iMercer.com is no longer optimized for your current browser. For optimal results when using this site, we recommend using the following browsers and above: IE 8.0, Firefox 18.x or Google Chrome 26.x.
US Retail Compensation and Benefits

18004 - Point-of-Sale/Help Desk Administrator/Specialist

Responds to trouble calls from store management and other systems users, talking them through software/hardware fixes that they can make, or coordinating third-party repair calls, when necessary. Will answer software training questions; may assist in developing training materials. May document procedures for POS and/or telecommunications application. This position has an IT focus.