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EMP Compensation Survey

430.532.220 - Customer Service Manager

"Responsible for the practical implementation of direction set out at director level and for direct supervision of the day-to-day functions of the customer service department including such activities as orders processing, customer inquiries and general correspondence to ensure that customers receive the best possible service. May co-ordinate with other departments such as purchasing, sales, production, engineering or shipping. Typically reports to Customer Service Director (Position 430.532.210)."