US Retail Compensation and Benefits
10100 - 2nd Level Marketing Executive
Assists the Chief Marketing Officer (CMO) in overseeing the overall Marketing operation. Also assists in the development and implementation of strategic and operational marketing plans in support of current and long-term profit and growth objectives. Accountable for activities including communication and messaging, public relations, branding and promotion strategies, product selection and development process, pricing, and store layout and design as well as achievement of sales goals. This position generally reports to the Chief Marketing Officer (CMO).
11108 - Accounts Payable Manager
Responsible for maintaining records of unpaid invoices, directing payments, and coding expenses. Some firms distinguish between Merchandise Vendor Accounts Payable vs. Non-merchandise Expense Payable. Responsible for both merchandise and operating expense payable.
15004 - Advertising and Sales Promotion Manager
Develops and implements advertising programs, sales strategies, promotions, and training of operations and employees on marketing plans and programs. Typically reports to an executive.
17004 - Area Store Manager
Oversees the operation of a given number of retail stores in a given geographic area smaller than a district. Responsible for staffing store management positions and training managers to operate stores according to corporate policies. Monitors cash flow and inventory controls and may have pricing authority. Major responsibility is to implement and maintain company policies for area stores. Typically reports to the District Store Manager.
17005 - Area Store Manager Trainee
Under the direction of the Area Store Manager and/or other store management, engages in training to ultimately oversee the operation of a given number of retail stores in a given geographic area smaller than a district. Monitors cash flow and inventory controls and overall profitability of assigned area. Assists with store management recruiting, training, performance reviews, and discipline. First level above Store Manager and typically acts as an Assistant Area Manager in a large area until ready to split off and assume responsibility for a group of stores.
15015 - Art/Creative Director
Responsible for the Graphics Artists department and/or Computer Aided Designers, who create signage and imagery for the Advertising, Sales Promotion, and Store Operating groups, among others. Responsible for developing and executing a wide range of design projects. Counsels internal clients on corporate identity and design standards and policies. Designs department publications. Requires extensive knowledge in typography, layout, color, and visual communication. This position may report to the Chief Marketing Officer (CMO) or the 2nd Level Marketing Executive.
16005 - Assistant Buyer
Under the direction of the Buyer, sources, evaluates, negotiates, and prices products for assigned categories. Assists in the monitoring of sales and margins through vendor negotiations and promotional opportunities. Entry-level position.
17009 - Assistant Store Manager (annual)
Assists the Store Manager in the daily operation of a retail store. Under the direction of the Store Manager, schedules employees, maintains inventories, conducts physical inventories, maintains store appearance, and completes day-to-day paperwork as directed. May be promoted to the Store Manager position. Where organization design specifies two or more distinct levels of assistant managers within a store, this position represents the lowest level. (Submit annual pay.)
17008 - Assistant Store Manager (hourly)
Assists the Store Manager in the daily operation of a retail store. Under the direction of the Store Manager, schedules employees, maintains inventories, conducts physical inventories, maintains store appearance, and completes day-to-day paperwork as directed. May be promoted to the Store Manager position. Where organization design specifies two or more distinct levels of assistant managers within a store, this position represents the lowest level. (Submit hourly pay.)
16004 - Associate Buyer
Assists the Buyer but typically has an open-to-buy authority within a portion of the Buyer's category for reorders or test quantities. The Buyer typically retains responsibility over the merchandise category.
16003 - Buyer
Sources, evaluates, negotiates, and prices products for assigned categories. Responsible for merchandise category and has open-to-buy authority. Monitors sales and margins through vendor negotiations and promotional opportunities. Typically reports to the Division Merchandise Manager (DMM).
17023 - Cashier
Receives funds from customers and records monetary transactions incidental to the conduct of a retail sales business. Counts money to verify amounts and issues receipts for funds received using a cash register. May perform some or all of the following: prepare bank deposits, make cash disbursements or prepare checks in payment of approved expenditures, and perform related clerical duties. May maintain appearance of store and/or restock merchandise. Typically reports to the Store Manager or Head Cashier in larger stores.
10001 - Chairman and Chief Executive Officer (CEO) - Retail
This top executive position is Chairman of the Board of Directors and is responsible for the overall direction of the business and for achieving maximum return on invested capital. Coordinates the efforts of the senior executives and works with them to develop current and long-range objectives, policies, and procedures for the organization. Represents the organization to its customers, the financial community, and the general public. This is typically a single incumbent position.
10004 - Chief Administrative Officer (CAO)
Top executive position responsible for the oversight of multiple staff VPs. Typically does not include functions that buy or sell the merchandise but is otherwise responsible for most functional units/departments (e.g., HR, IS, Distribution, etc.). This is typically a single incumbent position and may report to the Chief Executive Officer (CEO).
10000 - Chief Executive Officer (CEO) Non-Chairman - Retail
This top executive is responsible for the overall direction of the business and for achieving maximum return on invested capital. Coordinates the efforts of the senior executives and works with them and the Board of Directors to develop current and long-range objectives, policies, and procedures for the organization. Represents the organization to its customers, the financial community, and the general public. This employee is not Chairman of the Board and may or may not serve as a Director. Frequently reports to the Board of Directors. This is typically a single incumbent position.
11101 - Chief Financial Officer (CFO)
This is the top financial position with responsibility for formulating financial policy and plans. Responsible for providing overall direction for the Accounting, Tax, Insurance, Budget, Credit, and Treasury functions. Directs activities associated with the security and investment of the organization's assets and funds and ensures that financial transactions, policies, and procedures meet the organization's short- and long-term objectives, and regulatory body requirements. May also supervise the Information Systems and/or Loss Prevention departments. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO).
18000 - Chief Information Officer
Identifies changes and trends in computer and systems technology and interprets their meaning to senior management. Participates in overall business planning, bringing a current knowledge and future vision of technology and systems as related to the organization's competitive position. Determines long-term organization-wide information needs and develops overall strategy for information needs, systems development and hardware acquisition, and integration including mainframe, mini, macro, and client/server computing applications. Acts to ensure integrity of organization-wide data, proprietary information, and related intellectual property through information security and access management. Acts as highest interface with non-technical user functions in determining overall information systems approach. This is typically a single incumbent position and may report to a Chief Executive Officer (CEO) or Chief Administrative Officer (CAO).
10006 - Chief Marketing Officer (CMO)
Top executive position responsible for the overall Marketing operation. Responsible for developing and implementing strategic and operational marketing plans in support of current and long-term profit and growth objectives. Accountable for activities including communication and messaging, public relations, branding and promotion strategies, product selection and development process, pricing, store layout and design, and achievement of sales goals. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO).
10003 - Chief Operating Officer (COO)
Top executive who plans, controls, and directs the activities of Store Operations and at least two other assigned functions (e.g., Distribution and Logistics, Real Estate, Construction, or others). Acts within the scope of corporate objectives and policies to accomplish assigned goals. This position is between the Chief Executive Officer (CEO) and the Top Operations Executive. This is typically a single incumbent position.
11102 - Controller
Formulates, implements, and administers internal methods/procedures to safeguard the assets of the company and to properly reflect the financial results. Establishes and administers specific departmental objectives, policies, and plans to accomplish departmental functions. Actively supports the planning process and finalizes all operating budgets and projections. Coordinates/prepares various forms of analyses as deemed necessary and/or as requested by management. Serves as the entity's compliance coordinator for the company code of business conduct. This is typically a single incumbent position and may report to the Chief Financial Officer (CFO).
15010 - Copywriter
Works closely with Marketing, Buying, and other Managers to create the best possible messages for products and services in a timely manner to maintain schedules. Proofreads all ads to maintain integrity of the original copy. May maintain a copy database in order to provide versions as required. May assist in the creation of signage. Maintains the corporate copy style.
14009 - Corporate Loss Prevention Investigator
Responsible for managing and directing the information management systems for the Loss Prevention department. Utilizes exception reporting systems, field audits, and all available information to maintain a comprehensive investigative approach with a focus on quality cases. Communicates daily with Region Loss Prevention Managers on investigation status and any loss prevention concerns/issues. Shares unique investigative findings, store control failures, and trends.
14010 - Corporate Operations Loss Prevention Manager
Usually based in the corporate office, responsible for managing and directing the information management systems, physical security systems, and related equipment for the Loss Prevention department. Manages loss prevention initiatives, operations, and budgeting process. Coordinates all loss prevention support activities for field and logistics organizations. Monitors capital and expense plans to budget. Directs analysis of shrink results vs. plan. Manages vendor relationships and evaluates vendor performance. Represents Loss Prevention to other corporate departments. Responsible for the planning, analysis, and implementation of capital initiatives. Develops supporting documentation and cost/benefits analysis for capital expenditures.
17024 - Crew Member
Provides products and services to customers efficiently while following established safety, cleanliness, and security procedures. Crew Members are typically cross-trained to work in several different areas. May be required to work several positions within a short period of time during peak volume periods. Primarily found in food service industry.
16014 - CRM Manager
Responsible for managing operations that customer service requires from e-mail to direct mail strategy and customer assistance messaging. Develops loyalty programs and segmentation strategy. Develops and monitors the application of operating systems including policies and procedures, operating structure, and information flow. Owns database management including customer acquisition and retention. Ensures the volume of work produced meets product/service standards and exceeds quality standards. May develop business plan for team/group operations including budget development.
10121 - Customer Service Manager (Call Center)
Manages Customer Service area. Develops and monitors the application of operating systems including policies and procedures, operating structure, and information flow. Ensures the volume of work produced meets product/service standards and exceeds quality standards. Approves personnel activities concerning hiring, training/development, and evaluation of staff performance. Typically reports to the Head of Customer Service (Call Center).
10125 - Customer Service Representative (Call Center)
Processes customer orders. Receives, evaluates, and answers customer inquiries. Handles customer complaints, returns and special requests via phone, paper, e-mail, and internet. Typically reports to the Customer Service Supervisor (Call Center).
10123 - Customer Service Supervisor (Call Center)
Responsible for the daily activities of CSRs. Plans, directs, and evaluates work flow. Coordinates work activities to achieve the volume expected to meet operational requirements. Trains and evaluates CSRs. Typically reports to the Customer Service Manager (Call Center).
18007 - Database Administrator
Responsible for database management. Establishes physical database parameters, codes database descriptions, or directs others in coding the database. Calculates computer memory required to insert, replace, retrieve, or delete data. Tests and corrects errors and refines changes to database requirements. Monitors database to increase systems performance.
12105 - Delivery Driver
Drives the commercial delivery vehicle to and from specific destinations including company stores, local warehouse distributors, distribution, and various business establishments. May assist in pulling commercial account orders and preparing them for delivery. May also perform daily basic inspection of delivery vehicle and fill vehicle with fuel on final delivery run.
17011 - Department Manager
Under the direction of the Store Manager, is responsible for the In-store/Field Operations that are directly involved in the sale of merchandise for an accountable selling area or areas. Responsible for maximizing sales, profit, and inventory objectives within these areas. Supervises, trains, and develops all Sales staff associated with these specific areas.
16024 - Director Studio and Digital Operations
Responsible for the relationships with the studio to adhere to all contractual obligations, including pre- and post-production work flow. Drives an efficient process for obtaining samples and merchant copy on a timely and cost-efficient basis. Liaison with the Creative team for leverage of creative assets.
12106 - Dispatcher
Directs all delivery activity to and from specific destinations including company stores, local warehouse distributors, distribution, and various business establishments. May trace lost or delayed deliveries. Directs the activities of commercial drivers and may have responsibility for the maintenance of company vehicles.
12102 - Distribution Center Manager
Manages and directs the distribution center to ensure merchandise flows through the distribution center to the final point. Develops and monitors operating and capital budget. Maintains safety/security and inventory control programs. Ensures distribution center facilities and equipment are properly maintained. Organizes and develops the Transportation operation.
12103 - Distribution Center Supervisor
Directly supervises hourly employees working in the shipping, receiving, stocking, and order filling areas. Ensures all paperwork is completed for all shipments and receipts. Coordinates and works with outside vendors and corporate office to organize and maintain all distribution center activities ensuring a coordinated and controlled flow of merchandise.
14002 - District Loss Prevention Manager
Manages the Loss Prevention, Incident Loss, and Crime Management function of multiple stores including loss investigations and the monitoring of safety standards. Ensures loss prevention programs are being executed to minimize losses in the district. Provides critical direction related to the development and implementation of loss prevention procedures. May manage and develop Store Level Loss Prevention staff within the district. Typically reports to the Region Loss Prevention Manager.
17003 - District Store Manager
Oversees the operation of a given number of retail stores in a given geographic area smaller than a region. Responsible for staffing store management positions and training managers to operate stores according to corporate policies. Monitors cash flow and inventory controls and may have pricing authority. Major responsibility is to implement and maintain company policies for stores within a district. Typically reports to the Region Store Manager.
16001 - Division Merchandise Manager (DMM)
Responsible for achieving brand and financial objectives for a class of merchandise (not for the entire organization). Supervises a group of Buyers to achieve this objective. Analyzes sales and market trends to establish overall product assortment strategy. Establishes product specifications. Sets price levels/ranges and markdowns. May negotiate very large contracts or manage the relationship of large vendors to ensure vendor compliance with guidelines. May partner with the planning group to create monthly (or periodic) sales goals. Plans the inventory levels for season, department, or class of merchandise. This position may report to the General Merchandise Manager (GMM). If there are multiple levels of management between Buyer and GMM, report the data for the level directly above Buyers.
17001 - Division/Zone Store Manager
Plans, controls, directs the activities of stores within a division/zone and focuses on store level profit and loss responsibility. Acts within the scope of established objectives and policies to accomplish assigned goals. Reports to the Top Operations Executive. First multi-incumbent operations position directly above the Region Store Manager with responsibility for either all stores within a very broad geographic area (e.g., East Coast, West Coast) or a broad product category/group for all stores (e.g., appliances, hardware).
12104 - Domestic Traffic and Logistics Manager
Manages the selection of trucking firms, negotiates carrier rates, and manages inbound/outbound shipments in the US. May be responsible for overseas merchandise only after it clears Customs. Does not run a distribution center. Doesn't negotiate the trucking contracts, just administers the shipping, damage claims, and carrier billings.
16030 - e-Commerce Analyst
Enhances site performance metrics through web analytics and analytical business drivers. Provides performance reporting and translates data sets into actionable results that align the growth objectives. Identifies trends and opportunities and makes timely recommendations for website content changes that will drive current and future business. Bachelor’s degree in computer science or marketing or related business degree plus two to five years analytical and trend analysis experience with one to two years e-Commerce expertise.
16013 - e-Commerce Director
Manages merchandising, marketing and creative project management to outsourced e-Commerce vendor. Implements e-Commerce strategy across the organization for enhancements and reducing efforts on outsourced e-Commerce vendor. Ensures information architecture is sound and global navigation in line with usability testing. Typically reports to the Top e-Commerce Executive.
10151 - Facility Manager
Manages and directs activities concerned with the operation, maintenance, and remodeling of office and warehouse buildings and grounds. May be responsible for janitorial staff, landscaping staff, and skilled trades tool belt staff, whether in-house or contracted.
14005 - Field Auditor
Responsible for traveling to stores to review store operating documents to verify compliance to policies and procedures, especially concerning shrinkage. Will assist Loss Prevention Managers in case investigations but typically does not personally engage in interviewing theft suspects. May be responsible for counting merchandise and adjusting inventory levels. May also verify that company funds are accounted for and that units are complying with company policy in the area of money handling and security. Typically reports to Finance/Accounting or Loss Prevention but must be familiar with the requirements for both.
10122 - Field/Regional Store Construction Manager
Manages the coordination, planning, and implementation of new and remodel construction projects. Coordinates and implements new store construction through development of project estimates and store layouts, obtains permits, and negotiates and administers contracts. Implements remodel construction through design development, review of remodel analysis results, and contract negotiations and administration. This position may report to the Top Construction (only) Executive.
11104 - Financial Analysis Manager
Responsible for the evaluation of current and proposed financial programs. Recommends changes to increase the chain's profitability. May have budget analysis and budget variance reporting responsibilities. Typically reports to the Top Financial Planning and Analysis Executive.
11105 - Financial/Strategic Analyst
Prepares various financial forecasts for entire retail operation. Performs financial evaluations for store investment and divestiture decisions. Monitors and analyzes ongoing and upcoming financial activities and prepares budgets and forecasts of expected future expenses and capital needs. Provides support to financial function and performs a variety of impromptu analyses and projects as necessary.
12107 - Forklift Operator
Operates a powered forklift truck on a regular and continuous basis to move merchandise or equipment in a distribution center. May load/unload trucks; may use a Hi-Rise to load items in storage racks.
10130 - Franchising Director
Responsible for providing leadership and assistance to franchise operators in order to achieve short- and long-term financial and operational success that contributes to brand and shareholder value. Counsels and advises operators on the development and implementation of business plans that market and build their business, and execution of corporate policies and programs on product quality and safety, customer service, and store cleanliness/maintenance. Ensures business operations and practices are in compliance with franchise agreements and company standards. Works closely with the Legal department to help mitigate potential legal risks and stays current with the legal aspects of franchise contracts.
10131 - Franchising Manager
Responsible for managing the franchise development process by assisting franchisees in the identification, acquisition, and development of franchise sites. Develops local recruiting sources through contacts with minority and other community organizations, local chambers of commerce, business organizations, trade shows, military installations, and local newspapers. Works with qualified franchisees seeking development opportunities; partners with Company Development department to identify markets and target areas designated for franchise expansion. Assists franchisees during site selection, manages process for all franchise development, sales transfer and settlement agreement process, makes recommendations, and obtains necessary approvals for all settlement agreements. Researches and works with lending institutions to identify lenders for financing franchise capital needs.
10132 - Franchising Supervisor
Supervises the daily Licensing department function in a regional office. Provides detailed information on the company's franchising procedures, policies, and programs to interested parties. Supervises and assists each franchise applicant in the applicant training program prior to an applicant's store opening or takeover. Initiates appropriate documentation for each applicant at designated points throughout training and placement.
17022 - General Maintenance Technician I
Under general supervision performs semi-skilled work in general maintenance and minor repair of buildings and equipment. Responsible for repairs, adjustments, and ongoing maintenance of facilities. May perform electrical, painting, and/or carpentry repairs of fixtures on company premises. Duties may increase in scope as the employee becomes more skilled, but the primary emphasis is on performance of a variety of maintenance tasks, rather than in high degree of skill in any particular trade. Skills are typically learned through previous experience rather than formal training.
17021 - General Maintenance Technician II
Under limited supervision, responsible for repairs, adjustments, and ongoing maintenance of facilities. Performs electrical, painting, and/or carpentry repairs of fixtures and equipment on company premises. Conducts periodic inspections to determine maintenance work required. Maintains all equipment necessary to perform work. May provide work leadership to lower level maintenance workers. Evaluates requests for repairs. Acts as liaison with outside contractors. Works with wide variety of equipment. May require working with blueprints.
16000 - General Merchandise Manager (GMM)
Top Executive with overall responsibility for Merchandise Buying for the entire organization. Develops overall product assortment strategy to maximize sales and profits. Establishes/maintains programs, procedures, and guidelines to ensure brand and financial objectives are achieved. Establishes guidelines or may be responsible for price levels/ranges and markdowns. May have responsibility for vendor relationships, Supply Chain Management, and Merchandise Planning functions. Typically reports to the Chief Executive Officer (CEO).
15011 - Graphics Designer - Marketing
Graphics Artists and/or Computer Aided Designers (CAD), who create signage and imagery for the Advertising, Sales Promotion, and Store Operating groups, among others. Responsible for the layout, design, and production activities to produce quality graphic design artwork. Requires working knowledge of graphic design equipment.
10120 - Head of Customer Service (Call Center)
Responsible for the Customer Service area. Develops and directs the overall order and service related activities for the organization's Customer Service function. May be responsible for store returns and service desk policies and procedures. This is typically a single incumbent position and may report to the Chief Marketing Officer (CMO) or 2nd Level Marketing Executive.
13011 - HR Recruiter and Generalist - Regional or In-Store
Responsible for employee relations, training, recruiting/outplacement, and answering routine employee questions on benefits and HR policies. Typically has responsibility for one large store or a geographic group of stores.
13012 - Human Resource Generalist - Corporate
Responsible for administration of company employment policies, employee relations, and compensation and benefits. May also have responsibility for recruiting/outplacement, orientation, training, and other employee services.
13001 - Human Resource Manager
Responsible for practices and policies in employment, employee relations, compensation and benefits, orientation and training, safety and health, and employee services. Major HR policies are generated from the parent company. Typically reports to the Top Human Resource Executive.
11109 - Internal Auditor
Responsible for verifying the accuracy of fiscal records and/or policy compliance. May also perform operations audits.
11106 - Inventory Manager
Manages and directs inventory planning and control activities. Responsible for all or most of the following: inventory planning, master scheduling, materials handling, inventory turnover, customer service levels, stocking decisions, forecasting, and the administrative controls at all distribution facilities. Makes necessary adjustments to ensure accurate and sufficient inventory. Reviews daily audit reports and is responsible for correct ledger entries.
10111 - Lease Administrator
Responsible for monthly rent payments and reconciliation of all rental charges. Works closely with landlords and Store/Field Operations Management to ensure all billed charges are proper. May be in either the Real Estate or Accounting department. Typically a non-supervisory position, and may have multiple incumbents.
14007 - Loss Prevention Director (D.C.)
Provides loss prevention services within multiple distribution facilities and throughout the supply chain. Hires, develops and manages Loss Prevention team. Working with corporate, directs all loss prevention programs and investigations. Supervises Loss Prevention Managers and other team members as assigned. Identifies key business opportunities and shrinkage reduction programs. Assists in preparation of annual budget and continuous monitoring of budget. Typically reports to the Top Loss Prevention Executive.
14008 - Loss Prevention Representative (D.C.)
This is usually an entry-level position into loss prevention. Secures the facility as directed by management. Patrols and supervises the actions of employees and visitors. Assists the department in all aspects of loss prevention. Trains new employees and contract security officers as directed. Performs shortage research and generates incident reports. Typically will report to Loss Prevention Manager (D.C.)
17019 - Maintenance Manager
Manages the maintenance of physical assets through monitoring parts inventory, work order scheduling, and review of accounts payable and contractor coordination for specified locations. Typically reports to the Top Facilities Maintenance Executive.
17020 - Maintenance Supervisor
Supervises the scheduling of equipment and building maintenance. Typically supervises three to eight technicians and reports to the Maintenance Manager.
15009 - Market Research Analyst
Under the direction of the Market Research Manager, initiates and plans existing and new product development research projects. Responsibilities include research design, data analyses, and proposals. May assist with the design, implementation, and analysis of ad hoc research programs. Maintains department databases. Typically reports to the Market Research Manager.
15008 - Market Research Manager
Responsible for recognizing consumer needs and potential industry opportunities for the company. Oversees the development and implementation of consumer research and the selection of intermediary research providers. Coordinates all assigned marketing research, evaluates consumer reaction to a variety of marketing programs, performs data analyses, and recognizes operational and marketing strengths and weaknesses. Trains and supervises staff of Market Research Analysts.
15014 - Marketing Director
Responsible for development, implementation, and evaluation of all marketing policies. Primary responsibilities include activities such as market research, advertising and promotion, and new product development. Conducts focus groups and statistical analysis of customer buying patterns for a strategic overview of the company's market share and positioning. Typically reports to the Chief Marketing Officer (CMO) or the 2nd Level Marketing Executive.
16010 - Merchandise Distributor/Allocator
Facilitates the replenishment of merchandise by stock keeping unit (SKU). May also coordinate inter-store transfers of merchandise. Analyzes product flow and sales trends to accurately forecast future product needs. Determines, reviews, and maintains optimum stock levels at the distribution center and the retail stores in a specific merchandise category. Also assists the Merchandise Planner in the pre-season planning process. Typically reports to a Merchandise Planner.
16009 - Merchandise Planner - Retail
Develops and implements sales plans and budgets for assigned categories or departments. Researches and analyzes sales trends, history, revenues, inventory, and other business components to forecast business needs and trends. Plans and coordinates merchandise flow-through. Typically works with Buyers, Division Managers, and Merchandise Managers and reports to the Top Merchandise Planning and Allocation Executive.
16007 - Merchandise Planning Manager
Responsible for the management of the Merchandise Planning, Allocation, and Replenishment functions. Works with Merchandising, Finance, and Account Management to determine internal analytic, financial reporting, and budgeting needs for the merchant organization. Manages the Merchandise Planning staff in performing analysis and various financial reports that focus on assisting management in understanding and projecting merchandise sales, margin, and expense performance. Evaluates and develops merchandise systems and procedures. Typically reports to the Top Merchandise Planning and Allocation Executive.
15002 - Merchandise Presentation Manager
Manages and directs the creation, interpretation, and coordination of all visual media in merchandise presentation through the use of unique display and signing methods and materials. May supervise the coordination of store-wide promotions for departmental areas and windows on a national level. Typically reports to the Top Visual Merchandising Executive.
15003 - Merchandiser - Retail
Supports Store/Field Operations in applying merchandising standards and training Store personnel in that aspect. Responsible for implementing company standards for store appearance and arrangement. May coordinate signage for any special promotions. Assists operations with store layout to ensure proper merchandise placement and flow of one store location or local group of stores.
16020 - Online Account Executive
Drives client and business development strategy for interactive marketing agency. Has an excellent understanding of interactive marketing industry and best practices. Uses interactive marketing and technology for solving business challenges across the company.
12108 - Order Picker/Packer
Verifies stock availability and picks the day's orders to be filled as accurately and completely as possible using established guidelines. May operate warehouse machinery (non-forklift) in accordance with established procedures as needed to maintain the warehouse stock.
13013 - Organizational Development/Performance Consultant
Functions as an internal consultant. Assesses management and identifies performance gaps. Designs, implements, and executes performance improvement interventions in the areas of leadership development, change management, client satisfaction, team development, and communication. May also be responsible for applicant testing, interviewing, performance appraisals, 360-degree feedback forms, and employee attitude surveys. Individual contributor role without significant supervisory responsibility.
11107 - Payroll Manager
Responsible for the timely preparation and distribution of all payroll checks and related government tax filings and benefit plan payroll deduction administration. Position responsibility is generally comparable to payrolls that are either outsourced or processed in-house.
16023 - Photo Art Director
Directs the efforts of e-Commerce or Set Photo teams in carrying out the creative objectives that support established merchandising and company image objectives within budget parameters. Responsible for the final item-level edits for the site.
17017 - Photo Lab Supervisor
Oversees operation of the Photo Lab. Supervises Photo Lab employees and their activities. Assists customers with questions, problems, and complaints. Responsible for training Photo Lab employees on lab procedures and customer service issues. Also responsible for the display and merchandising of the Photo Lab area. Typically reports to the Store Manager.
17018 - Photo Lab Technician
Under the direction of the Photo Lab Supervisor, performs functions necessary to process customer orders. Performs photofinishing activities and maintains processing equipment. Assists customers with the selection and purchase of all Photo Lab services.
15017 - Photographer
Operates required types of photographic equipment to obtain pictures/video/digital images of products, persons, buildings, and objects used for advertising, public relations, catalogs, and associated projects. Works closely with the Art Director to develop and maintain visual standards.
18003 - Point-of-Sale/Help Desk Administrator/Manager
Manages and controls the processing of sales and inventory information on a daily basis. Develops procedures for POS applications, reviews store systems, and may maintain a Help Desk for users. Store systems technical specialist in IS. In addition to developing systems, also supervises a formally structured Help Desk for store operations staff. This position has an IT focus.
18004 - Point-of-Sale/Help Desk Administrator/Specialist
Responds to trouble calls from store management and other systems users, talking them through software/hardware fixes that they can make, or coordinating third-party repair calls, when necessary. Will answer software training questions; may assist in developing training materials. May document procedures for POS and/or telecommunications application. This position has an IT focus.
11111 - Pricing Analyst
Works with internal units to identify cost requirements and anticipated overhead for sales merchandise. Analyzes estimates against previous cost experience and recommends adjustments. Conducts special studies to establish baseline costs or cost reductions. May be responsible for communicating cost and pricing information and negotiating with vendors and merchandising associates. May be responsible for data maintenance of merchandising database and/or store systems.
15018 - Print Production Coordinator
Responsible for negotiating printer prices and coordinating the production and distribution of printed media such as sales promotion materials, published reports, benefits booklets, etc. Works closely with Graphic Artists and print shops and/or print vendors.
15000 - Product/Category Manager
Manages, develops, and designs national marketing strategies for one or more company products. Researches and evaluates new product opportunities within assigned categories. May negotiate with vendors on national promotions of products. Reviews and analyzes reports to ensure sales and gross profits are meeting goals and detects and resolves problems as they occur.
16016 - Production Manager - Retail
Monitors factory production of house label goods, ensuring conformity to specifications and quality. May coordinate shipping from factory to distribution. May work with overseas factories. May have responsibility for import shipping arrangements through Customs. Typically reports to the Top Import Coordination and Production Executive, if staffed, or to someone in Merchandise Buying or Quality Control group.
10128 - Project Coordinator - Planning, Design, and Construction
Coordinates the planning and design and construction of the company's retail outlets. Ensures that established project plans are carried out. Follows specifications for all construction, related installations, major maintenance, and special projects. Typically reports to the Top Store Planning, Design, and Construction Executive.
10109 - Real Estate Manager
Manages the Real Estate function of a zone, region, or district including lease negotiation/renewals, disposal of excess property, and landlord disputes and acts as community zoning committee liaison. Typically reports to the Top Real Estate Executive.
10110 - Real Estate Representative
Provides lease renewal/negotiation services, monitors lease contract compliance, and serves as a liaison between leasers and management on all lease related issues. May recommend appropriate site selection and be responsible for excess property disposal. Not an entry-level job. Typically reports to the Real Estate Manager or Top Real Estate Executive.
13010 - Recruiter
Responsible for screening and hiring staff. Assesses applicant flow and works with Human Resource Manager to determine methods and support actions to ensure adequate staffing needs. Ensures the diversity of the marketplace is reflected in candidates selected. Requires flexibility to adjust working hours to meet staffing needs. Typically reports to the Recruiting Manager.
13009 - Recruiting Manager
Manages staff involved in recruiting/outplacement, employee relations, and answering routine employee questions on benefits and HR policies in general. Determines recruiting budget, campaign strategies, use of employment ads, and agencies. May participate in employee disciplinary actions or termination proceedings.
14001 - Region Loss Prevention Manager
Manages the Loss Prevention (including shrinkage), Incident Loss, and Crime Management function of regional stores and distribution centers. Responsibilities include loss investigations, monitoring of safety standards, and maintenance of local community relationships. Manages the loss prevention audit program to ensure frequency of audits is maintained throughout the region and compliance levels meet company guidelines. Typically reports to Top Loss Prevention Executive.
15001 - Region Marketing Manager
Manages, develops, and plans the marketing of the company's products and services through the effective implementation of advertising. Designs marketing promotional programs. May develop and plan local marketing programs. Reviews and analyzes reports to ensure that sales and gross profits are meeting goals and detects and resolves problems as they occur. Typically reports to the Marketing Director.
17002 - Region Store Manager
Oversees the operation of a number of retail stores in a given geographic region smaller than a division/zone. May be responsible for sales and profit results, retail price and margins on merchandise, net operating cost, and expense control for the region. Trains and selects District/Area Managers and Store Managers with overall decision-making authority for stores within a region. Typically reports to the Division/Zone Store Manager.
17014 - Regional Assistant
Responsible for assisting the Region Store Manager in a variety of administrative and operational duties. Duties include communicating decisions and initiatives to Store Managers, while providing assistance and follow-up on policies, procedures, and projects to multiple districts and stores. Incumbent is the primary interface between corporate headquarters and field operations and coordinates accurate information flow in both directions. Responsible for composing correspondence (letters, memos, e-mails, etc.) in addition to making travel arrangements. Incumbent has functional area knowledge and pulls budget reports; reconciles expense reports and is responsible for meeting materials and agendas. Typically reports to Region Store Manager.
10140 - Risk Adjuster
Researches, adjusts, and settles guest general liability and workers' compensation claims, including lawsuits, in a manner which balances customer satisfaction with the protection of the organization's assets. Major responsibilities include investigation of guest incidents by interviewing guests, employees, and witnesses to determine the facts to evaluate liability or negligence issues. Evaluates claims by gathering medical records, dental records, and legal opinions to make a liability determination. Ensures compliance with relevant policies, procedures, and legislation. Typically reports to the Risk Manager.
10135 - Risk Manager
Responsible for protecting the company's assets and income from loss due to accidental or insurable risks through the insurance program. Responsible for placing the group insurance programs with carriers. May administer workers' compensation insurance program. Typically reports to the Top Risk Management Executive.
11110 - Sales Audit Clerk/Coordinator
Posts sales to the general ledger and researches any discrepancies between POS sales balance and bank deposits. Assists store management with troubleshooting, researching and resolving problems with sales transactions, and balances. Identifies loss trends by tracking errors, losses, and returns through online tracking system that monitors and identifies suspicious activity. Prepares reports used by store management and Loss Prevention Manager to identify fraudulent activity, mismanagement, or theft.
17025 - Sales Specialist
Provides a high level of customer service support with product expertise and advanced selling skills. Sales Specialists use both experience and knowledge to build customer relationships and drive sales. Typically reports to the Store Manager or Department Manager.
17026 - Salesperson - Commissioned
Assists customers in the selection and purchase of merchandise. Completes sales transactions and assists customers with product information, delivery, and installation services. May maintain store's appearance and/or restock merchandise. The Salesperson - Commissioned receives a commission on each sale. Reports to the Store Manager or Department Manager. (Submit hourly base pay.)
17027 - Salesperson - Noncommissioned
Assists customers in the selection and purchase of merchandise. Completes sales transactions and assists customers with product information, delivery, and installation services. May maintain store's appearance and/or restock merchandise. Reports to the Store Manager or Department Manager. (Submit hourly base pay.)
18008 - Scanning Coordinator
Reviews and edits price change and new item maintenance and deletions to be sent to point-of-sale systems. Coordinates the entry of necessary data to maintain databases and ensures that files are accurate and automated systems function properly. Requires a thorough understanding of sales taxability and other surcharges. Resolves problems when possible or alerts management to problems when appropriate. Produces reports for management when requested.
16002 - Senior Buyer
Responsible for unusually high dollar volume or complex products being bought. May train other Buyers. May supervise a small staff, but is ranked between Buyer and DMM. Open market buying primarily, but some production of house label goods by US manufacturers. Responsible for merchandise design and production in domestic and/or overseas plants.
10124 - Senior Customer Service Representative (Call Center)
Senior Call Center Representative responsible for the more complex calls; may act as Team Leader for coordinating schedules and training new CSRs. Typically reports to the Customer Service Supervisor (Call Center).
16008 - Senior Merchandise Planner
Supervises Merchandise Planners and is responsible for selected categories of merchandise, often corresponding to the DMM merchandise groupings. Only implements allocation of goods, per Buyer instructions. Advises Buyers on optimum unit purchase planning and stock ratio allocations. Does gross margin planning and analysis for Buyers. Typically reports to the Top Merchandise Planning and Allocation Executive.
17028 - Service Desk Associate
Provides assistance to customers both in the store and via phone including, but not limited to, price verifications, exchanges and returns, and special orders. Directs customers to appropriate departments/areas of the store. Resolves problems when possible or refers problems to Department Heads or Store Managers when appropriate. Provides assistance to other Store Associates as necessary. May also provide assistance to vendors and maintain vendor visit logs.
12109 - Shipper/Receiver
Packs and loads merchandise or material for shipment or delivery into truck and follows up on or investigates lost or misplaced goods. Packs outgoing shipments - labeling, billing, and weighing as required. Receives goods and unloads truck while directing merchandise to the appropriate area or organizes goods into storage area. Inspects shipments and records any overage/shortage/damage on bill of lading and/or receiving sheets.
15006 - Space Management Coordinator
Under general supervision, creates and distributes the plans for the efficient use and maximum impulse sales impact of sales space in retail outlets to maximize sales, store profit, and customer satisfaction. Responsible for assembling planogram materials and supplying them to all retail outlets. Also responsible for training on creating window and point-of-purchase displays.
15005 - Space Management Manager
Manages the design and implementation of plans for the efficient use of sales space in retail outlets to maximize sales, brand image, store profit, and customer satisfaction. Researches sales history and Store Operations staff needs and trends in space management planning.
15019 - Special Events Coordinator
Responsible for implementing media events like new store openings, celebrity events, and other sales promotion projects. Coordinates logistics, setup/knockdown, and on-site problem resolution. May also coordinate large employee group meetings as well.
17007 - Store Co-Manager
Assists the Store Manager in managing the overall daily operations of a store, including the hiring, discipline, and scheduling of employees to ensure cost effective and quality store/field operations. Participates in the achievement of store objectives. Assists in completing accounting and paperwork associated with cash receipts and prices and conducts physical inventories. Where organization design specifies two or more distinct levels of Assistant Manager within a store, this position represents the highest level.
14003 - Store Loss Prevention Manager
Conducts comprehensive studies and investigations of store losses within an assigned area. Establishes good working relationships with law enforcement authorities within the assigned area. Implements security and safety programs to promote awareness, prevention, and control of losses and safety-related incidents. Typically reports to the Region or District Loss Prevention Manager.
14004 - Store Loss Prevention Representative
Responsible for detecting and resolving internal and external theft incidents. Tours store daily, identifying deficiencies and implementing or recommending corrective action. Aware of high pilferage areas in order to reduce/control merchandise losses. Completes and maintains loss prevention records. Knows established register policies and procedures.
17006 - Store Manager
Manages the overall daily operation of a store including hiring, discipline, and scheduling of employees to ensure cost effective and quality Store/Field Operations. Maintains inventories at adequate levels, promotes sales, and maintains the appearance of the store. Completes accounting and paperwork associated with cash receipts and prices and conducts physical inventories. Typically reports to either the Area Store Manager or, in some companies, the District Store Manager.
17010 - Store Manager Trainee
Under the direction of the Store Manager, engages in a structured training program designed to teach all aspects of store management. This training program may combine classroom and in-store training and is structured for a specific period of time. Entry-level position in the store management hierarchy.
17013 - Store Operations Administrator
Acts solely as a coordinator between store and corporate locations, typically staff support, but does not supervise the stores. Typical duties may include: new store opening coordination, store payroll administration, store incentive plan, payroll payment coordination, event planning, contest planning and promotion, similar info clearinghouse functions, and distributing communications to/from the stores/corporate.
17029 - Store Receiver
The primary duty is physical labor and inventory control in a store merchandise receiving area (truck dock). This position differs from the Store Stock Associate position in that this job routinely works with truckers making deliveries and is responsible for checking in and counting merchandise received. May act as a lead person to the Store Stock Associate.
17030 - Store Stock Associate
Responsible for stocking merchandise onto shelves to achieve 100% in stock, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. Operates reach trucks and order pickers to bring down merchandise safely from the overhead bays to the sales floor.
18005 - Store Systems Manager
Responsible for overseeing systems in retail units. Provides training and technical support to retail personnel for store systems. Ensures that systems equipment is installed and operating properly. Maintains systems and equipment. May negotiate with vendors for technical maintenance or repairs. May require some travel.
16022 - Stylist
Responsible for graphics design and use, while ensuring the styling on item-level photography is in line with brand aesthetics. Stays within the timeframe on number of shots per day while not compromising the aesthetics. Partners with Creative team and Brand Design team to ensure clear understanding of messages.
18006 - System Development Manager
Manages systems planning and programming with user requirements. Generally responsible for programming one business segment/function (e.g., Finance, Merchandising, Logistics, etc.). Multiple incumbents are common. Typically reports to the Top IT Applications Executive.
17012 - Team Leader/Shift Supervisor
Responsible for the In-Store Operations that are directly involved in the sale of merchandise for a smaller accountable selling area or areas. Maintains inventory, ensures correct pricing, assists with training, maintains store's appearance (cleanliness and stock), and assists with shift changes. May report to any member of store management.
15013 - Top Advertising and Sales Promotion Executive
Top position responsible for advertising and sales promotion. Selects and places media to sell either the company image or specific goods. Sales promotion commonly puts emphasis on mailings, coupons, events, and point-of-purchase material. Develops and implements advertising programs, sales promotions, and training on marketing and sales plans and programs. This is typically a single incumbent position and may report to the Chief Marketing Officer (CMO) or the 2nd Level Marketing Executive.
15012 - Top Advertising Executive
Top position responsible for advertising. Creates and buys media space to sell either the company image or specific goods. Media placement and copywriting separate this position from an Art department position. Develops and implements advertising programs and training on marketing plans and programs. This is typically a single incumbent position and may report to the Chief Marketing Officer (CMO) or the 2nd Level Marketing Executive.
13008 - Top Benefits Executive
Top position responsible for the planning and administration of the various employee benefit programs, including, but not limited to, life, health, and disability insurance as well as pension, profit-sharing, and related retirement programs. Recommends new and/or improved employee benefit plans and cost-saving measures. Ensures compliance with all legal requirements of various employee benefit programs and prepares and files required legal reports. Usually responsible for HRIS systems and for selection and supervision of benefits consultants, brokers, trustees, and necessary legal assistants. Frequently reports to a Top Human Resource Executive or Top Compensation and Benefits Executive. Note: This is generally a single incumbent position. Only one employee, the most senior individual, per organization entity should be reported.
13006 - Top Compensation and Benefits Executive
Top position responsible for all compensation and benefits programs for all employees including design, implementation, and administration of programs. Compensation duties often include job descriptions, job evaluation, performance appraisal, merit and other salary increases, compensation surveys, incentive plans, and stock option and other executive programs. Benefits responsibilities often include life, health, and disability insurance programs, profit-sharing and retirement programs, and personnel practices. Often responsible for HRIS systems and for selection and supervision of benefits consultants, brokers, trustees, and necessary legal assistants. Frequently reports to a Top Human Resource Executive. Note: Do not match this position if employee is responsible for compensation only or for benefits only. This is generally a single incumbent position. Only one employee, the most senior individual, per organization entity should be reported.
13007 - Top Compensation Executive
Top position responsible for directing the planning, administration, and implementation of job evaluation, performance appraisal, and wage and salary management programs for the organization. Plans and administers all incentive programs within the guidelines of established policies. Manages the conduct or participation in wage and salary surveys and recommends changes to ensure the maintenance of the organization's compensation objectives and competitive position in the marketplace. May have overall responsibility for implementing stock option plans and other executive compensation long-term incentive plans. Frequently reports to a Top Human Resource Executive or Top Compensation and Benefits Executive. Note: This is generally a single incumbent position. Only one employee, the most senior individual, per organization entity should be reported.
18002 - Top Computer Operations Executive
Top position responsible for computer operations/technical service and hardware. Establishes operating standards and may initiate capital budgets. Responsible for coordinating computer room operations with workstation networks, telecommunications, register polling, and any other data operations. This is typically a single incumbent position and may report to the Chief Information Officer (CIO).
11100 - Top Construction (only) Executive
Top position responsible for the selection and monitoring of building contractors. Establishes construction budget and ensures projects meet requirements including costs, quality, and timelines. Coordinates and approves changes to store design. Reviews alternative construction materials to ensure cost savings and compliance with standards. Works with Construction Project Managers to develop solutions to construction/scheduling problems to minimize costs and meet deadlines. Supervises managers to resolve problems associated with permits or compliance with local ordinances. Selects/develops/directs Construction Managers, Project Managers, Pre-development Managers, and Administrative staff. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO) or Top Real Estate Executive.
10101 - Top Corporate Compliance Executive
Top position responsible for the development and implementation of a corporate compliance program. Maintains awareness of federal/state laws and regulations and the organization's policies and procedures. Ensures compliance with these rules and regulations. Oversees and investigates reports of alleged violations. Develops and updates written policies and procedures that establish standards for compliance. Coordinates the development and presentation of compliance training programs. This is typically a single incumbent position and may report to the Top Legal Executive.
10030 - Top Division Executive - Retail
This position is the chief executive or president for a division. The employee is responsible for the direction, management, and performance of a division which functions as a profit center. This position typically supervises both sales and marketing and operations, and may have responsibility for divisional accounting, purchasing, personnel, engineering, and/or financial functions. Frequently reports to the Chief Executive Officer (CEO) of a Corporation, Subsidiary, or Group. Note: Reporting entity is a Division. This is generally a single incumbent position. Only one employee, the most senior individual, per organization entity should be reported. For purposes of this survey, a division is an independent entity accountable for a select group of organization product lines. Generally, a division consists of a single profit center or operating unit that is fully accountable to the corporate, subsidiary, or group organization types.
10102 - Top e-Commerce Executive
Top position responsible for a cross-functional management team that develops and manages e-Commerce profit and loss. Responsible for concept development, strategizing, planning, and implementation. Oversees online assortment, pricing, promotions, and product presentation. Tracks and reports on the effectiveness of internet marketing success and appeal. Analyzes web service usage trends to improve and/or add functionality. Manages relationships with external internet business partners. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO), Chief Marketing Officer (CMO), or 2nd Level Marketing Executive.
16012 - Top e-Commerce Technology Executive
Top position responsible for establishing current and long-range direction of technology aimed at keeping the organization on the forefront of change. Acts as highest interface with non-technical user functions, including all merchandising, marketing, and creative implementation to outsourced e-Commerce vendor. Lead technical contact for IS interface for reporting and inventory feeds from outsourced e-Commerce vendors and call center. Responsible for developing new and maintaining current e-Commerce vendor relationships. Leads the identification, development, implementation, integration, and ongoing support of technical strategies or processes within the e-Commerce aspect of business.
16011 - Top e-Merchandising Executive
Top position responsible for merchandise inventory on the site. May decide prices, markdowns, and when to remove items from the site. May negotiate bulk sales of closeouts with other retailers. This job differs from the e-Commerce Manager by being focused on product content without responsibility for the technical IT part of the website. Merchant selects only from in-store or catalog inventory for the website items. This is typically a single incumbent position and may report to the Top Merchandise Planning and Allocation Executive.
10150 - Top Facilities/Maintenance Executive
Top position responsible for maintenance programs for all stores, warehouses, and offices including national service contracts, remodeling, capital/equipment planning, routine maintenance processes/schedules, and environmental initiatives. Researches and develops cost effective maintenance and construction programs and procedures. Directs the work of Facilities Project Managers and/or Maintenance Managers. This is typically a single incumbent position and may report to the Chief Administrative Officer (CAO).
11103 - Top Financial Planning and Analysis Executive
Top position responsible for the Forecasting, Financial Planning, Analysis, and Reporting functions of the organization including developing and refining corporate strategies, business plans, and comprehensive monthly forecasts. Responsible for the development, evaluation, and execution of effective ideas and solutions which optimize company resources and improve profitability including labor utilization, product development, and pricing strategies. Typically reports to the Chief Financial Officer (CFO).
10129 - Top Franchising Executive
Top position responsible for the ongoing growth, creative development, improvement, financial enhancement, state and national franchise registration, and regulatory compliance. Manages nationally the franchise and franchisee organizations' relationship with headquarters on a consistent, system-wide basis. Develops consistency in the administration and policy formation involved with many franchise agreements that are concurrently effective in the field. Manages, directs, and provides fiscal control for the company's franchisee efforts. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO) or Top Operations Executive.
10020 - Top Group Executive - Retail
This position is the chief executive or president of a group. The employee is responsible for the direction, management, and performance of a group which functions as a profit center. The group for which the executive is responsible must consist of multiple divisions. This position typically supervises both sales and marketing and operations, and may have responsibility for group accounting, purchasing, personnel, engineering, and/or financial functions. Frequently reports to the Chief Executive Officer (CEO) of either a Subsidiary or Corporate organization. Note: Reporting entity is a Group. This is generally a single incumbent position. Only one employee, the most senior individual, per organization entity should be reported. For purposes of this survey, a group is an independent business unit consisting of multiple profit centers or divisions. The group is held accountable to a corporate entity similar to a subsidiary. The difference between the group organization type and subsidiary organization type is that the group is not legally chartered and does not have a board of directors.
13000 - Top Human Resource Executive
Top position responsible for company policies in employment, employee relations, compensation and benefits, orientation and training, safety and health, and employee services. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO), Chief Operating Officer (COO), or Chief Administrative Officer (CAO).
16015 - Top Import Coordination and Production Executive
Top position responsible for imports and/or offshore merchandise production, including licensing and monitoring production at offshore factories. May be responsible for quota management. May assist Traffic department or third-party contractor with shipping arrangements through Customs. Primarily a Traffic and Logistics position with no responsibilities for merchandise production. Primarily an overseas production Quality Control position with minimal logistics responsibilities. Responsible for both overseas production standards and shipping/import/quota management. This is typically a single incumbent position. May report to the Top Merchandise Planning and Allocation Executive, Top Supply Chain Executive, or Controller.
10103 - Top Inventory Control Executive
Top position responsible for accounting, control, and analysis of retail inventory at the corporate level. Develops, implements, and maintains appropriate procedures, processes, and systems to ensure inventory accounting is accomplished efficiently and timely. Provides forecasts, analysis, and reporting of gross margin, inventory levels, turnover, and shrinkage/loss/damages. May develop, maintain, and coordinate the relationship of a third-party inventory control service, including scheduling store inventories, establishing standard procedures for physical inventories, and negotiating fees. This is typically a single incumbent position and may report to the Controller or Chief Financial Officer (CFO).
18001 - Top IT Applications Executive
Top position responsible for all of the organization's IT applications systems analysis and programming activities. Provides overall direction and guidance to subordinate managers and project managers. Responsible for creating, promoting, and enforcing information technology applications development methodology. Frequently reports to a Chief Information Officer (CIO). Note: This is generally a single incumbent position. Only one employee, the most senior individual, per organization entity should be reported.
10107 - Top Legal Executive
Top position responsible for legal counsel to the company management in all aspects of its operations. Supervises a small staff of attorneys who may coordinate outside counsel used in other states. May also serve as Secretary to the Corporation. Uses and coordinates outside attorneys for all legal work. Handles collective bargaining. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO) or Chief Administrative Officer (CAO).
14000 - Top Loss Prevention Executive
Top position responsible for evaluating and reviewing current loss prevention methodologies and efforts. Safeguards company assets from shrinkage through theft or poor paperwork. May also be responsible for physical security of home office building(s) and distribution center(s). May do executive investigations. May have an Auditing department monitoring cash flow documents. Primary emphasis on in-store theft prevention and security (little home office or auditing responsibility). High ranking executive with much influence over procedures and policy. Improves the organization's profit while minimizing their legal exposures. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO) or Chief Financial Officer (CFO).
16006 - Top Merchandise Planning and Allocation Executive
Top position responsible for financial inventory planning and directing allocation of merchandise. Oversees high-level strategic business analysis. Develops company seasonal financial targets/plans. Coordinates the in-season business review and reaction process. Ensures the allocation/replenishment strategies and processes are in place in order to maximize sales, gross margin, and turnover. Advises Buyers on optimum unit purchase planning and stock ratios. Does gross margin planning and analysis for Buyers. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO) or Top Supply Chain Executive.
10104 - Top Merchandise Product Development Executive
Top position responsible for the development and manufacturing of company brand merchandise. Responsible for the creative design of products or product lines that support the company brand/image and financial objectives. Oversees the development of prototypes and samples. Coordinates the review and approval process. Establishes product specifications and quality standards. Arranges for third-party production. Monitors performance of all company branded merchandise. This is typically a single incumbent position. Typically reports to the Chief Executive Officer (CEO).
17000 - Top Operations Executive
Top position responsible for all store operations within a unique brand or business with full profit and loss responsibility. The responsibilities may include franchised operations. Develops operational plans and policies. Assists with long-range business planning and strategy. Ensures the successful implementation of staff policies or programs, but does not have staff or buying responsibility. Typically reports to a brand or business executive.
12101 - Top Order Fulfillment Executive
Top position responsible for the pick, pack, and send operation and customer website orders. May also be responsible for the call center. May manage an internal processing staff or may direct an outsourced distribution center service provider. Manages an outsourced fulfillment function. This is typically a single incumbent position and may report to the Top Supply Chain Executive.
10108 - Top Real Estate Executive
Top position responsible for the overall strategic planning process and expansion of each market/region in assigned division. Conducts site visits with Real Estate Managers and approves or disapproves sites for new stores. Acts as a business partner with senior management to incorporate real estate solutions into strategic business decisions. Maintains and manages relationships with outside vendors and consultants. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO) or Chief Administrative Officer (CAO).
10134 - Top Risk Management Executive
Top position responsible for liability insurance programs and risk financing. Prepares risk analyses and budgets, identifies exposures, recommends solutions, develops policies and procedures, implements approved programs, and manages safety/risk management manuals. Oversees the entire Risk Management department, which may include one or more of the following functions: Worker's Compensation, Claims Management and Control, Crime Management, and Safety. This is typically a single incumbent position and may report to the Chief Financial Officer (CFO), Top Legal Executive, or Treasurer.
10105 - Top Store Planning and Design Executive
Top position responsible for the planning and design of the company's retail outlets. Coordinates store operating needs with marketing image and works with architectural and interior design contractors or in-house staff to create the design. Prepares contracts, plans, and cost estimates. Establishes specifications for all construction, related installations, major maintenance, and special projects. Does not supervise the Construction function. This is typically a single incumbent position and may report to the Top Store Planning, Design, and Construction Executive.
10127 - Top Store Planning, Design, and Construction Executive
Top position responsible for both Store Planning and Design and Construction. Coordinates store operating needs with marketing image, and works with architectural and interior design contractors or in-house staff to create the design. Construction responsibilities include selection and monitoring building contractors to assure quality and compliance to blueprints. May supervise Field/Regional Construction Managers. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO) or Top Real Estate Executive.
10106 - Top Strategic Planning Executive
Top position that assists senior executives with establishing business objectives and strategy. Establishes and maintains planning standards and systems. Identifies the organization's strengths, weaknesses, and opportunities. Monitors and reports key company financial information and industry trends/economics. Incorporates all relevant information into the development of appropriate long-range plans aimed at delivering the desired business results. In addition to strategic planning, may oversee or participate in one or more of the following activities: financial planning and analysis, capital planning, acquisitions and divestitures, and real estate and investment decisions. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO) or Chief Financial Officer (CFO).
10015 - Top Subsidiary Executive - Retail
This position is the chief executive or president for a subsidiary. This employee is responsible for the overall direction of the business and for achieving maximum return on invested capital. Coordinates the efforts of the senior executives and works with them to develop current and long-range objectives, policies, and procedures. Represents the subsidiary to its customers, the financial community, and the general public. Frequently reports to a Chief Executive Officer (CEO) or Chief Operating Officer (COO) of a parent organization. Note: Reporting entity is a Subsidiary. This is generally a single incumbent position. Only one employee, the most senior individual, per organization entity should be reported. For purposes of this survey, a subsidiary is an independent entity with majority interest held by a corporate entity; often has multiple business units and is responsible for all organization functions. Although a subsidiary may ultimately roll up into a corporate entity, management performs all functions of a stand-alone organization and is accountable to the corporate organization for operations and financial performance. The subsidiary is a legally chartered entity with its own board of directors.
12100 - Top Supply Chain Executive
Top position responsible for managing inventory from time of purchase to point-of-sale. Oversees all distribution centers and logistics of merchandise shipping. Manages a fleet of company trucks and/or service agreements with third-party carriers. Plans and oversees the import/export shipping. May oversee e-Commerce and catalog fulfillment and shipping. This is typically a single incumbent position and may report to the Chief Executive Officer (CEO).
13002 - Top Training and Development Executive
Top position responsible for the strategic planning and implementation of training and development services. Ensures consistent application of training and development standards. Oversees planning and concept development. Typically reports to the Top Human Resource Executive.
15016 - Top Visual Merchandising Executive
Top position responsible for the overall look of the stores including windows, sales floor signage, and displays. May publish planograms, indicating where and how to place merchandise on the sales floor for best visual advantage. This is typically a single incumbent position and may report to the Top Operations Executive or General Merchandise Manager (GMM).
13003 - Training and Development Manager
Manages the training and development of company associates through the creation and management of training programs and the effective communication of information. Conducts new and remedial training programs for store staff. Coordinates resources, training facilities, and materials. Typically reports to the Top Training and Development Executive.
13004 - Training Manager
Develops and implements training programs to ensure maximum effectiveness of store staff in a retail setting. Develops and conducts classroom training sessions for Cashiers, Store Managers, Area Managers, and Region Managers. Coordinates relevant training opportunities so that store staff are trained in appropriate methods of Store/Field Operations and Management. This is not a top corporate position and typically reports to the Top Human Resource Executive.
13005 - Training Specialist
Conducts new and remedial training programs for store staff. Coordinates resources, training facilities, and materials under the direction of the Training Manager.
11112 - Treasurer
Responsible for the direction and management of the treasury activities of the total organization. Ensures that financial transactions, policies, and procedures meet organization objectives, needs, and regulatory body requirements. Supervises the organization Banking, Credit, and Investment functions. May include responsibility for organization property and risk insurance. This is typically a single incumbent position and may report to the Chief Financial Officer (CFO).
15007 - Visual Merchandiser/Decorator
Supports store sales by coordinating the design and implementation of appealing and interesting presentations, ensuring visual merchandising standards are met. Ensures that store environment is stimulating at all times. Modifies displays as appropriate. Communicates with store management regarding overall store visual display and presentation.
12110 - Warehouse Worker/Equipment Operator
Under general supervision, responsible for moving, stocking, receiving, and packing outbound warehouse merchandise. Assists in inventory level maintenance and inventory counts. Operates warehouse equipment (non-forklift) as needed to complete tasks. Responsible for following warehouse safety regulations. May require certification to operate equipment.
16019 - Web Flash Developer
16021 - Website Creative Director
Creates vision for the global online presence of the brand. Oversees all the official e-Commerce, marketing, and international sites of the company and the supporting initiatives. Ensures the digital medium is supporting the brand and global positioning. Responsible for meeting corporate timelines for site launches. Typically reports to the Chief Marketing Officer (CMO) or 2nd Level Marketing Executive.
16018 - Website Designer/Art Director (Professional)
This position is responsible for the creative look and feel of the website environment. Determines use and layout of graphics, pictures, and placement and content of copywriting text, etc. May come from a graphic artist or advertising background, for example, rather than a technical background installing gifs, jpegs, etc.
16017 - Website Project Manager
Technical position assigning work to Programming staff (internal and/or contract staff), ensuring that deadlines, hardware, and programming specifications are met. Has IT project management responsibilities, but all are related to e-Commerce applications, and/or to e-Commerce interfaces with mainframe legacy systems. Responsibilities may include business-to-business as well as business-to-consumer. Duties may include project budgeting and hiring staff or directing an outsourced programming service.