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Software Support Services

Welcome to Mercer's Software Support Services site.  Within this site, you can find information regarding:

From our Software Support Services site, you can:

  • Access imercer.com MeetingPlace

  • Find information about or register for upcoming events, including national training seminars, live online demonstrations and user group meetings

  • Post suggestions for new enhancements

  • Participate in both product and support quality surveys

  • Meet the members of the Help Desk

  • Update user contact information

  • Download software patches if available

  • QuickLink Secure File Transfer

    **** eMail the Software Help Desk - Send us an email with questions or for more information about Mercer's analytical software tools.****








    Asia Technical Support: 65 6398 2625 or Product Information: 65 6398 2800
    Australia/NZ 1800 645 186 (Sydney) +61 2 8864 6800 (International) / 0508 645 186 (Auckland) +64 9 984 3500 (International)
    Canada 1-800-333-3070
    China +86 10 6533 4300
    Europe 48 22 434 5383 (Warsaw)
    Latin America 54 11 4000 4081 (Argentina)
    United States Customer Service: 1-800-333-3070 or 1-502-560-8290 Software Helpdesk: 1-800-866-7474 or 1-502-561-8995
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