US Retail Compensation and Benefits Survey

Attract and retain employees for all retail roles

Buy Now!
US Retail Compensation and Benefits Survey image

Save 25% off 2016 North American compensation surveys

Innovation is changing how people shop while also shifting the roles and skills you need to continue meeting customer demands. Traditional retail roles are still critical in the buying cycle too. Finding the staff you need for all roles and keeping them in place is crucial.

Motivate and attract top talent with the US Retail Compensation and Benefits Survey. See where your company stacks up against the competition with survey data for 236 positions across numerous position families, including central administration, distribution, e-commerce, finance/accounting, and much more. Benchmark your compensation strategy against all organizations, or narrow the data by:

  • Industry sectors and subsectors
  • Geographic location
  • Company size (Number of stores, organization revenue, store headcount, store revenue, store size)

To ensure accurate benchmarking for your organization, data is available for the retail industry as a whole, or you can select apparel manufacturing or supermarket data only.

Is your workforce strategy prepared to keep up with the retail industry?

Survey # of Positions # of Organizations
US Retail Compensation and Benefits Survey 236 179
US Retail Compensation and Benefits Survey – Apparel Manufacturing 53 30
US Retail Compensation and Benefits Survey – Supermarket 103 32

*Note: Table above is based off of 2017 Retail survey stats.

Survey Details At a Glance

  • Overview
  • Product Details
  • Pricing / Buy Now
  • Survey Schedule
  • Participating Companies
  • Position List & Sample Report
  • 2018 Participation

Overview

With compensation and benefits data for 2,412,267 employee observations, analyze your talent strategy across several parameters, including:

  • Base pay
  • Benefits prevalence
  • Benefits valuation
  • HR and industry practices
  • Incentive eligibility
  • Organization demographics
  • Short-term incentive amounts
  • Total cash compensation
  • Total direct compensation

Delivered in fully customizable formats

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters — including geography, industry, company size, and more. Efficiently organize and analyze the information with Mercer WIN, which enables you to:

  • Compare job descriptions side by side.
  • Change pay elements to support the right level of analysis.
  • Perform function and career-level analysis.
  • Export your data for integration into other systems (data also available as an excel file).
  • Run presentation-quality detailed or summary reports.

Salary Survey Methodology

Mercer surveys are designed using the most accurate and up-to-date market data practices. Data is collected from HR professionals at participating organizations and then analyzed for validity, thoroughness, and market representation based on the organization's size, structure, geographic region, or a combination of these factors. A minimum number of incumbents, organizations, and distinct organizations are required in order to report each data element. If minimums are not met, the market data is suppressed, ensuring you the highest level of data confidentiality.

Product Details

Survey Statistics

  • # Positions: 236
  • # Organizations: 179
  • # Observations: 2,412,267

Based on data from the 2017 US Retail Compensation and Benefits Survey

Data Collected

  • Base Pay
  • Benefits Prevalance
  • Benefits Valuation
  • HR and Industry Practices
  • Incentive Eligibility
  • Organization Demographics
  • Short-term Incentive Amounts
  • Total Cash Compensation
  • Total Direct Compensation

Data Analyzed

Industry Sector

  • Apparel, Fashion, Footwear & Accessories
  • Convenience
  • Department Stores
  • Electronics, Entertainment, Communications, Office
  • Grocery, Pharmacy, General Merchandise
  • Home, Hardware, Building & Garden Supplies
  • Restaurants
  • Specialty Stores

Geographic Area

  • Metropolitan Area
  • National
  • Regional

Size

  • Number of Stores
  • Organization Revenues
  • Store Headcount for Store Manager
  • Store Revenue
  • Store Size

Sub Sector

  • Apparel & Accessories Combination Stores
  • Apparel/Accessories - Family
  • Apparel/Accessories - Infants/Children
  • Apparel/Accessories - Men
  • Apparel/Accessories - Women
  • Automotive Dealers
  • Automotive Parts & Services
  • Books/Music/Video
  • Combination Electronics etc. Stores
  • Combination Grocery etc. Stores
  • Combination Specialty Stores
  • Communications Stores
  • Convenience
  • Convenience Combination Gas/Petro & Convenience
  • Department Stores
  • Drug Stores, Pharmacies
  • Electronics Stores
  • Entertainment Stores
  • Fine Dining
  • Footwear/Shoes
  • Furniture & Home Furnishings Stores
  • Garden Supplies
  • Gas/Petrol
  • General Merchandise
  • Gifts/Novelties
  • Grocery Stores
  • Hardware
  • Home Goods & Products
  • Jewelry
  • Luxury
  • Office Supply Stores
  • Other Home Products
  • Other Specialty Stores
  • Quick Service, Fast Food
  • Restaurant Chains
  • Salon/Personal Care Products
  • Sporting Goods/Hobby
  • Wholesale Trade - Other or Combination
  • Wholesale Trade, Durable Goods
  • Wholesale Trade, Non-Durable Goods

Position Families Analyzed

  • Central Administration
  • Distribution
  • E-commerce
  • Finance / Accounting
  • Human Resources
  • Loss Prevention
  • Marketing & Sales Promotion
  • Merchandising
  • Real Estate
  • Store/Field Operations
  • Systems and Data Processing

Pricing

Product Participant Non-Participant NRF Member
2018 US Retail Compensation and Benefits Survey USD 1,800 USD 5,400 USD 3,400
2018 US Retail Compensation and Benefits Survey – Apparel Manufacturing Module USD 1,600 USD 4,800 N/A
2018 US Retail Compensation and Benefits Survey – Supermarket Module USD 1,600 USD 4,800 N/A
2018 US Retail Compensation and Benefits Survey – Retail and Apparel Manufacturing Modules USD 2,000 USD 6,000
N/A
2018 US Retail Compensation and Benefits Survey – Retail and Supermarket Modules USD 2,000 USD 6,000
N/A

Buy Now

US Retail Compensation and Benefits Survey


ATTENTION!
Our shopping cart does not allow multi-currency checkout.

Please complete your other currency purchase before adding a product of a different currency to your shopping cart.

OR

If you need assistance, please contact customer service.

Survey Schedule

  • Participation Opens: March 15
  • Submission Webcast: April 4
  • Participation Deadline: April 27
  • Report Available: September 19

Participating Companies

  • Aaron Brothers, Inc.
  • Aaron's, Inc.
  • Adidas America, Inc.
  • Advance Auto Parts, Inc.
  • Ahold USA, Inc.
  • Ahold USA, Inc. — American Sales Company
  • Ahold USA, Inc. — Giant Food Stores, LLC
  • Ahold USA, Inc. — Giant of Maryland, LLC
  • Ahold USA, Inc. — Stop & Shop, New England
  • Ahold USA, Inc. — Stop & Shop, New York Metro Division
  • Alex Lee, Inc. — Lowes Foods, LLC
  • Alex Lee, Inc. — Merchants Distributors, LLC
  • American Pet Resorts, LLC
  • Ashley Stewart, Inc.
  • Belk, Inc.
  • Best Buy Company, Inc.
  • BevMo!
  • Big Lots, Inc.
  • Bluestem Group, Inc. — Bluestem Brands, Inc.
  • Books-A-Million, Inc.
  • Books-A-Million, Inc. — American Wholesale Book Company, Inc.
  • Boy Scouts of America — Supply Group
  • Build-A-Bear Workshop
  • Burlington Coat Factory
  • Caribou Coffee Company
  • CarMax, Inc.
  • Carter's, Inc.
  • Chipotle Mexican Grill
  • Choctaw Nation of Oklahoma
  • Christopher & Banks Corporation
  • Coborn's, Inc.
  • Comcast Corporation — Universal Orlando Resort
  • Cost Plus, Inc.
  • Cracker Barrel Old Country Store, Inc.
  • CST Brands, Inc.
  • Cumberland Gulf Group
  • CVS Health Corporation
  • DAVIDsTEA (USA) Inc.
  • Dean Foods Company — Alta-Dena Certified Dairy, LLC
  • Dean Foods Company — Berkeley Farms, LLC
  • Dean Foods Company — Country Fresh, LLC
  • Dean Foods Company — Dean Dairy Holdings, LLC
  • Dean Foods Company — Dean East II, LLC
  • Dean Foods Company — Dean Foods North Central, LLC
  • Dean Foods Company — Dean Foods of Wisconsin, LLC
  • Dean Foods Company — Dean Management, LLC
  • Dean Foods Company — Dean Transportation, Inc.
  • Dean Foods Company — Gandy's Dairies, LLC
  • Dean Foods Company — Garelick Farms, LLC
  • Dean Foods Company — Mayfield Dairy Farms, LLC
  • Dean Foods Company — Midwest Ice Cream Company, LLC
  • Dean Foods Company — Reiter Dairy, LLC
  • Dean Foods Company — Southern Foods Group, LLC
  • Dean Foods Company — Suiza Dairy Group, LLC
  • Dean Foods Company — Tuscan/Lehigh Dairies, Inc.
  • Deckers Outdoor Corporation
  • Delaware North Corporation, Inc.
  • Delaware North Corporation, Inc. — Delaware North Companies Boston
  • Delaware North Corporation, Inc. — Delaware North Companies Gaming & Entertainment
  • Delaware North Corporation, Inc. — Delaware North Companies Parks & Resorts
  • Delaware North Corporation, Inc. — Delaware North Companies Sportservice
  • Delaware North Corporation, Inc. — Delaware North Companies Travel & Hospitality
  • Delhaize America Shared Services Group, LLC
  • Delhaize America Shared Services Group, LLC — Food Lion, LLC
  • Delhaize America Shared Services Group, LLC — Hannaford Bros. Co.
  • Destination Maternity Corporation
  • Dollar General Corporation
  • Dollar Tree, Inc.
  • Dr. Martens AirWair USA LLC
  • Farmers Home Furniture
  • FedEx Corporation — FedEx Office
  • Fiesta Mart, L.L.C.
  • Focus Brands, Inc.
  • Focus Brands, Inc. — Auntie Anne’s, LLC
  • Focus Brands, Inc. — Cinnabon, Inc.
  • Focus Brands, Inc. — McAlister’s Corporation
  • Focus Brands, Inc. — Moe’s Franchisor, LLC
  • Focus Brands, Inc. — Schlotzsky’s Franchise, LLC
  • Focus Brands, Inc. — The Carvel Corporation
  • GameStop Corp.
  • Genuine Parts Company
  • Global Brands Group
  • GNC Holdings, Inc.
  • Goodwill Retail Services Inc.
  • Gordon Food Service Store
  • Hallmark Cards, Inc. — Retail Group
  • Hanesbrands, Inc.
  • H-E-B
  • Helzberg's Diamond Shops, Inc.
  • HSN, Inc.
  • HSN, Inc. — Cornerstone Brands, Inc.
  • HSN, Inc. — Home Shopping Network
  • Hudson’s Bay Company — Lord & Taylor
  • Hudson’s Bay Company — Saks, Inc.
  • Hy-Vee, Inc.
  • J. C. Penney Company, Inc.
  • J. Jill
  • J.Crew Group, Inc.
  • J.Crew Group, Inc. — Factory
  • J.Crew Group, Inc. — J.Crew Brand
  • J.Crew Group, Inc. — Madewell
  • Jo-Ann Stores, LLC
  • Kit and Ace Designs (USA), Inc.
  • L Brands, Inc.
  • L Brands, Inc. — Bath And Body Works
  • L Brands, Inc. — Henri Bendel
  • L Brands, Inc. — La Senza
  • L Brands, Inc. — Mast Global
  • L Brands, Inc. — Victoria's Secret
  • L.L.Bean, Inc.
  • Les Schwab Tire Centers, Inc.
  • Levi Strauss & Co, Inc.
  • LifeWay Christian Stores
  • Limited Stores, LLC
  • LT Apparel Group
  • lululemon USA inc.
  • Macy's, Inc.
  • Macy's, Inc. — Bloomingdale's
  • Macy's, Inc. — Macy's Systems and Technology
  • McDonald's Corporation
  • Michael Hill, LLC
  • Michaels Stores, Inc.
  • Murphy USA, Inc.
  • Navy Exchange Service Command (NEXCOM)
  • Neiman Marcus Group
  • Neiman Marcus Group — Bergdorf Goodman
  • Neiman Marcus Group — Last Call Stores
  • Neiman Marcus Group — Neiman Marcus Direct
  • Neiman Marcus Group — Neiman Marcus Stores
  • Nestle USA, Inc. — Nespresso USA, Inc.
  • Nike, Inc.
  • Nike, Inc. — Converse, Inc.
  • NOW Health Group, Inc. — The Fruitful Yield
  • Oxford Industries, Inc.
  • Oxford Industries, Inc. — Lanier Clothes
  • Oxford Industries, Inc. — Lilly Pulitzer
  • Oxford Industries, Inc. — Tommy Bahama Group
  • Panda Restaurant Group, Inc.
  • Patagonia
  • Payless Holdings
  • Pet Valu, Inc.
  • PETCO Animal Supplies, Inc.
  • Pier 1 Imports, Inc.
  • ProBuild Holdings, Inc.
  • Publix Super Markets, Inc.
  • Publix Super Markets, Inc. — Atlanta Region
  • Publix Super Markets, Inc. — Charlotte Division
  • Publix Super Markets, Inc. — Jacksonville Region
  • Publix Super Markets, Inc. — Lakeland Region
  • Publix Super Markets, Inc. — Miami Region
  • PVH Corp.
  • PVH Corp. — Calvin Klein
  • PVH Corp. — Core Intimates
  • PVH Corp. — Dress Shirts
  • PVH Corp. — Sportswear
  • PVH Corp. — Swimwear
  • PVH Corp. — Tommy Hilfiger
  • PVH Corp. — Van Heusen Retail
  • QVC, Inc.
  • RaceTrac Petroleum, Inc.
  • Recreational Equipment, Inc.
  • Rite Aid Corporation
  • Ross Stores, Inc.
  • Samsung Electronics America
  • Savers, Inc.
  • Savers, Inc. — TVI, Inc.
  • Shoe Carnival, Inc.
  • Smile Brands, Inc.
  • SpartanNash Company
  • Speedway, LLC
  • Spencer Gifts, LLC
  • Starboard Cruise Services, Inc.
  • Starbucks Corporation
  • Sunoco LP
  • SUPERVALU, Inc.
  • Sysco
  • Target Corporation
  • The Body Shop (US)
  • The Coca-Cola Company
  • The Fresh Market, Inc.
  • The Kroger Co.
  • The Kroger Co. — Dillon Companies, Inc.
  • The Kroger Co. — Fry's Food Store of Arizona, Inc.
  • The Kroger Co. — King Soopers
  • The TJX Companies, Inc.
  • The TJX Companies, Inc. — Home Goods
  • The TJX Companies, Inc. — Marmaxx Group
  • The Walt Disney Company — Disney Consumer Products
  • The Walt Disney Company — Disneyland Resort
  • The Walt Disney Company — Walt Disney World
  • Under Armour, Inc. — Under Armour Retail, Inc.
  • US Foods
  • VF Corporation
  • VF Corporation — Lucy
  • VF Corporation — Seven for all Mandkind
  • VF Corporation — Splendid/Ella Moss
  • VF Corporation — The North Face
  • VF Corporation — Timberland
  • VF Corporation — Vans
  • VF Corporation — VF Outlet
  • VF Corporation — VF Sportswear
  • Walgreens Boots Alliance, Inc. — Walgreen Co.
  • Wal-Mart Stores, Inc.
  • Wegmans Food Markets, Inc.
  • Weis Markets, Inc.
  • Whole Foods Market, Inc.
  • zulily, llc
  • Zumiez, Inc.

Position List & Sample Report

Position List

View the position list and descriptions included in this survey.

Sample Report

View a sample report of this survey for a glimpse at what’s included.

2018 Participation


2018 Survey Participation is now closed. View the Survey Schedule tab for your next opportunity to participate. Survey participation is open to all organizations with matching jobs and is not required to purchase results. To learn more about how you can become a participant, please contact us. As a survey participant, you do receive key benefits:

  • A discount on survey results!
  • An exclusive invitation to survey events - attend results webcasts and meetings where Mercer consultants will review the results and identify market trends and factors. You'll also be able to ask questions directly related to your organization.
  • Ensure your data is included in the market results - easily determine your market position with customized reports that compare your company data to your peers.

  • IsOrderingSetYes
  • Ordering TypeMultiLevelMultiSelection
  • RegionUS
  • Sub TitleAttract and retain employees for all retail roles
  • Short DescriptionData on pay, policies & practices, and benefits trends in the retail industry.