US FSS: Consumer Finance

Using a data-driven approach to your compensation planning

Product Highlights

  • Consumer & Commercial Banking
  • Customer Service & Contact Center Operations
  • Finance
  • General Management
  • Legal, Compliance & Audit
  • Outsourcing & Global Capability Centers
  • Quality Management
  • Sales, Marketing & Product Management

Position Sub-Families Analyzed

  • Account & Client Management
  • Banking & Finance (Outsourcing & Global Capability Centers)
  • Branch Banking
  • Business Process/Service Quality
  • Business Strategy & Planning
  • Consumer & Commercial Banking Operations
  • Credit & Collections
  • Customer Service
  • Field Sales & Account Management
  • Fraud Detection & Prevention
  • Internal Audit
  • Lending & Leasing Operations
  • Remote/Telesales & Account Management
  • Risk Management
  • Base Pay
  • Employee Turnover
  • Long-term Incentives
  • Organization Data
  • Pay Range Minimums and Maximums
  • Sales Incentive Eligibility and Amounts
  • Sales Incentive Targets
  • Short-term Incentive Eligibility and Amounts
  • Short-term Incentive Thresholds, Targets, and Maximums

Type of Industry

  • Automotive Finance
  • Consumer Finance
  • Credit Card Issuing
  • Diversified Financial
  • Home Equity/Real Estate

Geographic Area

  • National
  • Metropolitan
  • Regional

Organization Size

  • Assets
  • Premium Income
  • Net Revenue
  • Number of Employees

Career Streams Analyzed

  • Executive
  • Management
  • Para-Professional
  • Professional
SINGLELEVELMULTISELECTION
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  • IsOrderingSetYes
  • Ordering TypeWIN
  • Enable ParticipationYes
  • Participation Start Date03/04/2024
  • Participation End Date04/26/2024
  • RegionUS
  • Sub TitleUsing a data-driven approach to your compensation planning
  • Short DescriptionSalary benchmark data for positions across the industry: automotive finance, consumer finance, credit card, diversified financial, and real estate.
  • Product Survey HeadingConsumer Finance Compensation Survey - US FSS
  • Enable WidgetsYes
  • widget1Publish Date ~ September 2023
  • widget2Positions Published ~ 122
  • widget3Organizations ~ 245
  • widget4Observations ~ 50,591
PARTICIPATION OPEN

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Product Highlights

  • Consumer & Commercial Banking
  • Customer Service & Contact Center Operations
  • Finance
  • General Management
  • Legal, Compliance & Audit
  • Outsourcing & Global Capability Centers
  • Quality Management
  • Sales, Marketing & Product Management

Position Sub-Families Analyzed

  • Account & Client Management
  • Banking & Finance (Outsourcing & Global Capability Centers)
  • Branch Banking
  • Business Process/Service Quality
  • Business Strategy & Planning
  • Consumer & Commercial Banking Operations
  • Credit & Collections
  • Customer Service
  • Field Sales & Account Management
  • Fraud Detection & Prevention
  • Internal Audit
  • Lending & Leasing Operations
  • Remote/Telesales & Account Management
  • Risk Management
  • Base Pay
  • Employee Turnover
  • Long-term Incentives
  • Organization Data
  • Pay Range Minimums and Maximums
  • Sales Incentive Eligibility and Amounts
  • Sales Incentive Targets
  • Short-term Incentive Eligibility and Amounts
  • Short-term Incentive Thresholds, Targets, and Maximums

Type of Industry

  • Automotive Finance
  • Consumer Finance
  • Credit Card Issuing
  • Diversified Financial
  • Home Equity/Real Estate

Geographic Area

  • National
  • Metropolitan
  • Regional

Organization Size

  • Assets
  • Premium Income
  • Net Revenue
  • Number of Employees

Career Streams Analyzed

  • Executive
  • Management
  • Para-Professional
  • Professional

Product Details

Data privacy and data security remain top priorities for consumers as more people are working, shopping, and doing just about everything from home. Financial organizations have ever-growing and changing opportunities to become a trusted providers by meeting and exceeding consumer expectations through outstanding employees. Companies that can identify and retain valuable employees with a competitive compensation strategy are poised to deliver on these expectations.

The Consumer Finance portion of the US FSS: Financial Services Suite can give you the compensation data you need for strategic pay decisions. Benchmark your organization’s base pay, incentives, and turnover data against 122 positions across 15 position families in five separate industries:

  • Automotive finance
  • Consumer finance
  • Credit card issuing
  • Diversified financial
  • Home equity/real estate

View a list of the participating companies included in this salary survey of consumer finances here.

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters. Your survey purchase includes access for three (3) Mercer WIN users. Additional users can be added during checkout.

With Mercer WIN, simplify your compensation data analysis while also maximizing your reporting capabilities. In just a few clicks, Mercer WIN allows you to:

  • Benchmark compensation for traditional jobs and hybrid jobs
  • Compare your compensation strategy to a specific set of peers or competitors
  • Set metrics exactly as you want them
  • Benchmark off cycle

Data privacy and data security remain top priorities for consumers as more people are working, shopping, and doing just about everything from home. Financial organizations have ever-growing and changing opportunities to become a trusted providers by meeting and exceeding consumer expectations through outstanding employees. Companies that can identify and retain valuable employees with a competitive compensation strategy are poised to deliver on these expectations.

The Consumer Finance portion of the US FSS: Financial Services Suite can give you the compensation data you need for strategic pay decisions. Benchmark your organization’s base pay, incentives, and turnover data against 122 positions across 15 position families in five separate industries:

  • Automotive finance
  • Consumer finance
  • Credit card issuing
  • Diversified financial
  • Home equity/real estate

View a list of the participating companies included in this salary survey of consumer finances here.

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters. Your survey purchase includes access for three (3) Mercer WIN users. Additional users can be added during checkout.

With Mercer WIN, simplify your compensation data analysis while also maximizing your reporting capabilities. In just a few clicks, Mercer WIN allows you to:

  • Benchmark compensation for traditional jobs and hybrid jobs
  • Compare your compensation strategy to a specific set of peers or competitors
  • Set metrics exactly as you want them
  • Benchmark off cycle
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PARTICIPATION OPEN

You tell us what’s happening in your organization – from what you pay to how you pay – for your positions and we’ll give you a discount on the results. Survey participation is open to all organizations with matching jobs.

Participation Window

Opens: 03/04/2024

Closes: 04/26/2024

Learn more

Participation Window

Opens: 03/04/2024

Closes: 04/26/2024

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