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US Pharmacy Compensation Survey
1300 - Client Benefit Project Manager
"Responsible for the project management of all existing Client plan design changes, terms, adds, etc for large accounts. Tracks the progress of all benefits related changes using project management tools to ensure major milestones are met and tasks are completed on-time and/or develop contingency plans where applicable. Will work with external companies, including clients and vendors to exchange data necessary for a successful transition. Typically has Bachelor's Degree with a CPhT desirable and a minimum of nine years of medical insurance, benefit plan setup or related healthcare work experience."
250 - Clinical Pharmacist
"Develops, maintains, and conducts clinical pharmacy programs, such as drug utilization review, health outcomes, disease state management, care management, specialty pharmacy, and other programs as needed. May participate in formulary development and management. Prepares drug review criteria for medical staff approval. Monitors drug therapies as assigned by medical staff and suggests alternatives as appropriate. Consults with physician and physician groups concerning financial risk management related to prescribing. Pharm.D. degree required."
1090 - Clinical Pharmacy Program Manager
"Plans, implements, and manages the development, evaluation, and implementation of new or changing health care, clinical, and/or pharmacy programs and medical services for the organization. Reviews clinical and administrative techniques associated with health plan pharmacy programs, medical/clinical trending, case management, utilization management, and medical management. Works collaboratively with IT and product organizations to implement programs; may also work with and support sales force. Typically requires a pharmacy degree with three or more years of clinical experience."
1120 - Compliance & Integrity Senior Analyst
"Performs monitoring reviews for a program of implementation initiatives, including financial, operational, IT, legal, and compliance. Assists compliance management in the development and maintenance of project plans, monitoring coverage, reporting, and client relationships. Performs engagement duties to ensure risks are identified, appropriate review procedures are applied, and appropriate reporting is made to senior management for each engagement. Typically has CPA, CIA, CISA or other relevant certification or working toward Bachelor?s Degree in Accounting, Finance, Economics or Business Administration with a minimum of six years experience in a compliance or audit operation."
1130 - Compliance Analyst
"Responsible for receiving and analyzing money instrument activity reports which includes investigation and research of certain transactions, collection of documents from store operations (including original receipts), preparation of summary reports, recommendations for government filings as appropriate, receipt escalation, due diligence research, database administration, and other clerical support duties. Typically has a Bachelor's Degree with a minimum of two years experience in a data analysis/financial analyst role. "
1110 - Compliance Audit Manager - Medicare Part D
"Responsible for supervising Medicare Part D compliance audits as assigned by upper management. Required to oversee the day-to-day audit process to ensure that audits are performed in the most effective, efficient manner and in accordance with departmental audit standards. Supervises all aspects of the audit process while proving guidance to the audit team. Typically a Bachelor's Degree in Healthcare Administration, Accountancy, or Finance required and professional certification such as CPA, CIA, CISA is required with a minimum of seven years or relevant industry experience including at least two years managing staff."
1100 - Director Compliance Operations
"Responsible for coordinating with PBM/Specialty Operations, IT, Legal, and other Compliance functions to identify, assess, and implement regulatory or mandated requirements that have an impact on business operations (e.g., PBM, Specialty, Rebates, Clinical). Prioritizes and determines action needed for compliance and rolls out requirements to the Business acting as the single point of contact regarding communications with Legal. Manages relationships with applicable regulators (IE: FDA, DEA, etc). Typically has a Bachelor?s Degree in Business Administration, Accounting, Finance, Economics, MIS or similar field with a minimum of 10 years of industry experience."
1062 - Director Pharmacy Operations
"Primary responsibilities include directing the operations of an automated pharmacy that dispenses millions of prescriptions annually. Develops, leads, and manages teams within a Mail Order Pharmacy Operations. Support and coach Managers on issues regarding the facility staff, quality, productivity, and overall work performance.? Reports to Pharmacy Site General Manager.?Typically has a Bachelor's Degree in Business or related discipline and/or a PharmD with a minimum of seven years experience in an operations environment at management experience level, in a large scale environment such as manufacturing, distribution, call center or mail order. "
600 - District Pharmacy Operations Manager
"Responsible for the overall professional support to the pharmacists within their geographic area. This includes recruiting and interviewing pharmacists based on workforce needs, actively seeking out future file buys, ensuring that pharmacists are in compliance with federal, state, and local laws, and managing the execution of managed care and pharmacy programs. Incumbent is typically responsible for 20-30 retail pharmacies."
1200 - Implementation Project Manager
"Responsible for the total implementation project management for new clients ranging in size from moderate to large accounts. Tracks the progress of the implementation using project management tools to ensure major milestones are met and tasks are completed on-time and/or develop contingency plans where applicable. Will work with external companies, including clients and vendors to exchange data necessary for a successful transition. Typically has Bachelor's Degree with a minimum of nine years relevant work experience, including a minimum of three years experience in Benefits, Project Management, Account Management or Client Service."
300 - Lead Pharmacy Technician
"In addition to Pharmacy Technician duties, resolves problems related to prescription inquiries. Responsible for advising Pharmacy Technician on order fulfillment and related duties. Responsible for implementing inventory control procedures and ordering merchandise within regulatory guidelines. High School Degree/GED required. Note: When submitting data for this position, please indicate whether each incumbent has earned the designation of Certified Pharmacy Technician (CPhT)."
1048 - Manager of Pharmacy Account Management
"Maintain client satisfaction and retention efforts. Manage and develop a team dedicated to supporting clients by analyzing complex problems, identifying root causes and assisting with driving practical and creative solutions. Foster teamwork and a supportive departmental culture with an emphasis on ensuring exceptional client service.?Typically requires a Bachelor's Degree with a minimum of three years experience within one of the following areas - client management, healthcare or benefits management plus a minimum of three years of management experience."
1065 - Manager Pharmacy Operations
"Develop, lead, and manage team within a Mail Order Pharmacy Operations. Support and coach supervisors on issues regarding the facility staff, quality, productivity, and overall work performance. Studies and monitors consistency in practices, procedures, and workflow to improve efficiency and quality within the facility and partners with other leaders across multiple locations to drive departmental results. Work closely with other non operations functions such as human resources, customer care, clinical services, and quality assurance to ensure achievement of business objectives. Typically has a Bachelor's Degree or equivalent experience in Business, Healthcare, or related areas and/or a PharmD."
1000 - Network Contracting Director
"Responsible for overseeing the network contracting function specific to Pharmacy Benefit Management. Negotiates and directs the administration of network contracts, including formularies. Maintains relationship with pharmacy networks and works with Pharmacy Sales Director to increase customer access to pharmacy networks. Typically requires a Bachelor?s degree and has seven or more years of related experience with three to five years of management experience."
1010 - Network Contracting Manager
"Responsible for the daily activities of the network contracting function, including the administration and negotiation of pharmacy network contracts specific to Pharmacy Benefit Management. Analyzes cost of network contracts and determines pricing of pharmacy benefit plans. Typically requires six or more years of related experience with two to three years of supervisory experience."
270 - Nuclear Pharmacist
"Interprets physicians' prescriptions and compounds and dispenses radiopharmaceutical drugs within regulatory guidelines. Consults with patients, physicians, and nuclear medical technologists. Ensures high quality control by analyzing medications for identity, purity, and strength and by ensuring that equipment is well maintained and tested regularly. Duties may include labeling white blood cells and monitoring daily elutions, kit preparations, and incoming inventories. May supervise pharmacy technicians and/or other lab employees. Requires working knowledge of radiation safety and bio-hazardous waste management procedures."
1020 - Pharmaceutical Contracting Director
"Responsible for the strategic direction and development of the pharmaceutical contracting function specific to Pharmacy Benefit Management. Negotiates and directs the administration of contracts, including formularies and rebate agreements to ensure that pharmaceutical rebates are maximized. Hires and trains the Pharmaceutical Contract Managers. Often has a Doctor of Pharmacy degree and typically has seven or more years of experience with three to five years of management experience."
1030 - Pharmaceutical Contracting Manager
"Responsible for the daily activities of the pharmaceutical contracting function specific to Pharmacy Benefit Management. Manages the relationship with pharmaceutical companies. Develops and implements strategies for pharmaceutical rebate programs. Supports the Pharmaceutical Contracting Director in the negotiation of contracts with pharmaceutical companies including the analysis of contracts in reference to rebate programs, guarantees, and financial aspects. Typically requires six or more years of related experience."
1500 - Pharmaceutical Rebate Management Specialist
"Responsible for processing of pharmaceutical rebates including the identification of system issues, enhancements and required testing for the rebate billing system.? Interprets and redlines rebate agreements prior to implementation.? Rebate eligibility by client, formulary status and line of business is researched and verified with Industry Relations, Client Management, and Clinical Services prior to billing.? Prepares rebate billing reports, submits invoices to pharmaceutical manufacturers, reconciles payments, resolves payment discrepancies and manages internal and external audits."
1060 - Pharmacy Account Manager
"Under the general direction of the Pharmacy Sales Director or Manager of Pharmacy Account Management, develops and implements sales strategies for targeted key accounts in a plan, territory, or specified geographic area specific to Pharmacy Benefit Management. Responsible for growing client relationships. Has strong knowledge of complete line of products and services, and clients? issues and needs. Often has a Doctor of Pharmacy degree and typically requires a Bachelor's Degree with more than three years of relevant work experience in healthcare, benefits or insurance industry preferred or an equivalent combination of education and experience."
1140 - Pharmacy Audit Representative
"Analyzes and monitors claims against fraud, waste, and abuse related to retail pharmacy and long-term care networks.? Investigates, reviews, and analyzes claims data applying knowledge of pharmacy policy and practice and data mining techniques to determine details of fraudulent, erroneous, or abusive billing activity.? May conduct on-site audits at pharmacies, physician offices, and long-term care facilities.?Typically requires licensed pharmacy technicians with in-depth knowledge of pharmacy operations."
1080 - Pharmacy Clinical Consultant
"Responsible for delivering quality clinical services to assigned clients specific to Pharmacy Benefit Management. Develops clinical strategies and provides clinical consulting to clients with respect to formulary management, drug utilization management, and drug information. Involved in account retention activities. May lead P&T meetings at client locations. R.Ph. license is required with typically three or more years of clinical experience."
605 - Pharmacy Director
"Plans and directs the activities of the healthcare organization's pharmacy and establishes departmental policies and procedures. Directs the compounding, packaging, and dispensing of drugs and ensures proper maintenance of departmental inventory. Counsels medical staff on pharmaceutical utilization. Incumbent is typically responsible for 1-5 pharmacies within a healthcare setting."
500 - Pharmacy Graduate
"Responsible for all aspects of pharmacy operations including inventory, personnel, and security. Obtains new prescriptions and prescription refill information (e.g., name, address, and health coverage). Fills prescriptions, solicits information on medical history, and provides drug information and advice. Interacts and communicates with health professionals. Ensures compliance with all organization procedures and federal and state regulatory guidelines. Incumbent has completed pharmacy school and is awaiting licensure."
720 - Pharmacy Information Systems Manager
Responsible for evaluating and recommending new pharmacy technology and software applications as they become available to maximize efficiency and remain in compliance with new government regulations. Directs contract negotiations with pharmacy technology providers.
400 - Pharmacy Intern - 3rd Year
"Responsible for many aspects of pharmacy operations including inventory, personnel, and security. Obtains new prescriptions and prescription refill information (e.g., name, address, and health coverage). Fills prescriptions, solicits information on medical history, and provides drug information and advice. Interacts and communicates with health professionals. Ensures compliance with all organization procedures and federal and state regulatory guidelines. Incumbent either is currently in third year of college/first year of pharmacy school program or has completed third year of college/first year of pharmacy school program."
410 - Pharmacy Intern - 4th Year
"Responsible for many aspects of pharmacy operations including inventory, personnel, and security. Obtains new prescriptions and prescription refill information (e.g., name, address, and health coverage). Fills prescriptions, solicits information on medical history, and provides drug information and advice. Interacts and communicates with health professionals. Ensures compliance with all organization procedures and federal and state regulatory guidelines. Incumbent either is currently in fourth year of college/second year of pharmacy school program or has completed fourth year of college/second year of pharmacy school program."
420 - Pharmacy Intern - 5th Year
"Responsible for all aspects of pharmacy operations including inventory, personnel, and security. Obtains new prescriptions and prescription refill information (e.g., name, address, and health coverage). Fills prescriptions, solicits information on medical history, and provides drug information and advice. Interacts and communicates with health professionals. Ensures compliance with all organization procedures and federal and state regulatory guidelines. Incumbent either is currently in fifth year of college/third year of pharmacy school program or has completed fifth year of college/third year of pharmacy school program."
430 - Pharmacy Intern - 6th Year
"Responsible for all aspects of pharmacy operations including inventory, personnel, and security. Obtains new prescriptions and prescription refill information (e.g., name, address, and health coverage). Fills prescriptions, solicits information on medical history, and provides drug information and advice. Interacts and communicates with health professionals. Ensures compliance with all organization procedures and federal and state regulatory guidelines. Incumbent is currently in sixth year of college/fourth year of pharmacy school program."
450 - Pharmacy Intern - All Years
"Responsible for all aspects of pharmacy operations including inventory, personnel, and security. Obtains new prescriptions and prescription refill information (e.g., name, address, and health coverage). Fills prescriptions, solicits information on medical history, and provides drug information and advice. Interacts and communicates with health professionals. Ensures compliance with all organization procedures and federal and state regulatory guidelines. Incumbent is currently in pharmacy school."
710 - Pharmacy Merchandiser
"Responsible for developing and implementing marketing and sales plans. Designs effective pharmacy merchandising programs, tracking the programs to ensure targets are met. Oversees departmental budget and stays informed of competitors' merchandising programs. May be responsible for Pharmacy Quality Assurance programs."
700 - Pharmacy Purchasing Manager
"Responsible for pharmaceutical purchasing to meet the needs of the pharmacy and optimize cost savings. Complies with federal and state regulatory guidelines. Reconciles purchases with invoices from vendors, validates pricing and contract compliance. Monitors sales and margins through vendor negotiations and promotional opportunities. Deals with the pharmaceutical companies for drug purchasing. R.Ph. license required."
510 - Pharmacy Resident
"Under supervision of Residency Director and Residency Faculty, is responsible for checking and filling medication orders according to applicable professional standards.? Furnishes information concerning medications and therapeutics to physicians and nurses.? Maintains stock inventory and supplies.? May provide instruction and direction to technicians.? Assists in maintenance of charges and records pertaining to medications.? Provides for the safe and effective use of medications in the hospital. Incumbent has completed pharmacy school and is licensed or is eligible for licensure."
1040 - Pharmacy Sales Director
"Directs all prospect and sales activities for pharmacy benefit products for a plan or specified geographic area. Responsible for the development and implementation of strategies and policies relating to new and renewal pharmacy benefit sales and service. Leads business development efforts for large, new prospects, including selling complex contracts to highly complex organizations. May also be responsible for developing relationships with other Managed Care Organizations. Typically has a Doctor of Pharmacy degree and typically has seven or more years experience with three to five years of management experience."
1043 - Pharmacy Sales Representative
"Initiates sales strategies to attract new clients specific to Pharmacy Benefit Management. Identifies, qualifies, and presents the company?s product to new client prospects in a market segment. Under general direction, works with the Pharmacy Sales Director in contract negotiation and implementation as needed.? Has a sales quota. Typically requires a Bachelor's Degree with more than five years progressive experience culminating in a sales role in PBM or a similar industry ideal (Pharmaceutical, Biotech, HealthCare)."
320 - Pharmacy Service Associate
"Entry level position in the pharmacy. Responsible for all pharmacy cashier activity and home delivery preparation. Answers telephone in pharmacy and handles entry level customer service issues, such as price discrepancies and/or incomplete orders. High School Degree/GED desired or being pursued."
1061 - Pharmacy Site General Manager
"Primary responsibilities include top leadership of a multi-shift 400+ employee population, and the operations of an automated pharmacy that dispenses millions of prescriptions annually. In addition to managing the day-to-day activities of this facility, the General Manager will be the point person for communications with Corporate Headquarters and our other existing mail service pharmacies. This role also plays a critical role in the development and implementation of significant operational initiatives which may be cross-site or cross-functional. Typically has a Bachelors Degree and/or PharmD with 15 years progressive experience culminating in a leadership role in prescription mail services or a similar industry ideal (Pharmaceutical, Biotech, Shipping/Distribution). "
1050 - Pharmacy Strategic Account Manager
"Responsible for growing membership, expanding services and retaining existing client accounts within an assigned geographic region or important accounts on a national basis specific to Pharmacy Benefit Management . Under general direction, works with the Pharmacy Sales Director or Manager of Pharmacy Account Management to develop customer target lists, organize pharmacy resources, and develop and implement pharmacy benefit sales strategies and plans. Typically requires a Bachelor's Degree with more than six years of experience."
100 - Pharmacy Team Manager
"Manages the day-to-day operations of the pharmacy. Responsible for implementing and/or supervising the development of specific pharmacy services and new programs. Plans, coordinates, and directs all activities related to the compounding, dispensing, delivery, receipt, and handling of medications and associated products within regulatory guidelines. Assists with maintenance of schedules within the pharmacy. Responsible for interviewing, hiring, and conducting performance reviews of the Staff Pharmacists and/or Pharmacy Technicians. R.Ph. license required."
310 - Pharmacy Technician
"Obtains new prescriptions and prescription refill information (e.g., name, address, and health coverage). Retrieves, counts, and measures drugs. Assists Pharmacist in price-checking and restocking of drugs. Accesses, inputs, and retrieves prescription information from computer. Refers physicians' calls and any medical questions to pharmacist. May operate a cash register. High School Degree/GED required. Note: When submitting data for this position, please indicate whether each incumbent has earned the designation of Certified Pharmacy Technician (CPhT)."
150 - Pharmacy Technician Supervisor
"Responsible for supervising the Pharmacy Technicians and/or Clerks. Ensures quality and productivity standards are achieved in accordance with policies and procedures and applicable laws which includes scheduling. May also be responsible for interviewing, hiring, and conducting performance reviews of the Pharmacy Technicians and/or Clerks. Must have a Pharmacy Technician background and certification. "
610 - Regional Pharmacy Operations Director
"Responsible for the overall professional support to the District Pharmacy Operations Managers within their geographic area. Defines and plans the achievement of regional goals and objectives across pharmacies. Incumbent is typically responsible for 100-150 pharmacies in a regional area. Note: Do not match this position if position 600, District Pharmacy Operations Manager, is not matched."
730 - Regulatory Affairs Manager
Responsible for the development and implementation of policies and procedures to remain in regulatory compliance. Consults with federal government agencies and state regulatory boards on pharmacy matters. Recommends appropriate action in response to regulatory developments. Provides assistance to pharmacy staff on regulatory or legislative matters.
210 - Staff Pharmacist - Healthcare Retail/Satellite
"Interprets physicians' prescriptions and compounds and dispenses medications within regulatory guidelines. Consults with customers regarding use of medications and potential drug interactions. Counsels customers and handles complex problem resolution. Assists in maintenance of the pharmacy's financial records. R.Ph. license required. Incumbent works within a clinic or hospital retail/satellite pharmacy. Note: When submitting data for this position, do not include incumbents physically working in a traditional hospital pharmacy setting. Please match position 205 - Staff Pharmacist - Hospital for these incumbents."
205 - Staff Pharmacist - Hospital
Interprets physicians' prescriptions and compounds and dispenses medications within regulatory guidelines. Consults with medical staff regarding use of medications and potential drug interactions. Counsels medical staff and handles complex problem resolution. Assists in maintenance of the pharmacy's financial records. R.Ph. license required. Incumbent works within a traditional hospital pharmacy setting.
220 - Staff Pharmacist - Mail-order/PBM
"Interprets physicians' prescriptions and compounds and dispenses medications within regulatory guidelines for a mail-order or online operation. Has limited contact with customers regarding use of medications and potential drug interactions. Responsible for filling large volumes of scripts while maintaining high quality control standards. May supervise several pharmacy technicians and review accuracy of prescription data entry, order filling, and shipping. R.Ph. license required."
200 - Staff Pharmacist - Retail
"Interprets physicians' prescriptions and compounds and dispenses medications within regulatory guidelines. Consults with customers, patients and/or medical staff regarding use of medications and potential drug interactions. Counsels customers, patients and/or medical staff and handles complex problem resolution. Assists in maintenance of the pharmacy's financial records. R.Ph. license required. Must work within a traditional retail pharmacy."
1070 - Supervisor Pharmacy Operations
"Directly supervises staff of Pharmacist, Pharmacy Technicians and/or Clerks to ensure quality and productivity standards are achieved in accordance with policies and procedures and applicable laws.?Coordinates and directs all activities related to the compounding, dispensing, delivery, receipt, and handling of medications and associated products within regulatory guidelines. Interviews, hires, and trains employees; plans, assigns and directs work; appraises performance; rewards and disciplines employees.? May work in a data entry, drug dispensing, shipping, or materials environment. Typically has a minimum of two years previous supervisory or lead experience in a pharmacy setting; previous mail order experience."
1400 - Underwriting Pricing�Analyst
"Supports sales by forecasting profitability of multiple client pricing options and participating in the development of pricing strategy to retain existing business and to continue to win new accounts.? Responsible for reviewing financial sections of RFPs to? determine client needs or concerns and presenting analysis, growth, opportunities and recommendations to senior management in order to gain approval. Manages the complete process from receipt of RPF/pricing requests through communication of financial agreements to internal departments.?Typically has a Bachelor's Degree with three to five years financial analysis experience."
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