"Mercer’s Workforce Metrics provide you with concrete data that makes the invisible visible and puts you on the right problemsolving path."

As an HR professional, you focus on helping your organisations optimise its human capital. Yet without hard data, many HR decisions end up being based on best guesses and perceptions.

This is where Workforce Metrics can help. Workforce Metrics are data and facts that support your decision making in such areas as:

• Costs of key management functions

• Revenue per FTE

• Retention of key employee segments

• Voluntary and involuntary turnover rate

• Process effectiveness of functional managers

In fact, Metrics are the first step towards implementing effective action plans that solve specific workforce problems.

• Identify gaps in your talent mix to make targeted investments to drive better business outcomes.

• Create comprehensive workforce strategies and solutions to attract, engage, develop and retain optimal workforce.

• Improve your hiring decisions; help you to optimally allocate scarce budget resources.

• Understand your current human capital needs and challenges.

• Anticipate your future issues, before they’re a problem.

• Implement talent solutions that drive business value – with a measurable ROI in your sector.

DIFFERENT LEVELS OF ORGANISATIONAL MATURITY
Where do you stand?

• Staffing ratios
• Workforce age and length of service analysis
• Gender representation

• Breakdown of voluntary and involuntary separations
• Voluntary and involuntary turnover rate

• Compensation
• Assignment preparation and support
• Administration
• Management expectations and commitment

• Compensation costs per FTE
• Performance bonus as a % of base salary
• Benefits cost per FTE
• New hire compensation costs