersonal skill required.
    Judgement: The policies and guidelines which exist and impact upon the reasoning and thinking challenges faced by the position.
    Accountability: The measured outcomes expected from the position.

  • International Position Evaluation (IPE) System which is Mercer's global methodology. The Mercer IPE system, sizes a position based on five factors. These are:
    Impact: Considers the nature of a position's impact, modified by the level of contribution and nature and size of the organisation.
    Communication: Considers the communication skill requirements of the position based on the responsibility for communications both internally and externally.
    Innovation: Considers the level of innovation that the position requires and the level of complexity of the innovation.
    Knowledge: Considers the nature of knowledge required to accomplish objectives and achieve goals. It considers whether the knowledge is applied. as a team member, team leader or manager of teams as well as the geographic context.
    Risk: Considers the nature of risk within the context of exposure. This factor is an integrated but optional part of the IPE system.

Job evaluation audits

Auditing job evaluations is an essential part of good internal governance. Mercer reviews the job evaluations completed by our clients, underpinned by either Mercer CED Job Evaluation Methodology or Mercer IPE System, to ensure they are fair and accurate representations of the roles and to give our clients peace of mind.

Remuneration Review Services

Budget paper creation

We can create your budget paper with economic and industry commentary as well as recommendations of % increase spend and distribution.

Updating of remuneration ranges

We update remuneration ranges or individual point scores for roles that have been underpinned by Mercer's CED methodology or Mercer IPE System. Mercer sources this remuneration data from our extensive remuneration database. Also, we provide remuneration movements and forecasts to show how the market has moved over the past year, and how it is likely to move in the years to come.

Incentive/excel review

We can assist with your incentives or other excel based projects by creating or reviewing your spreadsheets.

Onsite remuneration support

We can provide onsite assistance during our clients' peak periods when they need an extra pair of hands, offering analysis and remuneration support. Typically, our clients engage Mercer during preparation and/or execution of their annual remuneration review. Mercer consultants are experienced and trained to assist.

Documentation Support

HR policies and procedures
  • We review our clients' current HR policies and procedures to determine competitive practices in the broader Australian market.

  • We also write HR policies and procedures to suit your organisation and ensure that your organisation is competitive.

Job analysis
  • We design position description templates to suit our client's requirements, using best practice and best fit approaches.

  • We also write position descriptions that are unique for your organisation.


Mercer as your Rem Team

Lack the need for a full time/ year round remuneration team? Mercer can be your Rem Team all year round or simply for the 3-4 month critical remuneration review period. Completing matching, incentive calculation and remuneration review.


Please contact us for more information on pricing.


For any enquiries, please contact Customer Service on 1800 645 186 or Paulina Wladdimiro at
or +61 406 686 528.